Aggie C Email & Phone Number

London

• Responsible for reserving and booking travel arrangements for North American and Australian school groups visiting central Europe (including transportation, meals, guides and site entrances)• Develop tours, checking their feasibility and logistics, as well as manage tour budgets• Supervise the delivery of tour itineraries within the region, providing operational support for on-the-ground Tour Leaders. This includes: logistical supervision while groups are in Europe, dealing with emergency situations on tour when needed and ensuring cost and quality control • Responsible for approving and processing supplier payments

Planning and selling custom-made travel itinerariesOffering practical advice to customers regarding their destinationsHandling the booking process for customers' travel arrangements, including accommodation, transport and flight reservationsLiaising with suppliers to find the best travel options for customersHandling geography and science focused school group bookings to overseas destinations

·Carrying out English-to-Polish translations for corporate clients

HRG offers Corporate Travel Management Solutions ·Managed the global travel arrangements for key multinational corporate clients within their budget and timeline·Liaised with clients to discuss travel options and terms and conditions of their bookings to ensure customer satisfaction

Leading hotel reservation and business travel agency· Researched and booked hotel accommodation for British Government officials within the UK and globally· Successfully met targets (over 100 calls a day)· Responsible for meeting hotel representatives to familiarize myself with their offering· Effectively handled demanding/irate customers

Blackpool, England, United Kingdom

Translated food hygiene training & coursework material into Polish

Communications agency catering to the private, public and government sector· Contacted Managing Directors and Senior Decision Makers at leading Polish telecommunications companies to convince them to attend an Ethernet conference· Developed and maintained a database of current and potential clients· Responsible for online bookings and logistics for the event· Successfully doubled my target (generated over 300 attendants)

· Collected sales data from various magazine distribution outlets

· Taught English, developed course material and graded exams

· Conducted inbound and outbound customer service calls providing information about vacation packages, travel insurance, price quotes, trip planning, as well as researched and customized travel plans and made reservations· Met with clients at the airport to provide tickets, travel information and guidance