Aghna Touseef Sheikh Email & Phone Number
Who is Aghna Touseef Sheikh? Overview
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Aghna Touseef Sheikh is listed as Senior Customer Support at Driven Properties, a company with 792 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Aghna Touseef Sheikh.
Aghna Touseef Sheikh previously worked as Branch Office Administrator at Driven Properties and Customer Support Team Lead at Dr. Essa Laboratory & Diagnostic Centre Official. Aghna Touseef Sheikh holds Bachelor Of Arts - Ba from Karachi University.
Email format at Driven Properties
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About Aghna Touseef Sheikh
Experienced Customer Behavior Analyst with a demonstrated history of above 4 years working in the Customer-facing environment and eCommerce industry. The deep-dive understanding of the product and customer operations has been the reason of my career growth. I possess a diverse experience of leadership and management in my roles. My personal ambition is to win and differentiate and continuously innovate in my job. A data driven person with special interest in consumer behavior and Retention. Consumer behaviour & customer journey mapping has always been close to my heart.
Aghna Touseef Sheikh's current company
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Aghna Touseef Sheikh work experience
A career timeline built from the work history available for this profile.
Branch Office Administrator
Current- Oversee customer-facing operations, ensuring that all interactions are positive, professional, and aligned with company values.- Greet and assist clients and visitors, providing a welcoming atmosphere while efficiently handling inquiries and directing them to appropriate departments.- Manage incoming calls and direct them to the appropriate departments.
Customer Support Team Lead
- Build and maintain strong relationships with clients- Manage client expectations and ensure their satisfaction - Provide authentic client services thru various methods - Collaborate with other teams to ensure client needs are met - Monitor and analyze client usage data to identify trends and opportunities for improvement - Develop and implement.
Quality Assurance Analyst
- Perform live monitoring and provide trend data to the management.- Participate in all QA meetings, training to be aligned with the team and better understand the updates and processes.- Call and Chat Scoring according to evaluation.- Provides feedback to Agents & team lead.- Conduct feedback and training sessions.- Prepares and analyses internal and.
Real Time Analyst
Responsible for training & signing up accounts for new head count and agents. Also assign training decks and SOP's for maintaining chat & email Quality. Furthermore, participated in taking short SOP session's for foodpanda, Karachi.
Customer Support Specialist
Worked as an intern within the eCommerce department that directly deals with clients related affairs of Services and complaints.
Colleagues at Driven Properties
Other employees you can reach at drivenproperties.ae. View company contacts for 792 employees →
Iza Aziza Belhadj
Colleague at Driven PropertiesDubai, Dubai, United Arab Emirates, United Arab Emirates
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عف
عبدالله فوزى
Colleague at Driven PropertiesEgypt, Egypt
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Rofael Raffoul Karraz
Colleague at Driven PropertiesDubai, Dubai, United Arab Emirates, United Arab Emirates
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Vanmarc Montero
Colleague at Driven PropertiesDubai, United Arab Emirates, United Arab Emirates
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YL
Youssef Lahmer
Colleague at Driven PropertiesDubai, Dubai, United Arab Emirates, United Arab Emirates
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AK
Anastasiya K
Colleague at Driven PropertiesDubai, Dubai, United Arab Emirates, United Arab Emirates
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Shayaan Shah
Colleague at Driven PropertiesDubai, United Arab Emirates, United Arab Emirates
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Leamsi Goboy
Colleague at Driven PropertiesDubai, United Arab Emirates, United Arab Emirates
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Lyes Meraihia
Colleague at Driven PropertiesDubai, Dubai, United Arab Emirates, United Arab Emirates
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Natalia Nasonova
Colleague at Driven PropertiesUnited Arab Emirates, United Arab Emirates
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Aghna Touseef Sheikh education
Bachelor Of Arts - Ba
Acca, Accounting And Finance
Intermediate, Business/Commerce, General
Matriculation, Science
Frequently asked questions about Aghna Touseef Sheikh
Quick answers generated from the profile data available on this page.
What company does Aghna Touseef Sheikh work for?
Aghna Touseef Sheikh works for Driven Properties.
What is Aghna Touseef Sheikh's role at Driven Properties?
Aghna Touseef Sheikh is listed as Senior Customer Support at Driven Properties.
Where is Aghna Touseef Sheikh based?
Aghna Touseef Sheikh is based in Dubai, United Arab Emirates, United Arab Emirates while working with Driven Properties.
What companies has Aghna Touseef Sheikh worked for?
Aghna Touseef Sheikh has worked for Driven Properties, Dr. Essa Laboratory & Diagnostic Centre Official, Snoonu, Ibex, and Daraz.
Who are Aghna Touseef Sheikh's colleagues at Driven Properties?
Aghna Touseef Sheikh's colleagues at Driven Properties include Iza Aziza Belhadj, عبدالله فوزى, Rofael Raffoul Karraz, Vanmarc Montero, and Youssef Lahmer.
How can I contact Aghna Touseef Sheikh?
You can use AeroLeads to view verified contact signals for Aghna Touseef Sheikh at Driven Properties, including work email, phone, and LinkedIn data when available.
What schools did Aghna Touseef Sheikh attend?
Aghna Touseef Sheikh holds Bachelor Of Arts - Ba from Karachi University.
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