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Aghna Touseef Sheikh Email & Phone Number

Senior Customer Support at Driven Properties
Location: Dubai, United Arab Emirates, United Arab Emirates 6 work roles 4 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Senior Customer Support
Location
Dubai, United Arab Emirates, United Arab Emirates
Company size

Who is Aghna Touseef Sheikh? Overview

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Quick answer

Aghna Touseef Sheikh is listed as Senior Customer Support at Driven Properties, a company with 792 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Aghna Touseef Sheikh.

Aghna Touseef Sheikh previously worked as Branch Office Administrator at Driven Properties and Customer Support Team Lead at Dr. Essa Laboratory & Diagnostic Centre Official. Aghna Touseef Sheikh holds Bachelor Of Arts - Ba from Karachi University.

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Email format at Driven Properties

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Driven Properties

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Profile bio

About Aghna Touseef Sheikh

Experienced Customer Behavior Analyst with a demonstrated history of above 4 years working in the Customer-facing environment and eCommerce industry. The deep-dive understanding of the product and customer operations has been the reason of my career growth. I possess a diverse experience of leadership and management in my roles. My personal ambition is to win and differentiate and continuously innovate in my job. A data driven person with special interest in consumer behavior and Retention. Consumer behaviour & customer journey mapping has always been close to my heart.

Current workplace

Aghna Touseef Sheikh's current company

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Driven Properties
Driven Properties
Senior Customer Support
Dubai, AE
Employees
792
AeroLeads page
6 roles

Aghna Touseef Sheikh work experience

A career timeline built from the work history available for this profile.

Branch Office Administrator

Current

Dubai, United Arab Emirates

- Oversee customer-facing operations, ensuring that all interactions are positive, professional, and aligned with company values.- Greet and assist clients and visitors, providing a welcoming atmosphere while efficiently handling inquiries and directing them to appropriate departments.- Manage incoming calls and direct them to the appropriate departments.

Dec 2023 - Present

Customer Support Team Lead

Pakistan

- Build and maintain strong relationships with clients- Manage client expectations and ensure their satisfaction - Provide authentic client services thru various methods - Collaborate with other teams to ensure client needs are met - Monitor and analyze client usage data to identify trends and opportunities for improvement - Develop and implement.

Sep 2022 - Dec 2023

Quality Assurance Analyst

Pakistan

- Perform live monitoring and provide trend data to the management.- Participate in all QA meetings, training to be aligned with the team and better understand the updates and processes.- Call and Chat Scoring according to evaluation.- Provides feedback to Agents & team lead.- Conduct feedback and training sessions.- Prepares and analyses internal and.

Dec 2021 - Sep 2022

Real Time Analyst

Karāchi, Sindh, Pakistan

Responsible for training & signing up accounts for new head count and agents. Also assign training decks and SOP's for maintaining chat & email Quality. Furthermore, participated in taking short SOP session's for foodpanda, Karachi.

Jan 2020 - Dec 2021

Customer Support Specialist

Karāchi, Sindh, Pakistan

Worked as an intern within the eCommerce department that directly deals with clients related affairs of Services and complaints.

Aug 2019 - Dec 2019
Team & coworkers

Colleagues at Driven Properties

Other employees you can reach at drivenproperties.ae. View company contacts for 792 employees →

4 education records

Aghna Touseef Sheikh education

Acca, Accounting And Finance

Kns School Of Business Studies

Intermediate, Business/Commerce, General

Government Girls College

Matriculation, Science

Hilton Public School

Activities and Societies: Volley ball, badminton, running.🥇

FAQ

Frequently asked questions about Aghna Touseef Sheikh

Quick answers generated from the profile data available on this page.

What company does Aghna Touseef Sheikh work for?

Aghna Touseef Sheikh works for Driven Properties.

What is Aghna Touseef Sheikh's role at Driven Properties?

Aghna Touseef Sheikh is listed as Senior Customer Support at Driven Properties.

Where is Aghna Touseef Sheikh based?

Aghna Touseef Sheikh is based in Dubai, United Arab Emirates, United Arab Emirates while working with Driven Properties.

What companies has Aghna Touseef Sheikh worked for?

Aghna Touseef Sheikh has worked for Driven Properties, Dr. Essa Laboratory & Diagnostic Centre Official, Snoonu, Ibex, and Daraz.

Who are Aghna Touseef Sheikh's colleagues at Driven Properties?

Aghna Touseef Sheikh's colleagues at Driven Properties include Iza Aziza Belhadj, عبدالله فوزى, Rofael Raffoul Karraz, Vanmarc Montero, and Youssef Lahmer.

How can I contact Aghna Touseef Sheikh?

You can use AeroLeads to view verified contact signals for Aghna Touseef Sheikh at Driven Properties, including work email, phone, and LinkedIn data when available.

What schools did Aghna Touseef Sheikh attend?

Aghna Touseef Sheikh holds Bachelor Of Arts - Ba from Karachi University.

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