Anna Giblin Email and Phone Number

• Hybrid marketing, social media management, copywriting, customer success, & reputation management• Graphic design using Photoshop, Canva, & Procreate• Wrote and published Amazon posts• Email Marketing• Content Strategy• Influencer Campaigns

Alias: Anna Giblin Books Published-Sudden Frost, Vivian Frost #1: 2/22/2019

•Hybrid marketing, customer success, & reputation management• Engage with customers & visitors across all Misfits Market social channels including Facebook, Instagram, Twitter, Tiktok, & Youtube.•Help with managing & engaging in our Facebook groups.• Write blog posts, handle all blog comments, & SEO.• Ran affiliate marketing campaigns•Help with Tiktok strategy along with sole responsibility of engagement with other's videos. Helped our company gain 5k followers in less than… Show more •Hybrid marketing, customer success, & reputation management• Engage with customers & visitors across all Misfits Market social channels including Facebook, Instagram, Twitter, Tiktok, & Youtube.•Help with managing & engaging in our Facebook groups.• Write blog posts, handle all blog comments, & SEO.• Ran affiliate marketing campaigns•Help with Tiktok strategy along with sole responsibility of engagement with other's videos. Helped our company gain 5k followers in less than one year. Show less

• Training and 1:1 meetings• Created a detailed Knowledge base to support the Social Response Team • Support the Social Response Team and helped manage the team of 5• Support the work chat• Assisting with any social response issues from within the company• Moderate clients’ Instagram, Twitter, and Facebook while responding to any direct message, wall post, tweet, comment, and review.

• Moderate clients’ Instagram, Twitter, and Facebook while responding to any direct message, wall post, tweet, comment, and review.• Provide all social media content for clients including Instagram, Twitter, and Facebook.

• Worked with Facebook ads and the ad budget.• Created Facebook page content.• Moderated the Facebook page.

• Evaluate online social media content according to detailed criteria.

Temporary three month contract for a moderation position. I moderated student email and instant messaging content for student safety.

• Work with customers over the phone to help bring them the best experience possible under the Jawbone line• Created and organized cases in a ticket based system• Helped get customer's technology up and running again and make their experience with Jawbone a positive one• Helped other agents by answering any questions, talk down irate customers, and help any new agent with technical issues. All in the Skype chat.• Can support over 100 agents at once.

• Greeted customers upon entrance and handled all cash and credit transactions.• Assisted customers over the phone regarding store operations, products, promotions and orders.

• Worked with students, faculty, and staff with computer related issues including viruses, troubleshooting, and internal computer malfunctions.• Created and organized work orders in a ticket based system• Went to classrooms to help set up movies and Smart Boards for professors.