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Agilan Ramamoorthy Email & Phone Number
Location In-Charge (iCare – Apple Premium Partner)
at
Ample
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Location In-Charge (iCare – Apple Premium Partner)
Location
Chennai, Tamil Nadu, India
Who is Agilan Ramamoorthy? Overview
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Quick answer
Agilan Ramamoorthy is listed as Location In-Charge (iCare – Apple Premium Partner) at Ample, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Agilan Ramamoorthy.
Agilan Ramamoorthy previously worked as Service Center Manager at Consolidated and Area Service Manager at 3S Touch Service Solutions Pvt. Ltd.. Agilan Ramamoorthy holds Diploma Of Education, Electrical, Electronics And Communications Engineering from Central Polytechnic College.
Company email context
Email format at Ample
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Ample
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Profile bio
About Agilan Ramamoorthy
I have been working in the consumer electronics products service industry since I graduated from college, I have a wealth of experience to offer. I have gained extensive knowledge of a wide range of products and services, and have developed strong problem-solving and customer service skills. I am passionate about helping people and I am a highly motivated and adaptable individual, who is able to work well both independently and as part of a team. I am also a quick learner, and have a keen eye for details. I am confident that I could be a valuable asset to any organisation, and would welcome the opportunity to discuss my skills and experience further, and I am excited to see what the future of this industry holds.
Current workplace
Agilan Ramamoorthy's current company
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6 roles
Agilan Ramamoorthy work experience
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Service Center Manager
Spear heading team of 6 at iPlanet Care (Apple Authorised Service Provider)
Area Service Manager
1. Optimizing and overseeing Xiaomi mobiles after sale service operations to ensure efficiency of the ASC around the Tamil Nadu region.2. Handling around 2500 calls per month in the Tamil Nadu region.3. Co-Ordinate with ASP and Brand to ensure good relationship.4. Oversight of Good and Defective material dispatch on regular basis.5. Ensuring compliance with company policies and guidelines by doing monthly audit.6. Handling escalations/complaints and providing good service to satisfy the customer.7. Sound understanding of optimization of service operations and standards for success.8. Sound knowledge of forecasting, SOP and KPIs.9. Maintaining a combined MIS for the for various KPI aspects, based on the report of MIS, and planning well in advance to avoid the TAT being missed.
Jan 2023 - Oct 2023
Asc Co-Ordinator
1. Optimizing and overseeing leading mobile OEM's in the after sale service market operations to ensure efficiency of the ASC around the Tamil Nadu region.2. Handling around 1000 calls per month3. Inspect the received handset as per the SOP.4. Co-Ordinate with the ASC for the repair estimation and Repair status.5. Ensured prompt dispatch of the repaired handset in the specified TAT.6. Maintaining a combined MIS for the Pickup and Dispatch of the received handset, based on the report of MIS, and planning well in advance to avoid the TAT being missed.
Feb 2022 - Jan 2023
After Sale Service Team Lead
Shri Krishna Electronics (Samsung After Sales Service Partner)
1. Coordinating with Team members. 2. Handling around 700 calls per month approximately.3. Allotting work to team members and getting work done by them on daily basis.4. Handling escalations/complaints and providing good service to satisfy the customer, especially in the visual product.5. Providing annual maintenance process to our customers to maintain a good relationship. 6. Planning to provide a certain amount of added income to the company by AMC.7. Maintaining a combined MIS for the spare utilization, based on the report of MIS, and planning well in advance to avoid shortage of spare.8. Oversight of the prompt dispatch of the Defective Parts to the RMA hub.
Nov 2016 - Jan 2022
Service Engineer
Jm Electronics (Samsung After Sales Service Partner)
1. Finding the faults and rectifying the faults. 2. Maintaining the MIS and updating the faults and rectifying them at my end.3. Sharing the daily MIS for the faults attended at my end with my manager.
Jul 2014 - Oct 2016
1 education record
Agilan Ramamoorthy education
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Central Polytechnic College
FAQ
Frequently asked questions about Agilan Ramamoorthy
Quick answers generated from the profile data available on this page.
What company does Agilan Ramamoorthy work for?
Agilan Ramamoorthy works for Ample.
What is Agilan Ramamoorthy's role at Ample?
Agilan Ramamoorthy is listed as Location In-Charge (iCare – Apple Premium Partner) at Ample.
Where is Agilan Ramamoorthy based?
Agilan Ramamoorthy is based in Chennai, Tamil Nadu, India while working with Ample.
What companies has Agilan Ramamoorthy worked for?
Agilan Ramamoorthy has worked for Ample, Consolidated, 3S Touch Service Solutions Pvt. Ltd., Oneassist Consumer Solutions, and Shri Krishna Electronics (Samsung After Sales Service Partner).
How can I contact Agilan Ramamoorthy?
You can use AeroLeads to view verified contact signals for Agilan Ramamoorthy at Ample, including work email, phone, and LinkedIn data when available.
What schools did Agilan Ramamoorthy attend?
Agilan Ramamoorthy holds Diploma Of Education, Electrical, Electronics And Communications Engineering from Central Polytechnic College.
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