- Manage end-to-end delivery of multiple projects, ensuring projects are executed efficiently, meeting UX design standards and conversation design standards, adherence to quality standards and project milestones.- Collaborate with cross-functional teams, including product management, engineering, design, and operations, to define project scope, goals, and deliverables.- Develop and maintain project plans, timelines, and resource allocation to ensure effective project execution.- Coordinate and communicate project progress, risks, and issues to stakeholders, providing timely updates and implementing mitigation strategies when necessary.- Identify and manage dependencies, bottlenecks, and potential roadblocks, proactively resolving them to ensure project success.- Conduct regular project status meetings, facilitating effective communication and collaboration among team members.- Mentor and provide guidance to project teams, fostering a positive and productive work environment.- Continuously improve project delivery processes, methodologies, and tools to enhance efficiency and effectiveness.- Manage client relationships, ensuring high levels of customer satisfaction through proactive communication and delivery excellence.- Stay abreast of industry trends, best practices, and emerging technologies related to project management and delivery.

- Lead and manage the end-to-end delivery of projects, ensuring adherence to project timelines, budgets, and quality standards.- Develop and maintain detailed project plans, schedules, and resource allocation to ensure efficient project execution.- Conduct regular project status meetings, provide progress updates, and identify and address any issues or risks that may impact project delivery.- Manage client expectations and maintain strong relationships, acting as the main point of contact for all delivery-related matters.- Collaborate closely with cross-functional teams, including project managers, developers, designers, and stakeholders, to define project scope, objectives, and deliverables.- Monitor and evaluate project performance metrics, ensuring project milestones are achieved and key performance indicators (KPIs) are met.- Implement and maintain project management best practices, methodologies, and tools to drive efficiency and effectiveness in project delivery.- Continuously improve delivery processes and workflows, identifying areas for optimization and implementing appropriate solutions.- Mentor and guide junior team members, providing support, feedback, and professional development opportunities.

- Collaborate with key stakeholders to understand business objectives, identify areas for improvement, and define project requirements.- Conduct thorough analysis of business processes, systems, and data to identify gaps, risks, and opportunities for optimization.- Develop comprehensive business cases, feasibility studies, and cost-benefit analyses to support decision-making and project prioritization.- Lead and facilitate workshops, interviews, and meetings with stakeholders to gather requirements, elicit user stories, and define project scope.- Create and maintain detailed documentation, including business requirements, functional specifications, process flows, and use cases.- Conduct thorough research and analysis of industry trends, market conditions, and competitors to identify strategic opportunities and inform business strategies.- Collaborate closely with cross-functional teams, including development, QA, and project management, to ensure successful project delivery.- Provide guidance and mentorship to junior analysts, fostering a collaborative and high-performing team environment.- Assist in the development and implementation of business process improvements, workflows, and standard operating procedures.- Proactively identify risks, issues, and dependencies and work with stakeholders to develop mitigation strategies and contingency plans.- Monitor project progress, track key performance indicators, and generate reports to communicate insights and recommendations to senior management.

- Conduct comprehensive analysis of business processes, systems, and operations to identify areas for improvement and efficiency gains.- Gather and document business requirements through interviews, workshops, and data analysis.- Develop and maintain strong relationships with key stakeholders to understand their objectives and challenges.- Collaborate with technical teams to translate business requirements into functional and technical specifications.- Create detailed project plans, including timelines, milestones, and resource allocation, to ensure successful project execution.- Perform gap analysis and make recommendations for process improvements and automation.- Conduct cost-benefit analysis to evaluate the financial impact of proposed solutions.- Monitor project progress and provide regular updates to stakeholders, ensuring timely delivery and adherence to project goals.- Provide guidance and mentorship to junior business analysts, promoting knowledge sharing and professional development.- Design UI/UX for mobile application.

- Gather requirements from clients and deliberate the tasks to the corresponding team members- Draft the Functional Specification Documents for some of the key projects- Prepare presentations on new ideas which could be potentially sold to the clients- Streamline the communication across all the project stakeholders and involve in all the discussions to ensure the final product is as per the client’s expectation- Perform gap analysis and analyze the team’s strength and skills and plan for the release activities- Analyze the project work flow to add on values where necessary- Manage and lead project team members- Generate reports on the project status and share it to the key stakeholders of the project and escalate on the risks if necessary