Keith Shaw

Keith Shaw Email and Phone Number

. @ Adobe
san jose, california, united states
Keith Shaw's Location
Pagosa Springs, Colorado, United States, United States
Keith Shaw's Contact Details

Keith Shaw personal email

n/a

Keith Shaw phone numbers

About Keith Shaw

➳ Over a decade of hands on experience with technical systems that support encrypted multinational government projects, public companies that lead the database software, cloud engineering, & enterprise industries. ➳ Ability to quickly become proficient with both physical & software tasks has provided great opportunities to teach others, start teams, participate in research groups, and grow. ➳ Held a Security Clearance from Office of Personnel Management that was active until 2017 ➳ Direct business experience with hundreds of companies such as NASA while supporting & administrating a spectrum of systems that include Atlassian suite, Python, Visual Basic, Javascript, varied databases (SQL, Mongo, PostgreSQL) AWS, Azure, Snowflake, Tableau, HTML, Cloud / Hosted Integrations, vSphere, RDP, SFTP, Linux, OS X, Automation Software & many others➳ Proven ability to use "outside the box" thinking to go above & beyond expectations while completing assigned tasks ahead of schedule with limited resources

Keith Shaw's Current Company Details
Adobe

Adobe

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.
san jose, california, united states
Website:
adobe.com
Employees:
25166
Keith Shaw Work Experience Details
  • Adobe
    Enterprise Tools Engineer - Jira
    Adobe Apr 2021 - Present
    Remote
    Managed the migration and decommissioning of a well-established AWS hosted set of Atlassian systems for Adobe Commerce (formerly Magento), integrating them into Adobe's development operations stack.Served as part of the team responsible for maintaining Adobe's extensive deployment of Jira and its associated systems.Contributed to the development of a roadmap for Jira, servers, databases, integrations, and migration to cloud services.Identified gaps in the Jira data center native toolset and devised solutions to address these gaps at a large scale.
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  • Q2Ebanking
    Integration Architect
    Q2Ebanking Mar 2020 - Apr 2021
    Created, maintained, and upgraded detailed processes in Boomi integration tool, ensuring smooth information propagation across systems.Evaluated forthcoming business changes to adjust system connections as required.Collaborated with system owners to enhance insights and develop strategies for achieving goals.
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  • Hotschedules
    Atlassian Suite Specialist & Business Applications Administrator
    Hotschedules Oct 2017 - Mar 2020
    Managed multiple business systems vital for the day-to-day operations of various departments, including Engineering, Finance, HR, Customer Care, Sales, Marketing.Troubleshot issues with custom apps in Javascript & Python, refined legacy projects in integration service Jitterbit for seamless information transfer between multiple platforms.Assisted in data migration for recently merged companies using new integration tools, simultaneously clarifying new standard operating procedures for a globally distributed team.Led audits to ensure best practices were maintained during the integration of Cloud instances after a merger with Fourth, improving collaboration between 1500+ employees.Accomplished a critical upgrade of Jira that required stepping through several versions to reach the final version with no impact on users.Implemented automated processes within JIRA to handle Human Resources requests, triggering sub-tasks for each system based on various conditions.
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  • Hotschedules
    Macromatix Account Specialist
    Hotschedules Dec 2014 - Oct 2017
    Led weekly meetings with customer technical leaders to review issues, upcoming versions, future software directions, enhancement requests, and integrations.Helped establish the first Austin-based support team for Macromatix, allowing for in-house user assistance.Hosted and created client training for users of all levels, covering diverse product sections.Monitored remote servers and network environments to ensure the continuous processing of over 6 million messages per day.
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  • Solarwinds
    Product Lead Support Engineer | Dameware & Serv-U
    Solarwinds Mar 2013 - Dec 2014
    Played a pivotal role in establishing the Solarwinds Manilla support office, providing training on internal tools, support policy, technical protocols, and company products.Reviewed escalations from the overseas team, dictating training needs, and improving documentation.Met with customers of all levels, translating complex technical issues for varied audiences.
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  • Internal Revenue Service
    Security Services
    Internal Revenue Service Aug 2011 - Mar 2013
    Austin, Texas
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  • Oracle
    Datacenter Security Services
    Oracle Nov 2009 - Aug 2011
    Austin, Texas
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  • United States Marine Corps
    Light Armored Reconnaissance Scout | Technical Trainer | Team Leader
    United States Marine Corps 2005 - 2009
    29 Palms, California
    View

Keith Shaw Skills

Security Troubleshooting Testing Microsoft Office Microsoft Sql Server Microsoft Excel Technical Support Linux Outlook Home Networking Networking Sql Jira Windows Databases Training Management Visual Basic Web Services Powerpoint Inventory Management Python System Administration Team Leadership Unix Technical Training Erp Software Supply Chain Risk Management Security Audits Bugzilla Excel Public Relations Peer Counseling Bloodborne Pathogens Database Tools Hansoft Security Clearance Mircosoft Office 365 Agile Project Management Docker Products Project Management Software It Automation Jitterbit Integrations Zendesk Boomi Postman Rally Salesforce.com Project Management Javascript Cascading Style Sheets Agile Application Development Agile Methodologies Agile Web Development Business Analysis

Frequently Asked Questions about Keith Shaw

What company does Keith Shaw work for?

Keith Shaw works for Adobe

What is Keith Shaw's role at the current company?

Keith Shaw's current role is ..

What is Keith Shaw's email address?

Keith Shaw's email address is ke****@****oup.org

What is Keith Shaw's direct phone number?

Keith Shaw's direct phone number is +187753*****

What skills is Keith Shaw known for?

Keith Shaw has skills like Security, Troubleshooting, Testing, Microsoft Office, Microsoft Sql Server, Microsoft Excel, Technical Support, Linux, Outlook, Home Networking, Networking, Sql.

Who are Keith Shaw's colleagues?

Keith Shaw's colleagues are Samrender Mishra, Moad Atmani, Keira Myers, Nabeel Khokhar, Kaylee Turnwald-Martínez, Kabir Khan, Kasif Khan.

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