Dj Kaur Email & Phone Number

Canada

Canada

Working as Business Analyst & Instructional Designer from defining to deployment phase in waterfall, agile and hybrid methodologies in diverse industries like Education, Banking, Manufacturing, and Retail.Strong interpersonal and analytical skills enable me to be efficient in requirement elicitation and prioritization, Stakeholder Relationship Management, process improvement and project management.⯌The ability to quickly grasp the functioning of any business area empowers me to seamlessly transition between different kinds of domains. Evaluating current business processes, workflows, and roadmaps to have a comprehensive understanding of the current state and ideal future state. Conducting GAP analysis to document “AS IS” and “TO BE” system. Requirements Elicitation: Lead requirements gathering sessions for new requirements or enhancements to existing systems by requirements elicitation techniques like Brainstorming, interviews, document analysis, observation, and JAD sessions. Created artifacts like business cases, business requirements documents (BRDs), Functional Requirement Documents (FRDs), Requirement Traceability Matrix (RTM), User stories, Use cases, Product Backlog Items, Spring Backlog Items, KPIs, Test cases and various business process models.To confirm that the product is consistent with the requirements and Created test-case documents along with QA to perform major testing types including System/Integration Testing, Functional Testing, and Regression Testing, and coordinated User Acceptance Testing (UAT) for validation of completed requirements.Creation of use cases, test cases, user guides and associated training manuals and conducted user training sessions.

Greater Toronto Area, Canada

Worked on process improvement and retail business establishment. Elicitated business requirements and converted them into functional and non-functional requirements for the development of the eCommerce Portal, Coordinated with the development team on various phases from design, and testing to deployment. Assisted in UAT.Elicited requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, event lists and business analysis etc.• Created artifacts like business requirement documents (BRDs), Functional Requirement Documents (FRDs, Wire Frames, Property Matrix, Requirement Traceability Matrix), & SRSs according to the standard templates.• Developed use case diagrams, business flow diagrams to evaluate and help business users and technical teams to better understand the process.• Conducted JAD sessions with users and other stakeholders to understand the existing business processes and to gather the business requirements.• Facilitated prioritization workshop using MoSCoW technique and prioritized requirements based on stakeholders’ recommendations as related to business value, complexity of implementation, cost and time constraints.• Worked with IT and QA team on the development of test strategies and overall product quality and acceptance criteria, and further elaboration through Test Cases, Test Plans and Test Strategies, and facilitated SIT and UAT, with stakeholders for acceptance. • Participated in defect review meetings with the team members. Worked closely with the project team to record, track, prioritize and close bugs.• Prepared the training plan to onboard new team members and formulated knowledge transfer sessions along with the team.• Maintained communication and Worked closely with the business transition and transformation team for implementation of new initiatives.

India

 Identified the business stakeholders and processes we will be interacting with for the automation of payroll. Involved in gathering Business Requirements for online and mobile application development. Gathered high-level Functional Requirements, Developed Process Model and detailed Business Policies. Provided support and oversight in establishing remediation plans to resolve gaps. Used UML Diagrams – Use Case, Sequence, Activity, and Collaboration Diagrams. Analyzed, Revised and created Test Plans according to Business Requirements.  Created Business requirement documents (BRD) and functional specifications(FSD) by interacting with the technical team and Business units stakeholders. Coordinated User Acceptance Testing (UAT), developed and maintained quality procedures and ensured that appropriate documentation was in place. Successfully conducted workshops with Business operations to understand the requirement in granular note, using requirement gathering techniques such as interviews, questionnaires, discovery sessions and JAD. Created Business Requirement document (BRD) and Functional Requirement document and maintained the Requirement Traceability Matrix (RTM) related document. Involved in identifying functional and Non-Functional requirements and created the Functional System Design document (FSD). Validated the requirements to ensure they meet the desired outcome. Created and managed non-functional requirements through the iterative and collaborative process. Worked as a facilitator and administrator. Work collaboratively to create impactful learning experiences. Developed learning deliverables in various engaging formats by collaborating with Program Managers and Subject Matter Experts to confirm course specifications and resolve gaps.Contribute creatively to the team for eLearning design and adult learning theory.Update training materials with changes and feedback. Worked with Instructional Designers and Subject Matter Experts.

Diploma In Elearning Developer, E Learning

Activities and Societies: Instructional Design E learning Development Adobe Premier Pro Adobe Audition HTML 5 CSS Project Management Adobe.

Masters, Education, A+