Built, Trained, and Coached Development Team to deliver tools and solutions for Healthcare Industry. Implemented Best Practices, Team Metrics (velocity tracking, burndown charts), weekly Sprint Planning, Stakeholder Demos and Team Retrospectives.Established training and templates for User Stories, requirements grooming funnel (kanban board) to easily and rapidly accommodate changing sponsor, user, and business needs.Implemented simple method for prioritization of features based on Business Value and Development Effort (lean: weighted shortest job first).Mentored teams on best practices for Estimating, Acceptance Criteria, Definition of Done, Rapid Prototyping to validate requirements BEFORE execution - which ensures useful solutions and saves expensive rework. Implemented tools for team collaboration, file sharing, cross-training. Set up real-time backlog tracking of development status - to quickly resolve impediments and ensure visibility to stakeholders and management.

Empowered High-Functioning teams with lightweight, effective Agile process and tools, good requirements, and execution. Building a great culture and place to work.Scrumban: the best of both worlds.... The flexibility and throughput of Kanban requirements pipeline, with the ability to hit deliverables, know team's real velocity, and plan for work/life balance, (effort to capacity) of Scrum. Established correct Metrics, Identified bottlenecks and opportunity areas.Facilitated Roadmap planning, Portfolio Balancing, Backlog refinement (User Stories with Acceptance Criteria), Scoping/Estimating, Ranking via WSJF (Weighted Shortest Job First) based on Business Value and Dev Effort, Sprint Planning, Daily Standups, Retrospectives, Sprint Demos, Release Planning, Managing Team Agreements, Lessons Learned, and Celebrating wins.Optimized workflow through scrum sprints and kanban queues to improve velocity/cycle times, and foster synergistic teams that deliver Innovative Products and Services.See that cloud of dust? We are the stampede in front of it.

Acting Product Owner for several months - coordinated executive sponsorship, developed feature roadmaps, scoped and prioritized features with Executive Stakeholders, Operations Managers, and Dev Team.As Sr. BA - whiteboarded solution options (JAD sessions) with stakeholders and SME/power users to define functional requirements, optimal workflow and team productivity enhancements (notifications, approvals, etc.). Created UI wireframes to describe usability enhancements. Once design approved, wrote the User Stories and Acceptance Criteria for these features with proposed mockups,Advocated and negotiated needed features with (Scrum) Dev Team in Sprint planning sessions.Maintained User Stories in a grooming kanban pipeline so that there was always a healthy backlog of stories ready for the next few sprints.As features were being developed, I conducted daily feedback sessions (UAT) with end users, discussing options/trade-offs, coordinating issues found with QA team for resolution. Benchmarked productivity rates of old system and new system.This made the product release-worthy in a short amount of time and ensured it hit the right target. That is the difference that a Sr. BA can bring to a dev project - building stakeholder relationships, improving workflow productivity, promoting repeat business with clients, and transform typical dev team relationship from a "Cost Center"​ to a "Value-Added Business Partner"​. This results in improved morale, ROI via streamlined processes, and reducing unnecessary team thrash and turnover.Received several Thank-You letters from the Operations Managers who appreciated someone who would listen, get the right requirements, scope, prioritize and communicate status of them, let business 'rank adjust' to build the partnership between IT and Client/End-User Management teams.This was particularly gratifying and to see how happy management and users were with the new features they use every day. Big ROI impact.

• Gathered, prioritized, scoped, prototyped, validated Correct and Testable requirements • Wrote User Stories, created visual mockups - User Advocate in sprint planning & bug scrubs• Facilitated and brainstormed with stakeholders and dev teams to plan, develop and implement• Developed and communicated roadmaps, architecture dependencies• Conducted Stakeholder and Customer interviews: User Tasks, Collaboration, Notification needs • Established Critical Success Factors, Business Process Models, workflow and swim-lane diagramsLead Improvements in Products and Services Delivery:• Implemented Agile tools and presented trainings for business planning, portfolio management improvements• Presented 2 sessions at annual SORT conference - "Kanban How-To" and "The Power of Why"• PMO "Community of Practice" contributor and presenter

Successfully managed 11 simultaneous Open Enrollment projects for outsourced health care clients.• Each project had over 215 tasks and 15 team members over 6 months.• Arranged Kick-Off and status calls, documentation for client and team, setting clear owners & dates. • Implemented process improvements, conducted 360-reviews, and compiled lessons learned.

Implemented over 150 Enterprise, Mid-market, and Small Business clients for eCommerce, marketing campaigns, and site usability (click-through) reporting analytics and dashboard reports. • Aligned business and marketing objectives with reporting requirements, to increase revenue and customer loyalty.• Served as the liaison between C-level business executives and development teams to maximize profitability, scalability, and accurate BI reporting dashboards.• Delivered solutions on-time and within budget. • Improved Client Engagement Process to ensure clear expectations - from kick-off through post mortem.

• ScrumMaster: Led the first agile development team to prototype, develop and deploy the first wireless rich-client distributed portal solution for Intel’s mobile sales force. Before "Agile" was a Thing!• Software solution was actually done in time to be included in the hardware Centrino™ launch booth in New York as an innovative example of a scalable, modular design and cross-branding opportunity. Featured in several intel.com whitepapers as a reference, used by other vendors• BA: Taught “Writing Clear Requirements” class at Intel• Developed “Unified Matrix of Priorities” process to resolve conflicting management priorities into a streamlined, business-value driven decision making tool to establish engineering tasks in order• UXD: My solution designs were featured in whitepapers on intel.com, and used to educate thedeveloper community on best practices in Reliability, Scalability and User Experience• PMO / PLC Process Engineer: Improved PLC tracking and forecasting capabilities 50% by creating the first web-based Product Life Cycle on the web at Intel - used as a model by 10 other divisions• Presented Web-based PLC at Intel Quality & Reliability Conference - considered a best in show