At Slalom, I've led diverse teams to enhance client capabilities through innovative technological solutions and strategic agility transformations. Here are my key accomplishments:*Innovation in Technology: Spearheaded the development of advanced technologies such as GenAI tools, machine learning applications, and modern data management systems. I've driven cloud migrations and the implementation of web and mobile applications, significantly boosting operational efficiency and data consistency for our clients.*Agile Transformation: Championed Agile frameworks, enhancing team agility and delivery. I delve into the reasons behind changes, fostering significant product and process evolution. My efforts have successfully enhanced performance and delivery capabilities in teams needing guidance and structure.*Leadership and Mentorship: Founded the DFW Solution Owner Academy, mentoring 16 consultants in effective solution delivery under tight deadlines. This initiative has improved product development and strategic tool utilization among cross-functional teams.*People Leadership: I am dedicated to the professional development of my team members, offering mentorship that nurtures individual strengths. My approach promotes a culture of learning, trust, psychological safety, and continuous improvement.*Business Development Support: I work closely with colleagues on sales pursuits, including crafting responses to RFIs and RFPs. Our collaborative efforts focus on aligning our firm’s offerings with client needs and industry trends.My role extends beyond technology implementation and change facilitation; it's about building and nurturing the capabilities that sustain innovation and growth within teams and organizations.

As a dedicated Scrum Master for three teams at HCSC/Blue Cross Blue Shield, I led diverse, cross-functional teams (DA, DBA, Dev, QA, & BA) to their first-ever on-time release of health insurance plans to healthcare.gov, breaking a history of delays and setting a new standard for punctuality and process excellence.*Project and Process Leadership: Spearheaded Agile mindset and processes, ensuring all Scrum ceremonies were conducted efficiently, which directly contributed to our groundbreaking success in timely project deliveries. *Agile Training and Coaching: Educated team members, management, and business stakeholders on Agile values, principles, and practices, enhancing our overall agility and responsiveness to change.*Continuous Improvement: Actively guided teams in identifying and implementing improvements, which substantially increased operational efficiency and team collaboration.*Workplace Culture Development: Injected fun and motivation into the workplace, fostering a vibrant team environment that encouraged growth and innovation.*Knowledge Sharing: Created and delivered impactful PowerPoint presentations to provide a quick overview of Agile frameworks and effective techniques for writing user stories, increasing the team's ability to understand and apply Agile concepts effectively.This role was instrumental in not only advancing project timelines but also in cultivating a robust Agile culture that aligned with strategic business objectives.

Assisted in permeation of Agile values and principles throughout the IT organizationScrumMaster for teams utilizing Scrum and KanbanCoordinate Automation of regression suites in HP UFT (HP QTP)Coordinated cross-team testing efforts with business, financial, EMR, and other healthcare application teams (Allscripts EMR, GE Centricity, Oracle, practice and patient management, home-grown billing and occupational medicine applications)Manage onshore/offshore team of 25+ QA Analysts

Lead projects for Allscripts EMR, GE Centricity, and other applications for Urgent Care and Occupational Medicine (OccMed) software (including ADT, scheduling, transcriptions, ICD-10)HP ALM implementation and integration with JIRALead implementation of Agile and Scrum initiatives

Lead QA for Grants Management SystemsAutomation scripting using TestComplete and TestExecuteResearch new products and industry methodologies.Analyze, test, and certify application-specific software and perform ambiguity reviews of business requirements and functional specifications

Consulted clients on their current process to ensure they had their application(s) configured to best meet their needs; trained when necessaryOversaw testing efforts on quarterly updates/releases on Human Resources web applicationsCreated Feature Specifications Documents (FSDs) and Business Requirements Documents (BRDs) for new features on proprietary productsManaged two teams of Account Managers and front-line support agents for both the Monster Talent Management Suite (TMS) and HRsmart's Enterprise ApplicationsMaintained relationships with over 40 Premier Clients, including Fortune 500 and Fortune 1000 companies

Supervised over 20 individuals located in 3 countriesCoordinated testing efforts with the development team to meet client deadlinesTrained co-workers in all departments on our products and company procedures Tested web-based applications for usability and functionality Performed regression and black box testing on all applicationsProduced Test Cases, Procedures, and Plans, and signed off on employees’ Test CasesCreated and maintained daily/weekly reports Achievements:Reduced the client QA time during a product implementation from 30 days to less than 1 weekAutomated the population of commonly used application fields, reducing testing data setup time by 75%Implemented Quality Assurance training protocol, including product and process certifications

Tested multiple sophisticated software applications on diverse platformsProduced Test Cases and ProceduresCreated and maintained schedules (Client training/site testing, meetings, in- house training, department hours)Trained Co-workers in all departments on our products