Kerry Bayles, Csm, Psm Ii, Cspo Email & Phone Number

Draper, Utah, United States

West Jordan, Utah, United States

Attend Board Meetings and provide recommendations on business strategy and operations.

Sandy, Utah, United States

I was hired to combine a team of web product managers and a team of operations support specialists into one cohesive team to support and improve the majority of the company's internal and external facing software products.- Managed a team of 8 direct reports responsible for the maintenance and improvement of 7 customer facing and 7 internal facing software.

Salt Lake City Metropolitan Area

At tZERO we are building the future of blockchain-backed securities trading. I am helping build up the processes and teams that are making it possible for companies to trade equity and raise funds on a more secure, forward-thinking platform. Welcome to Web 3!

Lehi, Utah, United States

• My job is to coordinate with Sales, Sales Support, Recruiting, and HR to managestaffing and hiring processes
• Anticipate staffing needs as potential contracts are nearing finalization
• Assist sales in creating accurate proposals and estimates for potential contracts
• Coordinate with employees that are coming off contracts and place them withnew contracts
• Alert recruiting about positions we need to fill for upcoming contracts
• Ensure that employees still have opportunities to grow between projectsIt is a fast-paced, ever-changing role, but also rewarding as it gives me the opportunityto get to know many people throughout the company, assist.

Lehi, Utah, United States

• Having been the scrum master on a project to build a new student mobile app forUtah Valley University (UVU), I transitioned to the role of product manager / projectmanager when the original PM took on another project.
• Worked closely with stakeholders to determine desired features for an MVP
• Conducted interviews and deep dives with university employees and teams todetermine the feasibility of requested features and remove roadblocks
• Coached the project owners at UVU through prioritization decisions andtradeoffs in order to limit scope and deliver on time
• Exercised judgment and leveraged the industry expertise of my team membersto ensure great usability and technical performance of the app
• Guided the joint UVU/Kahoa development team to a successful app launch in ashort 7-month periodThe UVU Student app received rave reviews from students and stakeholders alike,and we are now adding new features and.

Lehi, Utah, United States

• Joining Kahoa was my first opportunity to act as a scrum master for an external teamthat had been hired by another organization. As such, I was balancing not only thedynamics of my team, but also coaching the client.
• Helped improve agility and execution on multiple scrum teams by conductingscrum events, removing impediments, and coaching teams and individuals
• Held regular 1 on 1s with all team members and key stakeholders to ascertainthe pulse of the project and receive specific feedback from all involved
• Assisted in a 4-day SolutionMap product discovery process to kickoff the UVUstudent mobile app project
• Worked to resolve interpersonal conflicts and provided documentation andreporting as needed to keep all parties informed of the team's progress

Greater Salt Lake City Area

I began working with the Deseret News Scrum Team when I was hired at Deseret Digital Media, and 6 months later I took advantage of an opportunity to transition to that team full time. While working with the Deseret News team, we migrated millions of articles and content over to a new CMS, rebuilt a custom Church News website on WordPress, and started a.

Blanding, UT

• I ran an all-volunteer staff scout camp, where I had been volunteering since I was 14.
• Managed over 100 volunteer staff members, and over 500 participants in camp
• Coordinated with BSA representatives, vendors, government officials, land managers, & scoutmasters to secure property and equipment for camp use
• I directed facilities maintenance, inventory & supplies management, & food services operations
• I allocated a budget of over $40,000 & reported budget numbers on a yearly basis
• I documented & distributed the knowledge of the previous 17-year camp director, and created an online application for staff members, which increased volunteer staff participation by 30%.

Greater Salt Lake City Area

As a newly certified Scrum Master, I began working on a partially displaced scrum team (part of the team in Utah, part in Ukraine) in the news media industry, working on website development and maintenance. Three months later I was assigned a second scrum team (fully co-located) working in the digital advertising industry. I worked with both teams to.

West Jordan, UT

• I determined earlier this year to move the company away from Magento to a platform that was more friendly to small business, and negotiated a contract with Firetoss Inc. to build an entirely new website for Naag Tag.
• I then created a comprehensive list of both required & preferred special functionalities for the new site, and reviewed the list in detail with Firetoss management and developers to ensure each element was achievable.
• Through multiple meetings & discussions, I forged a consensus between Naag Tag stakeholders and Firetoss web designers to develop a new look and feel for the website that everyone could agree on.
• I also engaged one-on-one with the lead developer at Firetoss to flesh out the more technical elements of the website functionality, and communicated the resulting decisions and capabilities to Naag Tag ownership.
• We are currently in the development phase, and reviewing & testing new elements developed by Firetoss on a weekly basis.

West Jordan, UT

• I was promoted to General Manager when the previous manager left at the end of 2015, and the company was in need of restructuring.
• I spent two years documenting procedures, training staff, and implementing ecommerce marketing initiatives to achieve an average of 5.8% growth in sales year over year.
• I oversaw 1 production manager & two customer service employees directly, as well as 6 production employees indirectly.
• I graduated from the Goldman Sachs 10,000 Small Businesses program for business owners.
• I implemented a total revision of our website's product listings, as well as a complete renovation of our pricing structure, including a 14% price increase.

West Jordan, UT

• Oversee a team of 3 individuals to provide exceptional customer service, billing, and shipping
• Manage complaints and other customer service issues to ensure customer satisfaction
• Act as a direct customer service specialist to large accounts
• Provide quotes, respond to special product inquiries
• Plan & execute a 3-day booth at the LDS Booksellers Convention, and a 1-day Fundraiser BBQ for the Cystic Fibrosis Foundation
• Attend networking events to build relationships & bolster local sales

West Jordan, UT

• Presented the value proposition of creating a new website to Naag Tag owners, outlining probable gains in productivity & sales, to obtain approval and funding
• Conducted an analysis of the company’s product lines to determine which products were profitable enough to warrant their migration to the new website
• Developed a new pricing structure for the company’s main product line & implemented the first overall price increase in the company’s history
• Liaisoned between company ownership, contracted computer programmers, IT professionals, merchant services providers & employees
• Innovated new ways to use the existing Magento framework to achieve critical functionalities when customization proved to be cost-prohibitive or unwise
• Resolved disagreements among management & conflicts with vendors

Greater Salt Lake City Area

Build relationships with other business leaders, foster the Learn, Serve, Grow cycle

West Valley, UT

• Provided student instruction under the supervision of certified teachers and therapists
• Collected and analyzed data during daily lessons & 1 on 1 instruction
• Worked with teachers and therapists to learn instructional/educational strategies
• Gained a working knowledge of autism spectrum disorders, sensory and behavioral strategies, and child development theory
• Ensured students safety and assisted students in participating in classroom routines
• Assisted with daily livings activities, including toileting assistance as needed

Ba, Marketing, Spanish

Activities and Societies: Phi Kappa Phi

Associate Of Arts (Aa), Business/Commerce, General

Activities and Societies: Snow College Ambassadors, Jazz Band, LD SingersMember of Snow College Ambassadors

Education record