Andréa Gitcho Email & Phone Number

Edwardsville, Illinois, Us

At US Marketing Source, we specialize in providing customizable sales leads to Insurance and Financial agencies that will generate sales. When working with USMS, you are guaranteed access to the best prospects using our strategic, highly targeted lead generation. As an IT and Marketing Consultant, I enhance client interaction by developing a comprehensive customer communication plan that outlined how staff will interact with clients at different stages of their customer journey. This plan included personalized emails, automated follow-up sequences, and other forms of communication that built trust and improved overall customer satisfaction. I am also responsible for the overall IT Strategy and Technology used internally at USMS. Established tools and automation technology to improve client on-boarding. This resulted in a 36% increase in client satisfaction with on-boarding and also 25% increase in client retention and repeat business.

Edwardsville, Illinois, Us

At On The Line, we believe that everyone deserves to express their faith and commitment to their loved ones regardless of their circumstances. We are committed to providing high-quality, affordable jewelry and gift items to those in the prison system and their families. Our goal is to bring a little bit of joy to those that are facing difficult times, and to help them maintain their connections with those they love. We are proud to be the #1 choice for inmates seeking reliable, dependable and affordable jewelry and gifts, and we look forward to continuing to serve this community for years to come.

Stamford , Ct, Us

Spectrum Mobile is built on America’s largest, most reliable 4G-LTE network and is combined with a nationwide network of Spectrum WiFi hotspots. With Spectrum Internet and Spectrum Mobile, customers can enjoy the best possible broadband experience. It is a smarter network, designed for the way mobile devices are used today, and the way they will be used tomorrow. As a Product Deliver Manager within the Mobile IT Team, I was directly responsible for rolling out the software releases to production and non production environments. Developed and maintained a release repository and managed key information such as build and release procedures, dependencies, and notification lists. Define, create, and maintained knowledge documents relevant to Product Delivery and Release Management required activities, processes and protocols.

Saint Louis, Mo, Us

Centene is the largest Medicaid managed care organization in the U.S., and a leader in California, Florida, New York and Texas, four of the largest Medicaid states. Centene offers affordable and high-quality products to nearly 1 in 15 individuals across the nation, including Medicaid and Medicare members (including Medicare Prescription Drug Plans) as well as individuals and families served by the Health Insurance Marketplace, and the TRICARE program. As a member of the Information Technology, Quality Assurance team, I managed 7 teams comprising 27 QA Engineers and the production quality on 40 concurrent projects within Web; Fraud, Waste & Abuse; Provider Payments; Claims Pre-Adjudication and Adjudication; Enterprise Data Warehouse; and Amisys portfolios. My team was responsible for the back-end, database and data validation/testing across multi-million dollar projects that directly impacted our members and internal staff.

Saint Louis, Mo, Us

Amsterdam, North Holland, Nl

Elsevier is a digital information solutions company with roots in publishing scientific, medical, and technical literature. Elsevier’s purpose is to help professionals advance knowledge by expanding it as a body of information, and by getting it to yield positive, measurable, sometimes ground-breaking, outcomes in these disciplines (Nobel laureate authors, for example).As the Principal Quality Engineer within the eProduct technology group, I was specifically responsible for the QA functions within the Education/Health Sciences line of business. I was directly responsible for implementing QA process and procedures around the Security, Performance, Load, Functional, Ad-Hoc, Automation and Usability testing of 5 high profile educational software applications/platforms used across the country in multiple medical universities. I assured delivery against QA department goals and objectives, i.e., meeting commitments and coordinating overall quality assurance schedule and cost.Managed and responded to issues with related groups such as Business and Product Owners, Project Managers, Development, Operations, and Customer Support. Managed the development and implementation of goals, objectives, policies, procedures and systems pertaining to QA as well as setting objectives and ensuring that targets are met. Assessed product specifications through independent industry research as well as meeting with the subject matter experts to ensure compliance with customer and education mandated requirements.

San Francisco, California, Us

At Wells Fargo, I was a member of the Account Management Brokerage Information Technology team that supported business units, through leadership of integrated testing and user acceptance testing support, for a series of business applications to support opening and maintaining Brokerage accounts. In this role I planned and maintained project-specific software quality activities including acceptance tests of software and provided support to development activities. Process non-conformances. Support to process improvement of the software department and other interfacing areas. Create, write and execute test plans for manual and/or automated tests. Worked on a variety of software applications developed in MS SQL Server, MS C#.Net, VB.NET, ASP.NET environments. Responsible for full test lifecycle, including writing test documentation, estimation reports, test plans, scripts, conditions and progress and completion reports. Create and validate test data for functional components of software applications. Identify defects / bugs and communicate with the developers

Jacksonville, Florida, Us

Through a vast profile of brands including Bluehost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com and many others – the objective of the company is to help customers of all sizes build a digital presence that delivers results and brings value to businesses. Solutions included Domains, Hosting, SEO Services, eCommerce, Professional Web Design, DIY Website Builder, Security, and Online Marketing. At NetSol, I drove the planning, estimation, creation and execution of test strategy, test plan and test scripts (including automation) for all projects and releases. Assisted with development, documentation and publication of revision control and release processes, policies, procedures and related documentation. Created and enforced QA best practices and policies. Managed a diverse staff of 10 in a fast-paced environment, including training, goal objectives and attainment. Effectively communicated QA vision to all levels of management and customer base while maintaining customer and internal information confidentiality. Working knowledge of client-server and web application design/architecture.