Angela Gaita -Livigne Email & Phone Number

Responsible for overseeing select TPAs for adherence to Guard claim handling standards. Conduct office investigation and adjust commercial liability claims. Coordinate with internal parties and TPAs on data exchange. Provide direction to the TPAs, direct investigation into loss facts and extent of alleged damages. Closely monitor assignments to experts and defense counsel. Identify and evaluate coverage issues prepare comprehensive summary report and analysis. Evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and the company. Provide TPAs with settlement, reserve authority and or denial if applicable. Participate in virtual settlement conferences and mediations. Attend bi-weekly claim reviews, weekly Team Meetings and perform audits. Ensure TPAs timely response to multi-venue policy limit demand letters.

Investigate, evaluate dispose and settle moderate to complex commercial general liability cases with minimal supervision. Address multi-venue policy limit demand letters in a timely manner, place carrier and client on notice to recommend case resolution . Dedicated adjuster on high profile retail account . Recognize carrier reporting and threshold requirements per special handling and pursue excess insurance recoveries . Review lease/contracts to rule out if viable tender-subrogation potential exists. Adhere to Best Practices and comply with Medicare Secondary Payer Act. Participate in virtual mediation and settlement conferences. Monitor litigation, and direct defense to ensure prompt case resolution.

Berkeley Heights, New Jersey

Handle moderate to complex commercial general liability claims pre-litigation and in suit status. Participate in offsite settlement conference and mediations. Identify and evaluate coverage issues, prepare comprehensive letters and analysis. Direct and monitor defense counsel, expert and surveillance vendors. Complete timely status reports and attend quarterly claim reviews . Dedicated claim adjuster provide superior customer service to clients. Comply with Best Practices and Medicare Secondary Payer Act. Review lease agreements / contracts for possible tender / subrogation opportunities.

Basking Ridge, New Jersey

Set up & direct handle of insolvency claim files for work comp cases. Assisted as Administrator and handling of Excess Medical Benefits. Manage UCJF / UMBI Cases to settlement resolution.

Fairfield , Nj

Served as a claim liaison between Crawford Service branch offices, clients, insureds and brokers. With objective of effectively administering the clients general liability and work comp claims to their ultimate satisfaction. Ensure reporting by field offices on claims reserved above authority levels. Evaluate reportable multi-venue Wisconsin, California, New York & New Jersey claim files. Provide supervision, coordinate and consult with involved parties on claim activity. Set up offsite claim reviews.