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Ana Murillo Email & Phone Number
Client Accounts Receivable Specialist
at
TreviPay
LinkedIn matched
✓ Verified Jul 2026
2 data sources
Profile completeness 71%
Current company
Role
Client Accounts Receivable Specialist
Location
Costa Rica
Company size
Who is Ana Murillo? Overview
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Quick answer
Ana Murillo is listed as Client Accounts Receivable Specialist at TreviPay, a with 825 employees, based in Costa Rica. AeroLeads shows a matched LinkedIn profile for Ana Murillo.
Ana Murillo previously worked as Head of Customer Service at Okelcor Gmbh and Spain Senior Lead Customer Care Manager at Back Market.
Company email context
Email format at TreviPay
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TreviPay
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Profile bio
About Ana Murillo
I am a purpose driven individual with strong values and a passion for sustainability, wellness and DEI.I am naturally analytical and detailed with high organizational skills and a continuous improvement mindset.I have a wide experience in cross-regional project, program and product management with a focus on both customer and employee experience. I enjoy the challenge of learning new skills and using them in a timely manner as well as training people. I have a passion for people management and a believer of leading with empathy.Myers Briggs: INTP - LogicianClifton Strengths: Activator | Command | Futuristic | Connectedness | Analytical
Current workplace
Ana Murillo's current company
Company context helps verify the profile and gives searchers a useful next step.
Trevipay
13 roles
Ana Murillo work experience
A career timeline built from the work history available for this profile.
Head Of Customer Service
Dec 2022 - Aug 2024
Spain Senior Lead Customer Care Manager
Mar 2023 - Nov 2023
Small Business Development Volunteer
May 2023 - Jul 2023
Community Development Volunteer
Dec 2022 - Jan 2023
Sr. Program Manager - Driver Experience
-Develop new and manage existing driver feedback programs and generate insights across different business functions to improve driver experience.-Define and drive vision for driver listening & feedback mechanisms.-Collaborate with Delivery Service Partners and Station Operators across Europe on action plans to improve driver experience.-Develop sustainable reporting solutions for local, country, regional and world wide stakeholders.-Coordinate merchandise solutions of over 140K units in multiple locations across Europe.
May 2021 - Nov 2022
Sr. Process Imporvement Manager - Eu Customer Escalations Amzl
-Define and execute strategy for property damage claims adjudication.-Create and maintain property damage financial reports.-Define and continuously improve standard operation procedures for customer escalations management.
May 2020 - May 2021
Senior Customer Service Quality Assurance Specialist
-Provide Senior Customer Service Leadership with a holistic view of quality performance-Coordinate quality training and development for new vendor sites (Arvato, Teleperformance, Alorica) .-Identify opportunities and liaise with Customer Service operational teams to learn and implement initiatives to drive improvement.-Lead and mentor the Spanish and French local distributed teams of 7 highly performing Quality Analysts.-Define mid and long term strategy for the Quality Assurance teams.-Support/ consult with the necessary functions to ensure new policies/processes are successfully scoped and rolled out with measurable results against key metrics.
May 2015 - May 2020
Team Lead
-Manage daily and weekly team performance reports. -Manage quality and productivity performance of 20+ Customer Service Associates.
Aug 2014 - May 2015
Customer Service Specialist
-Manage customer service customer who've expressed negative sentiment by providing a personalized and high level experience, earning back customer's trust and ensure satisfaction.-Follow up on escalation contacts that need intervention of support departments for successful resolution.
Dec 2013 - Aug 2014
Oct 2013 - Dec 2013
Technical Support Specialist
-9 months as technical support associate for AT&T. -9 months as emergency technical support for engineers for NSN.
Mar 2012 - Sep 2013
Surveyor
Aug 2010 - Dec 2010
FAQ
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Quick answers generated from the profile data available on this page.
What company does Ana Murillo work for?
Ana Murillo works for TreviPay.
What is Ana Murillo's role at TreviPay?
Ana Murillo is listed as Client Accounts Receivable Specialist at TreviPay.
Where is Ana Murillo based?
Ana Murillo is based in Costa Rica while working with TreviPay.
What companies has Ana Murillo worked for?
Ana Murillo has worked for Trevipay, Okelcor Gmbh, Back Market, Pachamama Experiences, and Blanco Y Negro Sostenible.
How can I contact Ana Murillo?
You can use AeroLeads to view verified contact signals for Ana Murillo at TreviPay, including work email, phone, and LinkedIn data when available.
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