Senior Escalation Manager
Current
Aug 2024 - Present
AeroLeads people directory · profile
Agnelo Fernandes Email & Phone Number
Senior Escalation Manager
at
MongoDB
1 work email found
@mongodb.com
1 phone found area 248
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior Escalation Manager
Location
Round Rock, Texas, United States
Company size
Who is Agnelo Fernandes? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Agnelo Fernandes is listed as Senior Escalation Manager at MongoDB, a with 2417 employees, based in Round Rock, Texas, United States. AeroLeads shows a work email signal at mongodb.com, phone signal with area code 248, and a matched LinkedIn profile for Agnelo Fernandes.
Agnelo Fernandes previously worked as Escalation Manager at Mongodb and Manager - Enterprise Technical Support at Ivanti.
Company email context
Email format at MongoDB
This section adds company-level context without repeating Agnelo Fernandes's masked contact details.
{first}.{last}@mongodb.com
89% confidence
AeroLeads found 1 current-domain work email signal for Agnelo Fernandes. Compare company email patterns before reaching out.
Profile bio
About Agnelo Fernandes
• Over 2 decades of working experience and knowledge in the Information Security industry• 5 Years of MDM Technology Solutions & Support•
Listed skills include Pre Sales, Team Management, Product Management, Vendor Management, and 22 others.
Current workplace
Agnelo Fernandes's current company
Company context helps verify the profile and gives searchers a useful next step.
Mongodb
9 roles · 32 years
Agnelo Fernandes work experience
A career timeline built from the work history available for this profile.
Escalation Manager
Jan 2022 - Jul 2024
Manager - Enterprise Technical Support
Build, manage and develop a self-sustaining support team
Jan 2016 - Dec 2021
Team Lead
• Technical support to key customer accounts• Responsible for overseeing the day-to-day operations of the team• Distributing the workload evenly amongst staff during outages / case volume spikes• Ensure performance levels are maintained
Jan 2019 - May 2021
Senior Premium+ Technical Support Engineer
Jan 2017 - Dec 2018
Premium+ Technical Support Engineer
Jan 2016 - Dec 2016
Agm - Technical Support
Sep 1998 - Dec 2015
Asst. Support Manager
Jul 1996 - Aug 1998
Asst. Manager
Crystal Solutions
1995 - 1998
~3 yrs
Team & coworkers
Colleagues at MongoDB
Other employees you can reach at mongodb.com. View company contacts for 2417 employees →
DP
Dhanush Pathania
Colleague at MongodbGurugram, Haryana, India
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EH
Emily H.
Colleague at MongodbAustin, Texas, United States
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NM
Natalie Moretti
Colleague at MongodbToronto, Ontario, Canada
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SM
Sachit Mishra
Colleague at MongodbGurugram, Haryana, India
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FN
Frederik Nosi
Colleague at MongodbItaly
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JM
James Melbow
Colleague at MongodbVancouver, British Columbia, Canada
View →
DG
Danit Garber Winer
Colleague at MongodbIsrael
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YL
Yuzhou Liu
Colleague at MongodbCanada
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DS
Deepanshu Soni
Colleague at MongodbGurugram, Haryana, India
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AH
Andrea Holguín C.
Colleague at MongodbMexico City Metropolitan Area, Mexico
View →
Dhanush Pathania
Colleague at MongodbGurugram, Haryana, India
View →
EH
Emily H.
Colleague at MongodbAustin, Texas, United States
View →
NM
Natalie Moretti
Colleague at MongodbToronto, Ontario, Canada
View →
SM
Sachit Mishra
Colleague at MongodbGurugram, Haryana, India
View →
FN
Frederik Nosi
Colleague at MongodbItaly
View →
JM
James Melbow
Colleague at MongodbVancouver, British Columbia, Canada
View →
DG
Danit Garber Winer
Colleague at MongodbIsrael
View →
YL
Yuzhou Liu
Colleague at MongodbCanada
View →
DS
Deepanshu Soni
Colleague at MongodbGurugram, Haryana, India
View →
AH
Andrea Holguín C.
Colleague at MongodbMexico City Metropolitan Area, Mexico
View →
FAQ
Frequently asked questions about Agnelo Fernandes
Quick answers generated from the profile data available on this page.
What company does Agnelo Fernandes work for?
Agnelo Fernandes works for MongoDB.
What is Agnelo Fernandes's role at MongoDB?
Agnelo Fernandes is listed as Senior Escalation Manager at MongoDB.
What is Agnelo Fernandes's email address?
AeroLeads has found 1 work email signal at @mongodb.com for Agnelo Fernandes at MongoDB.
What is Agnelo Fernandes's phone number?
AeroLeads has found 1 phone signal(s) with area code 248 for Agnelo Fernandes at MongoDB.
Where is Agnelo Fernandes based?
Agnelo Fernandes is based in Round Rock, Texas, United States while working with MongoDB.
What companies has Agnelo Fernandes worked for?
Agnelo Fernandes has worked for Mongodb, Ivanti, Mobileiron, Microworld Technologies Inc, and Crystal Solutions Ltd.
Who are Agnelo Fernandes's colleagues at MongoDB?
Agnelo Fernandes's colleagues at MongoDB include Dhanush Pathania, Emily H., Natalie Moretti, Sachit Mishra, and Frederik Nosi.
How can I contact Agnelo Fernandes?
You can use AeroLeads to view verified contact signals for Agnelo Fernandes at MongoDB, including work email, phone, and LinkedIn data when available.
What skills is Agnelo Fernandes known for?
Agnelo Fernandes is listed with skills including Pre Sales, Team Management, Product Management, Vendor Management, Leadership, Cloud Computing, Security, and Solution Selling.
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