Lead, assign, and plans the daily assignments for a team of associates and quality control technicians to meet packaging schedule requirements. Ensures all necessary production documentation (Filling records/Packaging records) and associated SAP transactions are performed in a manner that ensures all components meet requirements pertaining to lot numbers, expiration dates, intermediates, reconciliations, etc. ✔ Schedules production lines to ensure all available manpower is deployed to meet fill and packaging schedule requirements✔ Supervises the review of completed production paperwork for completeness and accuracy.✔ Ensures Inspection of products for defects and conformance to quality standards and applicable SOPs is performed correctly and accurately and ensures all required in-process product checks are performed as required.✔ Acts as a mentor to the members of the team. Responsible for training of Diagnostic Tech Specialists and Diagnostic Technicians for packaging department operations.✔ Confirms that the schedule is followed and reports any potential delays. Verifies that packaging group performs work according to established internal safety guidelines, procedures, and appropriate external regulatory agencies specify that (e.g., OSHA, FDA, ISO).

Lead effective management to oversee filling of perfume bottles, fulfillment of orders, customer service, and any customer/carrier logistics claims. ✔ Improved and managed day-to-day team communication ✔ Implemented new RMA and claim policies✔ Improved shipping process and layout of shipping area✔ Inventory management including forecasting✔ Reduced shipping cost by introducing new redesigned packaging

Representing brands and distributors on Amazon, Walmart, Overstock, Groupon, Sears and other marketplaces. Researching the competition, listing products, setting up marketing campaign, customer service, returns.

Implemented changes to increase customer satisfaction and keeping the highest positive feedback (99.9%)

Lead effective management to oversee employee development and performance, and vendor management. Provided oversight for inventory management and fulfillment of the customer's orders. Created purchase orders and handled invoices. Performed customer returns, RMA’s, refunds, and list new items on marketplaces. Created an effective team through the hiring and training of new employees.

Negotiated and leased space for the large international store chains, exclusive contracts with property owners.