Agnes Mends Email & Phone Number
Who is Agnes Mends? Overview
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Agnes Mends is listed as Omnichannel Specialist II (Account Management and Benefits) at Crescendo, a with 193 employees, based in Mckinney, Texas, United States. AeroLeads shows a matched LinkedIn profile for Agnes Mends.
Agnes Mends previously worked as Omnichannel Customer Support Specialist II (Account Management and Benefits) at Crescendo and Organization Manager at Tambai Mobilty. Agnes Mends holds Master Of Public Health - Mph from The George Washington University- Milken Institute School Of Public Health.
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About Agnes Mends
I hold a Bachelor's degree in Public Health and am currently pursuing my Master's in Public Health (MPH), driven by a desire to bridge the gap between clinical practice and public health. My long-term goal is to become a physician, leveraging both medical and public health expertise to improve the health and well-being of individuals and communities.Throughout my academic journey and professional experiences, I’ve gained a deep understanding of the social determinants of health, healthcare systems, and preventive medicine. I have had the opportunity to work in healthcare settings, where I developed strong skills in patient care, data analysis, and healthcare management.Whether it's through clinical practice or public health initiatives, I’m dedicated to creating solutions that address health disparities, promote health equity, and improve the quality of care for underserved populations.I’m always open to networking with fellow professionals in healthcare, research, and public health to collaborate on projects or explore opportunities for growth. Feel free to connect with me!
Listed skills include Leadership, Accounting, Sales, History, and 37 others.
Agnes Mends's current company
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Agnes Mends work experience
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Omnichannel Customer Support Specialist Ii (Account Management And Benefits)
Organization Manager
Accomplished multiple tasks within established timeframes.• Maximized performance by monitoring daily activities and mentoring team members.• Developed and maintained relationships with customers and suppliers through account development.• Identified and resolved unauthorized, unsafe or ineffective practices.• Partnered with vendors and suppliers to effectively manage and budget.• Developed company website• Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.• Provided documentation of processes to comply with regulations and company policies.• Had direct contact with vendor/partners via email and phone• In-charge of company communication• Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.• Assisted with creation of marketing strategy and advertising initiatives used to promote company to community members.• Worked with team leaders to arrange schedules based on production requirements and available resources.• Managed over 30 calls daily• Kept detailed records of daily progress to identify and correct areas needing improvement.• Developed tables, views and materialized views using SQL• Documented project constraints business impacts and risks, noting potential impact to organization
Admissions Specialist I
Accurately gathering complete financial and demographic information from patients to ensure the smooth flow of the medical records and billing process.Obtaining and updating verification of benefits and pre-certification for applicable tests and procedures.Preparing, presenting, and thoroughly explaining legal, ethical, and compliance documents, ensuring proper consents are signed and maintaining documentation.Maximizing reimbursement for services by identifying insurance carriers and benefits to prevent denials, and timely notifying insurance carriers of admissions.Assisting patients in understanding their financial obligations, collecting co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.Staying updated with and complying with applicable regulations, entity policies, and procedures while maintaining customer service and productivity guidelines set by leadership.
Intern
Collaborating with non-profit food organizations to design and assemble food boxes for individuals and families in need. This involves coordinating with suppliers, organizing inventory, and ensuring the timely distribution of food boxes to those facing food insecurity.Assisting in the development and implementation of workshops aimed at educating individuals and communities on making informed food choices. These workshops cover topics such as nutrition, meal planning, budgeting, and the importance of a balanced diet.Conducting research on food-related issues, including food insecurity, food access, and sustainable food systems, to enhance the organization's knowledge base and inform program development.Supporting the coordination of community outreach initiatives, such as food drives and volunteer recruitment events, to raise awareness and engage the public in combating food insecurity.Assisting in the collection and analysis of data related to program impact, participant feedback, and community needs, contributing to ongoing program evaluation and improvement.Collaborating with team members to develop engaging and informative educational materials, including pamphlets, handouts, and digital resources, to support workshop participants and community members.Participating in team meetings, brainstorming sessions, and training opportunities to enhance skills, exchange ideas, and contribute to the overall growth and success of Bloom Healthy.Engaging with community members, volunteers, and stakeholders to foster positive relationships and ensure the organization's mission and values are effectively communicated.Maintaining accurate records, documenting activities, and assisting with administrative tasks to ensure smooth operations and efficient program implementation.Embracing a flexible and adaptive mindset, willing to take on additional responsibilities and assist in various aspects of the organization's work to support its mission and goals.
Client Care Specialist
Providing exceptional customer service to clients by addressing their inquiries, concerns, and requests promptly and professionally.Serving as the primary point of contact for clients, ensuring their needs are met and issues are resolved effectively.Assisting clients with tax-related questions, explaining tax preparation processes, and providing guidance on tax forms and documents.Managing client appointments and scheduling to ensure efficient use of resources and a seamless client experience.Collecting and reviewing client information and documents to ensure accuracy and completeness for tax preparation.Maintaining client records and confidential information in compliance with data protection and privacy regulations.Collaborating with tax professionals and other team members to provide accurate and timely responses to client inquiries.Offering additional HR Block services and products to clients based on their needs and preferences.Following up with clients to ensure satisfaction and address any additional concerns or questions.Resolving client complaints or issues promptly and escalating complex cases to the appropriate channels when necessary.Staying updated on tax laws, regulations, and HR Block services to provide accurate and up-to-date information to clients.Participating in training sessions and professional development opportunities to enhance knowledge and skills.Contributing to a positive and collaborative team environment, supporting colleagues and sharing knowledge and best practices.Adhering to company policies, procedures, and ethical standards in all client interactions.Collaborating with cross-functional teams to improve processes, enhance client satisfaction, and drive business results.
Lead Teacher
Designing and implementing developmentally appropriate lesson plans and activities that align with the Pre-K and Kindergarten curriculum standards.Creating a nurturing and inclusive classroom environment that fosters social, emotional, and cognitive growth in young children.Providing individualized instruction and support to meet the unique needs and abilities of each student.Utilizing various teaching strategies and resources to promote early literacy, numeracy, and critical thinking skills.Facilitating hands-on learning experiences, group activities, and interactive play to enhance students' learning and engagement.Monitoring and assessing students' progress, providing feedback, and documenting their achievements and areas for improvement.Collaborating with parents and guardians to foster a strong home-school partnership, including regular communication and parent involvement in the learning process.Incorporating technology and digital tools into lessons to enhance learning outcomes and prepare students for the digital age.Establishing and maintaining a safe and orderly classroom environment by implementing behavior management strategies and promoting positive behavior.Leading and supervising classroom assistants and support staff, delegating tasks, and providing guidance and mentorship as needed.Participating in professional development opportunities to stay updated on best practices in early childhood education and instructional techniques.Collaborating with colleagues and administrators to support the overall goals and objectives of the school and educational program.Adhering to all relevant regulations, policies, and procedures related to child safety, welfare, and education.Demonstrating a genuine passion for working with young children, promoting their holistic development and instilling a love for learning.
Teacher
Designing and implementing whole group and small group lessons to facilitate student learning and engagement.Monitoring and maintaining classroom routines, procedures, and management strategies, including behavior plans, to create a conducive learning environment.Assuming leadership in the absence of a teacher by overseeing student activities and ensuring they remain focused and productive.Instructing students in 5th and 6th grade ART, fostering creativity and artistic expression.Leading an enrichment program to provide students with additional learning opportunities beyond the standard curriculum.Covering 7th grade science classes, delivering lessons and facilitating student understanding of scientific concepts.Teaching virtual reality (computer science l) to 7th and 8th grade students, introducing them to the exciting world of technology and computer programming.
Group Leader
* Supervise groups of youth from ages 11-14* Implement lesson plans and maintain daily classroom schedules* Create lesson plans* Create and facilitate activities* Ensure program safety* Implement lesson plans.* Prepare materials and hand-outs for lessons.* Keep accurate records on attendance, sign-out
Store Cashier
Greeting customers with a warm and friendly demeanor, creating a positive and welcoming atmosphere.Scanning and accurately ringing up customer purchases, ensuring prices and quantities are correct.Handling cash, credit, and debit card transactions efficiently and accurately, following proper cash handling procedures.Operating the cash register and other related equipment, such as scanners and scales, with proficiency.Assisting customers with any questions or concerns regarding prices, products, or promotions.Bagging customers' items carefully and efficiently to prevent damage and ensure customer satisfaction.Verifying customers' age for age-restricted purchases, such as alcohol or tobacco, in compliance with legal requirements.Resolving customer issues or complaints in a professional and courteous manner, escalating to a supervisor if necessary.Monitoring and maintaining the cleanliness and organization of the checkout area, including the conveyor belt, payment terminal, and surrounding space.Collaborating with other store team members to ensure efficient operations, such as coordinating with the replenishment team to restock items near the checkout area.Following company policies and procedures, including safety guidelines and cash handling protocols, to maintain a secure and reliable checkout process.Staying knowledgeable about current promotions, discounts, and loyalty programs to provide accurate information and actively promote them to customers.Assisting with inventory management by reporting low stock items or discrepancies to the appropriate personnel.Adhering to privacy and confidentiality guidelines when handling customer transactions and personal information.Demonstrating excellent customer service skills, including attentiveness, patience, and the ability to handle challenging situations with professionalism.
Historian
Crew Member
Teaching Assistant
Student
Student
Agnes Mends education
Master Of Public Health - Mph
Bachelor Of Science - Bs, Public Health
Medical Administration, Health/Health Care Administration/Management
High School Diploma
Frequently asked questions about Agnes Mends
Quick answers generated from the profile data available on this page.
What company does Agnes Mends work for?
Agnes Mends works for Crescendo.
What is Agnes Mends's role at Crescendo?
Agnes Mends is listed as Omnichannel Specialist II (Account Management and Benefits) at Crescendo.
Where is Agnes Mends based?
Agnes Mends is based in Mckinney, Texas, United States while working with Crescendo.
What companies has Agnes Mends worked for?
Agnes Mends has worked for Crescendo, Tambai Mobilty, Texas Health Resources, Bloom Healthy℠, and Jme Eden Enterprises Dba Hr Block.
How can I contact Agnes Mends?
You can use AeroLeads to view verified contact signals for Agnes Mends at Crescendo, including work email, phone, and LinkedIn data when available.
What schools did Agnes Mends attend?
Agnes Mends holds Master Of Public Health - Mph from The George Washington University- Milken Institute School Of Public Health.
What skills is Agnes Mends known for?
Agnes Mends is listed with skills including Leadership, Accounting, Sales, History, Teaching, Web Design, Data Analysis, and Cooking.
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