Agnes Trocard Email & Phone Number

Bordeaux, Fr

Bordeaux, Nouvelle-Aquitaine, France

Gogaille réinvente l'hospitalité et l'art de la déguster !

Bordeaux, Nouvelle-Aquitaine, France

Bordeaux Area, France

Le groupe French Hospitality se dédie à la gestion d’actifs hôteliers, depuis le développement et la mise en œuvre de nouveaux projets, jusqu’à la gestion opérationnelle et la commercialisation des hôtels. French Hospitality vous accompagne dans vos projets hôteliers ainsi que dans la gestion de vos actifs afin de garantir et optimiser leur rentabilité.

Vélizy Villacoublay

Pre-opening, opening and running, as operation manager.BEST WESTERN PLUS Paris Vélizy : 161 rooms 10 seminar rooms one restaurant and a bar 30 employeesEveryday is a new challenge. Helping the operation, the commercial team, guaranty guest satisfaction as well as coordinating the accounting, the human resources and the turn over of the hotel.

Paris Area, France

Consultant internship: market feasibility report for diverse African countries, financial model on Excel, business plans, asset management, management contract negotiation and finance raising for hotels and resorts.

Responsible for the food and wine service.Implemented the wine list (calculated item selling prices, negotiated prices with suppliers, cellar organisation).Responsible for cash receipts & cash handling

Restaurant "Vue De Monde", (40 covers), Melbourne CaptainHandled 15 covers service with a sommelier and a chef de rang.Restaurant "Church St Enoteca", (80 covers), MelbourneHead waiter

Overview of the food and beverage section of the hotelAssisted the Food and beverage manager in daily tasksImplemented HACCP sanitation standards and proceduresHandle the service in the four restaurants of the hotel.Planned and trained team members with selling techniques & French service

4 stars, 200 rooms; Responsible for guest relationsDealt with guests i.e. check ins/check outs, reservations, concierge servicesResponsible for all Tasks on the checklist incl. making adjustments, creating reports.Cross-trained in Housekeeping & Reservations

Certif Pm1, Product Managament, Niveau 1

Programme de formation ayant pour but de découvrir l’ensemble des phases de conception d’un Produit sur ces 5 phases : Discovery, Roadmap.

Executive Mba, Hospitality Administration/Management, Mba

Mba, Hospitality Management Mba (Imhi)

Activities and Societies: Vice President BDE IMHI, M. Bob Kastner teacher assistant (Financial accounting)Concentration: General manager.

Bts, Management In The Hospitality Industry

Activities and Societies: Course dispensed over three years: french Accounting, french culinary art, marketing, economy, french laws.