Agnes Lima Email & Phone Number

Rio De Janeiro, Rj, Br

Rio De Janeiro, Rj, Br

Brazil

From the moment I opened my first business until today, I have accumulated extensive experience in consulting and training within the gastronomy and specialty coffee sector. I have co laborated with various establishments in the South Zone of Rio de Janeiro, including CoLAB, Café 18 do Forte, Comuna Botafogo, Comuna Lapa, Café Secreto, Floridas, Caruá, and Kraft Café. Throughout these partnerships, I achieved significant results in barista training, efficient operations implementation, and team development, always striving to enhance service quality and business profitability.

Global Company

Senior Sales and Customer Support Manager, Lead at the SaaS Sales Team.Lead generation, Deals Conversion.Provided guidance and training to drive growth for small and mediumsized businesses through the American Small Business Growth Program, serving clients in the United States or residents of the country. Supervised Methodology and Training: responsible for implementing the SaaS (SLAP) methodology and training for the Small and Medium Business Growth Program. Monitored success metrics diligently. Renewals and Cancelations: Closely tracked client retention and managed cancellations. Facilitator in training sessions related to behavior change science. Specific Guidance and Coaching for Smal and Medium Businesses: Conducted targeted orientation and coaching sessions specifically designed for small and medium-sized enterprises. Mentoring more than 150 business owners.

Botafogo - Rio De Janeiro - Rj- Brasil

Breakfast and brunch delivery service during the pandemics isolation. Became a emotional business to clientes due to social distancing. Operation ended due to end of quarantine.

Grave

Local coffeeshop & organic foods and beverages at Botafogo neighborhood.

Niterói, Rio De Janeiro, Brasil

Design, creation and management of Blueberry Pie Coffe & Co.Cafeteria with space dedicated to coworking activity in Itaipu, in the Oceanic Region of the city of Niterói - RJ.Espresso coffee, delicacies made with care, artisan breads and a comfortable space to enjoy breakfast or an afternoon snack.For those who like the cafeteria atmosphere to work or to meet with friends.

Rio De Janeiro Area, Brazil

Start-up focused on developing the taxi transport market by creating e-vouchers (electronic vouchers) for B2B use.Incubated by Visagio Consultoria and invested by Arpex Capital.Performed activities:Development of payment operation logicBusiness Development - Finance, TaxBanking and NegotiationFloat ManagementAccounts Payable ManagementAccounts Receivable ManagementDevelopment and analysis of indicators

Glória, Rio De Janeiro, Brazil

Norwegian State Oil and Gas CompanyProcurement Department (Purchasing)Performed activities:Supplier Qualification for Business SupportOperational performance in purchasing processesCompetition for contracts for goods and services - extensions, renewals, amendments, negotiations and cancellations.Responsible for the production of reports, analysis of performance indexes and customer service - Supply Chain Management DepartmentResponsible for the relationship with internal customer areasNegotiation with Suppliers

Naval and Offshore Electronic EquipmentSales and ServicesfurunoICOMMcMurdoResponsible for coordinating services, internal logistics of materials and personnel.Also acting in the relationship with international manufacturers to support their customers in Brazil.