In my recent role as Senior Sales and Client Support Manager at Silver Lining Ltd., I led a SaaS sales team, implemented training programs, and provided targeted coaching for small and medium-sized businesses. My efforts resulted in significant growth and high client satisfaction. Additionally, my background in behavioral change science and the music business industry has equipped me with unique insights and skills that I believe would be valuable to your organization.As the founder and owner of Breakfast Club ME, I have extensive experience in the food and beverage sector, particularly in consulting and training within the specialty coffee industry. My work with various establishments in Rio de Janeiro has honed my abilities in operations implementation, team development, and service quality enhancement.I am particularly passionate about the offshore naval industry and have actively pursued opportunities to expand my knowledge and expertise in this field. My experience in business development has involved identifying new market opportunities, forging strategic partnerships, and driving growth initiatives. I am adept at navigating the complexities of the offshore sector and am committed to promoting sustainable and innovative solutions.At Small Biz Silver Lining, my focus has been on empowering small to medium-sized businesses through meticulous application of our SaaS SLAP methodology. This role has honed my expertise in lead generation, deal conversion, and client retention, all underscored by financial literacy and an unwavering attention to detail. As the lead of sales and customer support, my contributions have been pivotal in navigating businesses towards measurable success.My journey has equally been about fostering transformation through behavioral change science, where I've acted as a facilitator in training sessions. The competencies gained from this experience, alongside contract development skills, have proven essential in providing specific guidance and coaching. With fluency in English, French, and Portuguese, I also leverage my linguistic skills to serve a diverse clientele, ensuring their unique business aspirations are met with tailored strategies and unwavering support.