 Ensured timely creation of new vendors, considering legal requirements across APAC,EMEA, LATAM, and USAC countries in SAP and LATAM Maintenance System. Managed tax IDs, vendor name, or address changes across SAP, AS400, and BPCS. Implemented annual vendor reviews to prevent duplication or obsolescence, reducing datamaintenance costs. Managed blocking/unblocking vendors for global company codes in SAP. Ensured proper updates of banking information, payment methods, or payment terms. Managed exceptions for di􀆯erent processes and countries. Collaborated with category owners, procurement leaders, and internal 3M teams toenhance procurement flow and processes.

 Supported on-site requesters with the creation of shopping carts in SAP. Managed shopping cart discrepancies to ensure smooth procurement and productionoperations. Conducted quarterly training sessions for on-site and new requesters on SAP functionalitiesand procedure enhancements. Resolved purchase order receipt issues for on-site requesters/planners.

 Managed timely weekly payment runs to 3M vendors. Ensured payments were made for the correct amounts and currencies. Resolved payment issues. Collaborated with vendors, 3M internal teams, and payment platforms for payment-relatedissue resolution.

 Managed and approved bank account changes for vendors in the USA and Canada in SAPand PeopleSoft. Ensured payment runs were made using the correct 3M accounts and currencies. Acted as a liaison between vendors, 3M internal teams, and payment platforms for bankaccount-related issue resolution.

 Reconciled over 1,000 invoices monthly due to receipt or purchase order errors. Maintained and provided detailed updates on payments, invoice statements, checks, ACHtransfers, and refunds. Collaborated with vendors and internal departments to resolve discrepancies and ensuretimely payments. Implemented process improvements to reduce invoice processing times.

 Provided tech support for Internet, O􀆯ice, Outlook, SAP, and VPN issues. Managed 5 out of 10 company accounts. Member of the Emergency Response Team (ERT). Floor support agent due to extensive process knowledge and people skills. Responsible for generating process upgrades/enhancements based on company needs.

 Managed billing and collections for SPRINT in the USA, Mexico, and Puerto Rico.

 Provided on-call support to agents. Managed queues and inboxes for both customer service and tech support departments. O􀆯ered technical support for Internet, O􀆯ice, Outlook, and AutoCAD. Member of the Emergency Response Team (ERT).