Alejandro Gottberg Mba, Mhrm Email and Phone Number
eCommerce, Operations, Logistics, Supply Chain, MIS/IT HelpDesk Manager, Director Customer Success, Software Devl. at
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SubBase
Alejandro Gottberg Mba, Mhrm's Location
Miami, Florida, United States, United States
Alejandro Gottberg Mba, Mhrm's Contact Details
Alejandro Gottberg Mba, Mhrm work email
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Alejandro Gottberg Mba, Mhrm personal email
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About Alejandro Gottberg Mba, Mhrm
Accomplished Senior Program Manager with 15+ years of experience in project and program management, operations leadership, people management, sales, and procurement. Offering an array of skills in vendor contracts, work product delivery, developing planning and tracking systems, accurate reporting and projections, project start-up/close-out, stakeholder engagement, and team leadership. Effective in meeting obligations while balancing logistical, operational, and customer demands. Proven success managing competing priorities and deadlines in high-pressure environments. Bilingual and Fluent in English and Spanish.AREAS OF EXPERTISEEnterprise Resource Planning | Cross-Functional Team Leadership | Project & Program Management | Process Improvement Cost Reduction | Training & Development | Change Management | Warehouse Operations Management | Inventory Planning Performance Management | Sales Support | Strategic Planning | New Product Introduction | Vendor Management Supply Chain & Logistics | Purchasing & Procurement | ERP System | WMS High Jump System | Microsoft Office Applications.
Alejandro Gottberg Mba, Mhrm's Current Company Details
Subbase
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eCommerce, Operations, Logistics, Supply Chain, MIS/IT HelpDesk Manager, Director Customer Success, Software Devl.
Alejandro Gottberg Mba, Mhrm Work Experience Details
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Manager, Customer SuccessSubbase Jun 2022 - PresentFort Lauderdale, Florida, United StatesSubBase.io
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Manager Ecommerce OperationThe Usa Bouquet Company Jan 2021 - May 2022Doral, Florida, United StatesManage a team of 3-5 people focused on Operational Improvement Processes across USA Fulfillment Centers. Cross-team collaboration across the Supply Chain, eCommerce, Production, Manufacturing, Accounting, Procurement, Quality, and Sourcing business units to improve: operation, forecast, KPIs, Operational Cost to ensure correct perishable products rotation (FIFO/FEFO), and consumption. Work with Non-Perishable Inventory requisition, establishing min/max inventory re-stock to avoid waste. Follow up with ELT-Team on weekly team meetings on production and manufacturing for any vendors New implementations, NPS and R&Rs. -
Mis/It Helpdesk ManagerThe Walking Company Holdings, Inc Jul 2020 - Jan 2021Lincoln County, North Carolina, United StatesManaged day-to-day IT-HelpDesk department to ensure delivery of quality technical support to customers, corporate employees, manufacturing and Ecomm, supply chain operation, and retail stores. Working with Human Resources with onboarding, system security, training, and employees termination processes. Managed and maintaining IT equipment inventory and supplies levels according to business needs while keeping the department on budget. Review vendor's contracts, cost, terms, follow-up on renewals. -
Hpe Alliance ManagerWestham Trade Co. Feb 2020 - Jun 2020Miami, Florida, United StatesManaged the day-to-day Operation making sure every area and department such as Purchasing, Receiving, Marketing, etc. are aligned with company daily needs and demand and process are follow. Also manage day-to-day relation with Hewlett Packard Enterprise (HPE) to make we are in compliance with HPE and our Finance departments. Also follow up into the different BUM at HPE to make sure we are aligned and reaching our weekly/monthly sales projection, Follow on Quarterly Quota, and Marketing Funds (MDF) activities.Key Achievements:• Follow up with Sales Force on current and new projects so Quarterly Quota $5million.• Follow up with our main and main Internet Services Provides (ISP), to make sure we align efforts, straighten relation and bring new sales opportunities.• Follow up with Marketing Team to make sure we are on track with KPIs and MDF Funds and activities are schedule and completed accordingly.• Make sure Hewlett Packard Enterprise (HPE) received weekly sales data and maintain Forecast/Tracking Quota reports up to date. -
Program Manager, Enterprise Resource Planning (Erp) Operation SystemPlated Nov 2017 - Feb 2020Miami/Fort Lauderdale AreaManaged a cross-functional team of 5 and collaborated with a 10-25 technicians for daily technical support. Trained new and existing staff, vendors, and supplier partners on complex problem solving for operational-logged issues in the JIRA Support Desk. Oversaw functional application testing (FAT), storage layout design, and user acceptance testing for new ERP software releases. Key Achievements: • Increased operational efficiency, ensured SOX compliance, improved new product introduction (NPI), and inventory control; served as a liaison and trusted advisor on ERP WMS deployment in in-house/remote USA Distribution Centers and HQ. • Supported ERP systems for two new Fulfillment Centers in 1 year; created multiple system enhancements across the network, created standard operating procedures (SOPs) for logistics and supply chain, and provided in-house support during deployment. Achieved the lowest in the inventory scrap cost to the lowest levels in company history. • Implemented a complete cycle count process to ensure product assurance, FEFO/FIFO rotation, and shelf life to reduce costs. • Successfully evaluated and established priorities for the ERP Infor development by analyzing receiving, food safety/quality, manufacturing, production, inventory management/cycle counts, and logistics management. • Developed technical documentation and SOPs based on system developments and updates; coordinated training sessions based on varying system process/development. • Collaborated with multiple corporate departments in Sourcing, Procurement, FSQA, Sourcing, Procurement, and IT to ensure seamless database/data entry of new NPI and to achieve SOX compliance. -
Co-Founder / CooHome Interiors Lv, Llc Oct 2017 - Oct 2019Las Vegas, Nevada AreaServed as sales advisor for designer quotes and primary contact for all customer relations and vendor management. Analyzed costs and secured the best option without compromising product integrity/quality. Managed projects, supply chain and logistics, pricing, supplier relationships, and merchandising for Italy and US Custom release.
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Operation Manager, Fulfillment CenterProflowers / Providecommerce / Ftd Companies Nov 2015 - Nov 2017Miami/Fort Lauderdale AreaManaged a team of 35-250 employees during off/peak seasons. Coordinated weekly team meetings for production and manufacturing departments to align with customer order increases/decreases. Key Achievements: • Successfully drove manufacturing, production, and logistics operations for 2.5K customer orders during off-peak season and 165K+ customer orders during peak season in a week; aligned activities with local carriers including FedEx, UPS, and trucking companies to meet customer order demand. • Partnered with Food Safety and Quality Assurance Department to ensure that customers receive the best quality product and the Human Resources Department to maintain a high-morale, well-trained, harassment-free, and safe workforce. • Negotiated staff agency rates during off and peak seasons to meet company standards. -
Program Manager, Warehouse Management System (Wms) Operation SystemProflowers / Providecommerce / Ftd Companies Aug 2015 - Nov 2017Miami/Fort Lauderdale AreaLed processes, enhancements, system integration, and deployments for the WMS High Jump Operation System in distribution center operations. Managed system process, maintenance, training, and vendor setup/onboarding. Key Achievements: • Successfully drove inventory control initiatives including cycle counting schedules, inventory adjustments, product reorders, and product expiration reporting to track quality and inventory rotations (FIFO/FEFO); maintained lot integrity and lot history. • Collaborated with the FSQA to execute and document quality-driven product inspections, rejection coding, area quarantines, and RTV process; worked with the Finance Department to ensure system/user access is commensurate with SOX standards. • Developed fulfillment center storage location layout/logic; partnered with a team of 10-25 System Technicians to ensure seamless execution and support of system processes and operations across distribution centers. • Spearheaded WMS system functionality and application testing for system releases on Dev environment; proactively tested the system prior to implementation to new/existent facilities and fulfillment partners.
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Sr Operation TechnicianProflowers / Providecommerce / Ftd Companies Aug 2008 - Aug 2015Miami/Fort Lauderdale AreaOversaw production/IT equipment maintenance efforts involving conveyor lines, compressors, racking systems, radio frequency identification (RFID) handle scanners, workstations, printers, and EOL/FOL Intermec Integrated Computers/Scanners. Coordinated with multiple, cross-functional teams including IT Engineering, Procurement, Quality during the distribution center’s startup. Key Achievements: • Promoted in 2012 from Operation Technician to Senior Operation Technician for outstanding performance. • Recognized as the WMS primary point of contact for East Coast Distribution Centers; proactively supported (via installation, operation, and hardware maintenance) and resolved network operations and WMS system issues.• Collaborated with Network Operations Managers to ensure compliance with Ops metrics and track Quality R&R, Fulfillment R&R, MPO labor cost per box, quality/lot integrity, non-fulfilled/shipped orders, inventory cycle count on the Data Dashboard.
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Associate ManagerProflowers / Providecommerce / Ftd Companies Aug 2005 - Dec 2008Miami/Fort Lauderdale AreaManaged B2B purchase orders, revenue, merchandising, and special customer orders. Coordinated FIFO/FEFO inventory control, logistics and supply chain, and accounting.
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Import Account Officer & Customer ServiceTrans World Forwarding Aug 2002 - Jul 2005Miami/Fort Lauderdale AreaServed as a liaison managing customer inventory logistics through FIFO/FEFO and product redistribution within US and international carriers. Managed a team of 6 employees and optimized import documentation processes for clearance. -
Distribution & Acquisitions OfficerSky Quest International Jan 2001 - Jul 2002Miami/Fort Lauderdale AreaPartnered with film producers on reproductions, marketing materials, and redistribution for demo deliveries of a variety of films and television work product for Central and South America territory. Managed contract/demo expiration, material return, storage, and import/export documentation.
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Owner / CooPoint To Point Cellular Jun 1999 - Jan 2001VenezuelaPoint to Point Cellular, Venezuela (2 years): Oversaw procurement, payroll/talent, Movilnet service, B2C/B2B sales, and inventory control. Led sales forecasting, budgeting, marketing, events, promotions, training, and phone service and repairs.
Alejandro Gottberg Mba, Mhrm Skills
Inventory Management
Customer Service
Supply Chain
Planning
Problem Solving
Project Planning
Operations Management
Sales
Team Leadership
Sales Management
Process Improvement
Logistics
Procurement
Vendor Management
Team Building
Warehouse Management
Management
Cross Functional Team Leadership
Marketing Strategy
Business Process Improvement
Logistics Management
Strategic Planning
Supply Chain Management
Warehouse Management Systems
Alejandro Gottberg Mba, Mhrm Education Details
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Business Administration And Management, General -
Business Administration, Management And Operations
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Business Administration And Management, General
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Feminn Toro UniversityBusiness Administration
Frequently Asked Questions about Alejandro Gottberg Mba, Mhrm
What company does Alejandro Gottberg Mba, Mhrm work for?
Alejandro Gottberg Mba, Mhrm works for Subbase
What is Alejandro Gottberg Mba, Mhrm's role at the current company?
Alejandro Gottberg Mba, Mhrm's current role is eCommerce, Operations, Logistics, Supply Chain, MIS/IT HelpDesk Manager, Director Customer Success, Software Devl..
What is Alejandro Gottberg Mba, Mhrm's email address?
Alejandro Gottberg Mba, Mhrm's email address is a_****@****msn.com
What schools did Alejandro Gottberg Mba, Mhrm attend?
Alejandro Gottberg Mba, Mhrm attended Millennia Atlantic University, Millennia Atlantic University, Millennia Atlantic University, Feminn Toro University.
What are some of Alejandro Gottberg Mba, Mhrm's interests?
Alejandro Gottberg Mba, Mhrm has interest in Running, Kayaking, Bicycling.
What skills is Alejandro Gottberg Mba, Mhrm known for?
Alejandro Gottberg Mba, Mhrm has skills like Inventory Management, Customer Service, Supply Chain, Planning, Problem Solving, Project Planning, Operations Management, Sales, Team Leadership, Sales Management, Process Improvement, Logistics.
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