● Rapidly developed a master document with patient flow guidelines and process maps in close consultation with clinical leadership in response to the COVID-19 pandemic. Identified and helped coordinate the opening of surge spaces in the hospital in accordance with the capacity plan.● Identified the inputs and methodically analyzed inpatient data to build a daily COVID forecasting tool to predict inpatient admissions up to 30 days in the future with 95% accuracy. This subsequently evolved to a dynamic scenario planning/forecasting tool that considered historical data of many different inpatient areas to create different scenarios for capacity planning in wave 2 with a variety of adjustable input variables.● Architected the underlying reporting infrastructure of Osler's annual Strategic GO Plan to keep leadership apprised of progress and barriers of strategic initiatives, including the definition of process metrics and aggregated project health indicators, reporting accountabilities, and the development of a master Strategic Plan Reporting dashboard.● Co-authored written components and developed appendices for the successful Full Application for the Brampton-Etobicoke Ontario Health Team. Engaged with leadership of external organizations to collate work plans for all working groups and facilitated the development of the Diabetes Care Pathway work plan.● Led the project team for the transformation Huddle Boards Refresh project to digitize and standardize huddles and huddle boards across all areas of the hospital.

• Spearheaded critical care project with directors, physicians and staff to improve patient access and flow during surge by developing an algorithm for prioritizing ICU patients and updating relevant corporate policies• Analyzed data, mapped processes and engaged interdisciplinary stakeholders in multiple Choosing Wisely projects to understand the current states, define future state recommendations, and evaluate the implementation of interventions• Facilitate development of Clinical Priorities Plan across clinical services and work alongside Senior Leadership Team to create Osler’s 2019-2024 Corporate Strategic Plan• Supported the evolution of the 2019-2014 Strategic Plan through facilitating sessions with the Senior Leadership Team, translating and aligning content, and conceptualizing the cascade of strategy into operational groundwork

• Exceeded sales quota weekly by 30%-50%; acquired 115 customers for the client in 4 months, earning the rank of second-highest performing representative in national campaign for Q2• Consulted with business owners and managers on appropriate solutions that suited customer needs and built strong relationships, resulting in 44% of accounts placing a second order with client within 6 weeks of acquisition

• Implement individualized programming for children and adults with Autism Spectrum Disorders (ASD) using Applied Behaviour Analysis (ABA) principles.• Strategically translate complex tasks into comprehensive instructions and enthusiastically empower clients to achieve desired outcomes in in-home and centre-based environments.• Balance multiple objectives in fast-paced settings while anticipating client behaviour, ensuring safety, and calmly responding to unpredictable situations.• Meticulously monitor and evaluate behavioural data to analyze program progress and direct future interventions.

• Successfully built, branded and marketed own business venture • Individually generated leads, consulted with clients and closed 90% of sales• Hired and tactfully led team of 6 employees, devising efficient approaches and delegating tasks on simultaneous jobsites to meet stringent deadlines, producing $40,000 of work in 3 months

• Marketed, cold-called, sourced leads and scheduled appointments with clients• Consulted prospective clients, negotiated contracts and closed sales• Hired and managed team of 4-8 employees to produce $65,000 of home-improvement contracts over 4 months