- Spearheaded real estate investment firm focused on acquiring and renovating distressed properties- Successfully executed property renovations, including structural repairs, interior design and landscaping- Achieved quantifiable results by increasing property value 40%

● Strategic Leadership & Integration- First IT leader - managed the Infrastructure, Helpdesk and Business Systems teams and owned all internalcontracts. Seven Systems Engineers and IT Engineers were on my team- Negotiated all new and renewal internal contracts, building a robust review process which saved the companytime and money- Successfully renegotiated our Okta, Salesforce, Code-42 and Google Workspace contracts during Covid-19,resulting in thousands of dollars in savings● Team Building- Managed a team of 8 technical members (People Manager, Systems Engineer & Bus. Systems Admin)●Technical: Compliance, Security, Innovation- Deployed Crowdstrike Endpoint Security and Code 42 for security back-up and protection- Implemented new data and security protocols within Google Workspace around email retention and limitingDrive sharing- Built new security procedures to ensure local and remote access were near impossible, resulting in zeronetwork penetration efforts- Owned and configured entire Atlassian suite including, Jira, Confluence and Service Desk● Process Improvement & Standardization- Implemented Okta SAML & SCIM with all internal applications, preventing usage of local passwords andpersonal accounts, which mitigated risk of unwarranted account access- Transitioned all app integration workflows from Zapier to Workato, resulting in improved data flow andoptimization across the Sales org- Implemented Lever and Lattice to improve recruitment and employee satisfaction, providing more data pointsand seamless workflows to our HR org- New application requests were evaluated by my team to ensure cohesiveness across the organization- Deployed DocuSign for seamless contract completion, resulting in a quicker close of sale for the Sales org

● Strategic Leadership & Integration- Spearheaded IT integration during Hortonworks acquisition, successfully merging 20+ applications in 3months- Led global Zoom Room installation across 15+ offices, managing a $3+ million project- Orchestrated company-wide rollout of critical systems including AirWatch MDM, Jamf MDM, and GoogleCFM- IT operations leader during pre and post-IPO● Team Building & Global Expansion- Grew and managed a global IT team from 7 to 15 engineers across Singapore, Hungary, India, and otherlocations- Established IT presence in new international offices, collaborating with local vendors to ensure seamlessoperations● Process Improvement & Standardization- Implemented and standardized crucial IT processes, including new hire onboarding, termination procedures,and knowledge management- Improved data recovery processes in Google Workspace, achieving 0% data loss- Integrated applications into Okta, enhancing access security and management● Compliance & Security Leadership- Served as IT Operations POC for SOC-2 and ISO-27001 certifications- Implemented MDM solutions for enhanced device security and management● Technical Expertise & Innovation- Acted as business owner and SME for IT Operations tech stack, overseeing associated processes, programs,and policies- Led user adoption initiatives, developing and delivering training content for new technologies● Project Management- Led IT PMO during critical acquisition phase- Managed multiple concurrent, high-impact projects including global video conferencing solutions and MDMimplementations● Recognition- Received company award for successful post-acquisition IT integration