Ann G. Sparx Email & Phone Number

London, United Kingdom

• Design and delivery of e-learning programmes• Instructional Design, content writing and editing• UX and UI design and audit• Project Management and Team Management

• Talent Acquisition• Learning and Development / Professional Development• Organisational Development & Change Management• Leadership Development• Executive Coaching• Career Coaching

[gap year]Coordinated operations for a London-based logistics company with main distribution centres in Poland and Ukraine.

Experience and expertise providing L&D and Talent Acquisition services to regional, national and global corporate clients in the following sectors: IT, engineering, architecture and construction, fashion, publishing, media, telecommunications, medicine, finance, insurance, accounting, legal, military, manufacturing, sales, customer service, transport and logistics, hospitality services and public services. Specialities:• Professional Development / L&D and Talent Acquisition Consulting – audited and put on track start-ups, small and mid-sized companies, and helped large international organizations to significantly improve employee and customer User Experience and retention by designing relevant and engaging training programmes. • Training and Professional Development – design and delivery of learning programmes.• L&D Audit – assessed quality and relevance of learning and development programmes, evaluated learners' progress, interpreted gathered data, identified areas for improvement and suggested solutions.• Talent Acquisition – co-designed recruitment strategies, designed and conducted assessments. Also: interviewing, sourcing for talent, HiPo, executive search.

[maternity cover/contract]Leadership and management of the Language Centre: 200+ students/clients, 16 teachers (Polish, British, American and Australian) and 4 admin staff, 2 sites. Responsible for all aspects of training delivery – from recruiting trainers through to curriculum design and assessments. Managed all stakeholder relationships.

Built from scratch a team of international trainers, managed full cycle of recruiting, managed full cycle of learning and development programmes for our employees and training delivery to our clients. Developed and managed all stakeholder relationships. • Reviewed and implemented learning standards company-wide in terms of professional training delivery to our clients as well as employee professional development for the dynamically growing and changing company.• Analysed and assessed needs and requirements to provide effective L&D solutions. Designed training materials, diagnostic tests, assessment tests, feedback and satisfaction surveys, and interpreted results.• Pro-actively identified areas for improvement and resource redeployment opportunities, provided thought leadership and advised on strategy and organisational development.• Organised and coordinated 50+ multi-national trainers scattered all over southern Poland and teaching 800+ students with different learning needs and goals, across industries such as IT, engineering, manufacturing, construction, automotive, logistics, sales, finance, legal, customer service, publishing, hotels & catering.

Worked for a number of schools and training centres as an English teacher and ESL/EFL trainer. Taught primary and secondary school students, including SEN children; general and business English courses; exam preparation courses; military English courses.

Worked and co-worked on commercial and residential architectural projects.