Abenezer Tessema Email & Phone Number

Canada

Canada

Winnipeg, Manitoba

Winnipeg, Manitoba, Canada

⫸ Preparing Online Orders: As a Walmart OGP employee, I'm responsible for meticulously selecting and packing items that customers have ordered online. This involves gathering a wide range of products, from fresh groceries to household essentials, and ensuring they are organized and ready for customer pickup.⫸ Assisting Customers: My role involves directly engaging with customers when they arrive to pick up their orders. I'll load the items into their vehicles, provide any necessary assistance, and offer a friendly and helpful presence as the face of the OGP service.⫸ Ensuring Order Accuracy and Quality: Accuracy is paramount in OGP. I need to make certain that each order contains the correct items, paying attention to any special customer preferences or product substitutions. Additionally, maintaining the quality of products, especially perishables, is essential to customer satisfaction.⫸ Safety and hygiene are crucial aspects of my job. This includes ensuring the safe handling of food products, maintaining a clean and organized work area, and following established safety guidelines to protect both customers and employees.⫸ Effective Communication: Effective communication is vital in OGP. I will interact with customers to address questions or concerns, work closely with my team to coordinate order fulfillment, and keep open lines of communication with management to ensure the smooth operation of the service. Good communication contributes to a positive customer experience and an efficient workflow.⫸ Flexibility: In the event that the customer is unable to arrive to pick up their order on the allotted time or even on the same day, I would communicate with them on how best to handle their situation. Whether they want to come back another time/day or issue a full refund.⫸ Effective Planning: In a retail store as big as Walmart, we're bound to have rush hours, and planning effectively is crucial to maintaining customer satisfaction.

Winnipeg, Manitoba, Canada

Winnipeg, Mb

This position reported directly to the CEO* Spearheaded the development of responsive webpages using JavaScript and Bootstrap HTML & CSS for enhancing user experience.* Redesigned database UI using various elements and components to optimize user interface and interaction.* Streamlined UI/UX design and strategies for web page templating* Collaborated with the development team to ensure a flexible and fluid workflow.

San Francisco Bay Area

Honours, Applied Computer Science

Activities and Societies: A member of the UWACSSA 2023 Hackthon Runner-up

High School Diploma, Computer Science

Activities and Societies: Football Team, Student Council 2018-19 (Grade Rep., Historian, Vice-President), Student Council 2021-22.