Chioma Agu Email & Phone Number

Lagos State, Nigeria

1. Create and maintain all product documentation such as product requirements, specifications, acceptance criteria, Jira tickets documentation and release notes ensuring alignment and clear communication of product features 2. Lead all Agile ceremonies such as Daily standup’s, sprint planning and retrospectives to increase design and engineering velocity while ensuring smooth execution of project workflows 3. Led the implementation of key features such as Public Cliq (group savings) and bill payments (airtime, electricity, and cable TV), resulting in a 20% increase in user retention and a 15% increase in transaction volume within the first two months.Responsible for managing and communicating product development and updates to senior stakeholders through demo’s and presentations.4. Created and maintained comprehensive product documentation including requirements, specifications, acceptance criteria, Jira tickets, and release notes.5. Managed a backend migration project from PHP to Java, ensuring seamless transitions and efficient progress tracking.Coordinated and collaborated with cross-functional teams (marketing, design, finance, QA) to ensure timely delivery of features aligned with market needs.

- Developed and documented a product strategy proposal for the product 'Kuda Bank Debit Card for teens' - Documented user stories, acceptance criteria and product requirements to optimize customer journeys.- Developed user Interviews into relevant user stories to make data-driven decisions and delivered value for the customer.- Designed product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI- Executed UX Research, prioritised features based on customer needs to drive for the solution- Spearheaded product lifecycle, assessed current competitor offerings, sought opportunities for differentiation and analyzed product requirements. - Conceptualised a prototype strategy, developed wireframes, designed UI/UX and conducted three categories of surveys through thorough market research.- Collaborated with other cohort members on problem solving sessions.

Lagos, Nigeria

1. Implemented service booking and payment automation that increased client confidence and booking rates by 45%2. Achieved a 60% increase in monthly income through creation and execution of collaborative marketing strategies.3. Managed a team of makeup artists providing outstanding makeup and beauty services to over 300 clients and businesses in 15 states in Nigeria4. Managed all aspects of the business, including marketing, finances, and operations5. Developed strong communication, customer service, and project management skills.6. Developed expertise in; Corporate strategy and business planning; Business Development and marketing and Business collaboration with other beauty businesses for synergistic benefits