✔️ Spearheaded strategic social media and public relations initiatives on Instagram and LinkedIn, resulting in a 40% increase in online engagement and significantly expanding the public awareness on various projects.✔️ Supporting effective sales strategies that contributed to a 35% revenue increase after the first two years.✔️ Assisting in the organization of events like "Encantos de Hispanidad" starring top violinist Eddy Marcano in 2023, including logistics, promotion, and visual design.

✔ Providing career services including resume writing, LinkedIn profile optimization, interview preparation, and career coaching sessions to clients globally.✔ Assisting job seekers across the United States and internationally in the optimization of their personal brands through strategic ATS keywords, updated social media trends, and networking strategies.✔ Utilizing ZOHO Recruit to provide recruitment for marketing, technical, and project management positions.✔Gained sales throughout the first 2 years to 50+ clients through focused social media strategies and referral programs.✔Guided students towards the importance of LinkedIn profiles and resume writing at Dominican Republic's technological institute INTEC.✔ Launched business-to-business services aimed at improving companies' branding strategies through human resources, such as outplacement services, talent sourcing, and LinkedIn seminars.

✔ Served the leading technical networking client Andela in the in their 2022 project regarding talentattraction among data scientists and engineers.✔ Utilized LinkedIn Recruiter for sourcing and communicating with candidates through focused research.✔ Maintained a competitive response rate among candidates for the initial steps of the recruitment process.

✔ Performed the first tuition payment season auditing project in 2019 for verifying financial movements and optimizing operational processes with Microsoft Dynamics GP. ✔ Audited the credit card transactions between 2016-2019 fiscal year periods for verifying compliance within commissions.✔ Selected for the integration team of the launch of WhatsApp for Business in order to improve communications within parents' requests and financial inquiries.✔ Enhanced the training material of using Microsoft Dynamics GP and Shopify for financial operations of the business office.✔ Implemented the department's first ticketing system with Pipefy for maximizing efficiency in requests.

✔ Assisted clients to effectively integrate ClickSafety’s e-learning system in their enterprise software with the most recently updated regulations of The Occupational Safety and Health Administration (OSHA) and technology.✔ Maintained successful business relationships with key educational and construction organizations in the aim for a safe and healthful environment for their employees.✔ Served regularly as a translator for Spanish speaking customers.

✔ Selected to represent PwC on the Colombian-Venezuelan Economic Chamber Committee of Social Integration; shared information with corporations and nonprofits pertaining to PwC’s research in connection with Global Reporting Initiative Standards on CSR and Sustainability. ✔ Conducted extensive outreach to companies throughout the country to successfully increase participation in the fifth Annual Survey of Corporate Social Responsibility (CSR). ✔ Analyzed 2010-2016 survey results and CSR trends for Venezuela against the rest of the Latin American countries; created a detailed report for use with PwC clients as well as prospective clients.

✔ Created the company profiles of all incoming operators with their key finance information for regular meetings and the Annual International Telecom Week (ITW).✔ Translated English texts for the finance and operations departments and constantly revising the corporate presentation for English-speaking clients.✔ Daily registration and verification of all incoming and outgoing invoices through Profit Administration.✔ Updated the daily collections report and weekly income forecast for the general cash flows of clients and suppliers.✔ Formed new strategies of financial communications and collection methods for the clients and providers.

✔ Assisted the manager of the enterprise shared services group in its current death claims project.✔ Obtained information through external sources such as Accurint and FastData for insured and beneficiaries’ data.✔ Used the in-house workstation to retrieve the updates of each death claims status.

✔ Assisted the Vice President of Member Engagement with the weekly reviews of the department’s performance.✔ Managed the preparation and organization of the annual seminar of The Securities Industry Institute (SII), a division of SIFMA.✔ Coordinated the state bar applications and faculty reviews of SIFMA’s Compliance and Legal Society Annual Conference of 2013.✔ Developed the database re-organization of membership groups and societies for the year of 2013.

✔ Assisted the marketing staff by enhancing communications and prioritizing jobs for the designers.✔ Conducted quality control checks of the marketing collateral.✔ Coordinated reviews of the projects through the compliance approval process.✔ Managed edits to forms and applications working with an internal client in the Pioneer Transfer Agency (PIMS).

✔ Participated in one week of on-site training to learn the company mission, in-house data systems, and phone service protocol.✔ Utilized the Massachusetts Auto Policy to explain coverages and answer callers' other claim-related questions.✔ Obtained information from callers' pertinent claims, noted files using Claims Workstation, and informed adjusters with the information if necessary.✔ Served regularly as translator for Spanish speaking customers.