My work a at Life Management LLC consists of implementing sound operational and financial reporting systems for the ownership. Background: Life Management grew from a small "mom's/pop's" shop, to a strong company that acquires value-add properties in SE Wisconsin. Their focus on door count left focus on other core areas untouched, and they managed to grow in size with the absence of strong systems in place.The assignment: Life Management was aware of my track record of "forcing… Show more My work a at Life Management LLC consists of implementing sound operational and financial reporting systems for the ownership. Background: Life Management grew from a small "mom's/pop's" shop, to a strong company that acquires value-add properties in SE Wisconsin. Their focus on door count left focus on other core areas untouched, and they managed to grow in size with the absence of strong systems in place.The assignment: Life Management was aware of my track record of "forcing properties to perform", and I was brought in with the intention to implement a solid set of policies and operational and financial procedures. Thus far, I have established leasing, operating, and financial reporting policies policies. I have also rebuilt their purchasing policies and procedures to reduce waste and overspend. In order for this to be possible, I rebuilt their GL mapping in Appfolio to gain the ability to see expenditures in the correct categories instead of in a few single GLs with the majority of the expenses to be "dumped" in them.Work in progress: As new systems are implemented, I have been training the ownership as well as the onsite team on best practices applicable to the new global systems. As new policies and procedures are implemented, the team receives a thorough view of how specific processes work to achieve operational and financial reporting excellence. Show less

Business Manager - Co-Owner • I drove the organization achieve budget and operational targets.• Built budgets, forecasts, and financial reports to meet targets.• Completed tax and regulatory filings required for business operations.Achievements:o Grew gross revenue by 35% YOY.o Hired and trained our new Director of Operations.o Sourced contracts with regional and local corporate, municipal, and park district entities.o Created and implemented new policies and… Show more Business Manager - Co-Owner • I drove the organization achieve budget and operational targets.• Built budgets, forecasts, and financial reports to meet targets.• Completed tax and regulatory filings required for business operations.Achievements:o Grew gross revenue by 35% YOY.o Hired and trained our new Director of Operations.o Sourced contracts with regional and local corporate, municipal, and park district entities.o Created and implemented new policies and procedures, which streamlined operational and financial efficiency. o Arranged debt for the acquisition of a new warehouse/headquarters. Show less

Property Manager - 275 Multifamily Units (Third Party Manager for Multifamily Syndicator)• Handled business finances by managing the operating budget, supervising accounts payable, monitoring delinquency, leasing, renewals, make readies, and maintenance programs.Achievements: o Recruited maintenance supervisor and maintenance technicians, as several maintenance positions were vacant at the beginning of my assignment.o Trained all technicians according to company policies and… Show more Property Manager - 275 Multifamily Units (Third Party Manager for Multifamily Syndicator)• Handled business finances by managing the operating budget, supervising accounts payable, monitoring delinquency, leasing, renewals, make readies, and maintenance programs.Achievements: o Recruited maintenance supervisor and maintenance technicians, as several maintenance positions were vacant at the beginning of my assignment.o Trained all technicians according to company policies and procedures in all their respective positions and responsibilities.o Established the scope of work that led to clearance of environmental and municipal code violations.o Sourced new roofing, mechanical, and painting vendors that provided more favorable pricing and terms to the company.o Brought the property to compliance with the LIHTC program by completing an audit of all outstanding files. Show less

Business Manager - 228 Multifamily Units (Third Party Manger for Multifamily Syndicator)• Managed the daily operations of a LIHTC/Market Rate asset.• Made decisions based on financial data, in close adherence to the operating budget.• Reported board-level financial, variance, and operational reports to Regional Business Manager, VP, and COO.Achievements: o Exceeded budgeted occupancy month-after-month, through efficient use of marketing channels and effective… Show more Business Manager - 228 Multifamily Units (Third Party Manger for Multifamily Syndicator)• Managed the daily operations of a LIHTC/Market Rate asset.• Made decisions based on financial data, in close adherence to the operating budget.• Reported board-level financial, variance, and operational reports to Regional Business Manager, VP, and COO.Achievements: o Exceeded budgeted occupancy month-after-month, through efficient use of marketing channels and effective training of the leasing team.o Achieved financial excellence each month, event through the uncertainty that the pandemic brought to the multifamily industry. This led to the property to be recognized as the best-performing asset in the portfolio.o Eliminated staff turnover through effective management, awards, and by giving due recognition to all employees. Show less

Property Manager - 325 Multifamily Units (Privately Owned)• Oversight of a portfolio of residential units. • Provided leadership and support to the office and maintenance teams, ensuring that leasing, renewals, resident retention, collections, maintenance, and rehab of new acquisitions tasks were completed methodically and in a timely fashion.Achievements: o Orchestrated the rehab of newly vacant and recently acquired product.o Created and implemented a solid management… Show more Property Manager - 325 Multifamily Units (Privately Owned)• Oversight of a portfolio of residential units. • Provided leadership and support to the office and maintenance teams, ensuring that leasing, renewals, resident retention, collections, maintenance, and rehab of new acquisitions tasks were completed methodically and in a timely fashion.Achievements: o Orchestrated the rehab of newly vacant and recently acquired product.o Created and implemented a solid management plan, which included new policies and procedures. This eliminated ambiguous guesswork that was formerly left to “best practices”.o Established financial metrics and KPIs to gauge performance.o Brought 100% of leases to market rate on my first year, after years of being well below market.o Attended eviction court proceedings on behalf of the ownership, eliminating the need for an attorney. Show less

Owner • Founded and operated a high-volume carwash and reconditioning business.Achievements:o Sourced business relationships with auto dealers, body shops, and auto auctions. o Liquidated with a profit after operating for two years.

Regional Property Manager – 1,100+ Multifamily Units, 350K sq ft Medical and Commercial Space (In Fiduciary, and Institutional, Agency, or Private Equity Owned)• Directed a portfolio of multifamily, medical, commercial, and church assets.• Responsible for reporting financial and operational performance to VP of Multifamily and COO.• Led a group of 32 associates, which consisted of on-site managers, leasing, and maintenance supervisors. Achievements: o Provided… Show more Regional Property Manager – 1,100+ Multifamily Units, 350K sq ft Medical and Commercial Space (In Fiduciary, and Institutional, Agency, or Private Equity Owned)• Directed a portfolio of multifamily, medical, commercial, and church assets.• Responsible for reporting financial and operational performance to VP of Multifamily and COO.• Led a group of 32 associates, which consisted of on-site managers, leasing, and maintenance supervisors. Achievements: o Provided on-site support to receivers who were based in various geographical areas. o Prepared receiver’s reports and attended court hearings on their behalf.o Summarized management agreements and created management plans for each property within my portfolio.o Hired three property managers and participated in the selection and recruitment of maintenance supervisors.o Stabilized all assets in receivership and made recommendations to receivers to ask for authorization to list for sale. As a result of effective management, 17 out of 20 properties were placed under management with us after being liquidated by our receivers.o Helped in the creation of written policies and procedures, which were later implemented portfolio wide.o Wrote the scope of work and directly oversaw capex work within assigned properties throughout IL, IA, and WI.o Conducted take-over procedures, including audits, and staffing for all new assignments within my region.o Procured Commercial Brokers to list medical and commercial space for lease and/or sale. All commercial space within my portfolio was leased up to 97%.o Successfully prepared operating budgets for all assigned assets under receivership, within 30 days of takeover, as ordered by the court, and then annually. Show less

Property Operations Manager - 405 Multifamily Units (Third Party Manger for Multifamily Syndicator)• Managed the operation of 20 buildings of blended occupancy (LIHTC and Project Based Section 8) • Facilitated financial review and audits to ensure compliance with hosing programs. Achievements:o Coordinated the sites in preparation of a REAC inspection, which passed with a score of 91%.o Prepared the portfolio for an MOR and passed satisfactorily.o Made… Show more Property Operations Manager - 405 Multifamily Units (Third Party Manger for Multifamily Syndicator)• Managed the operation of 20 buildings of blended occupancy (LIHTC and Project Based Section 8) • Facilitated financial review and audits to ensure compliance with hosing programs. Achievements:o Coordinated the sites in preparation of a REAC inspection, which passed with a score of 91%.o Prepared the portfolio for an MOR and passed satisfactorily.o Made recommendations to the leadership to implement a stronger preventative maintenance program, which I had built from experience in managing institutional assets. My program was approved after some revisions, and later incorporated portfolio wide. Show less

Board Trustee for the Waukegan Public Library

Property Manager - 527 Multifamily Units (In Fiduciary, and Institutional, Agency, or Private Equity Owned)• Managed the stabilization of underperforming assets.• Assisted in preparing the annual budget. • Managed a staff of 12 associates, including leasing, admin support, and highly skilled maintenance supervisors and technicians.Achievements: o Drove occupancy from 20% to 89% within six months by partnering with various social assistance agencies that supported the… Show more Property Manager - 527 Multifamily Units (In Fiduciary, and Institutional, Agency, or Private Equity Owned)• Managed the stabilization of underperforming assets.• Assisted in preparing the annual budget. • Managed a staff of 12 associates, including leasing, admin support, and highly skilled maintenance supervisors and technicians.Achievements: o Drove occupancy from 20% to 89% within six months by partnering with various social assistance agencies that supported the mission to end homelessness in Chicago.o Identified reports from the Department of Buildings, which contained over 800 code violations within all properties under receivership in portfolio, and sourced vendors in various trades to address all issues that required building permits. Additionally, I oversaw and recorded the correction of each code violation that had been completed in-house or by contractors, which eventually led to their clearance. Correction of violations included 12 porch replacements, six roof replacements, roof repairs to 11 buildings, reconstruction of burned sections in two buildings, boiler replacement in three buildings, rehabilitation of 350+ units which were made habitable, safe, and ready for occupancy. Additionally, masonry and steel fencing repairs were completed in eight buildings. Show less