• Developing and sourcing new assortment based on sales contribution and market trend.• Optimizing space of category and Merchandising plan to meet company objectives and strategy base on customer insight.• Create Merchandising Plan strategy to influence customer buying behavior.• Reviewing and analyzing each category performance which is related to space, assortment, and planogram.• Coordinate the conception, production, delivery, and installation of any kind merchandising asset/equipment, including asset from supplier.• Coordinate with merchandising and marketing regarding promotion plan at store.• Order new equipment for new store, refurbish and existing store.• Develop new store concept and refurbish store with excellence execution.• Specify Promotion area at store• Communicate all promotion to operation team (stores)• Ensure all promotion are implemented at store• Coordination and management process (both on and off site), timelines and budget related with new store openings, closings, relocations, renovations, and conversions.• Partnership with all parties involved in new store openings, closings, relocations, renovations, and conversions in Hero Banner.• Ensure overall execution of opening by managing NSO team & partnering with store management staffs and Head Office team.• Escalates issues/concerns in the moment that impact the process of timeline• Consistent follow up with head business to solicit post opening feedback & to ensure all issues are resolved.• Monitoring Weekly, monthly, and yearly sales and coordinate with merchandising and marketing to increasing sales at stores.

• Coordinate event program and promotional activities to support Giant Banner mission and strategy.• Assure that event presence supports the overall marketing strategy and goals• Identify opportunities, sponsorship and promotions for marketing.• Develop event strategies, reflective of sales and marketing goals.• Develop, manage and control event budget.• Ensure timely execution and production of key deliverables (including communications and support materials)• Work and coordination with event organizers, suppliers, and media partners to relevant events.

• Manage highest quality level of product, level of hygiene, level of customer care, and level of display based on company's standards for the achievement of sales and margin.• Responsible for the sales of the category under which the concerned departments, GP (Gross Profit) and the velocity of inventory availability.• Responsible for negotiations to obtain additional income for the company in the form of rebates from suppliers, additional funding support from suppliers systematically and effectively.• Establish good and professional business relationship with all existing business partner.• Responsible for the maintenance of product information on the system.• Responsible for developing category with potential to be profitable for the company.• Responsible in advertising and promotion planning from each category in each stores and business units.• Manage and maintain shrinkage (known and unknown). • Manage and responsible for the ordering and estimation stock (daily, weekly and monthly). • Manage and control stock days (include stock aging).• Work closely with marketing team, Distribution Center team, IT team and any other department for the achievement of company's objectives.

• Maintain effective relations among Hospital, client, agent and Third party administrator to ensure they aware of their right.• Explain to the client related with their policy if they want in hospitalization.• Complaint handling• Explain to the client if their claim is rejected.• To coordinate with the hospital admission for client registration• To verify the claim eligibility (Policy status, outstanding balance benefit, policy provision, etc)• Handling queries regarding of the guarantee and or other queries• To follow up with TPA and or Hospital if any delays of guarantee of payment process as well as documentation regarding of guarantee• To communicate with Prudential Head Office if any case of grey area happens• To coordinate with the Prudential if any investigation request from Prudential Head office occurs (reimburse case) and working together with TPA if needed.• To verify the claim expenses in discharge process• Reporting.

• Personal Assistant to the owner• Direct and coordinate an company financial or budget activities to fund operations, maximize investments or increase efficiency• Confer with board members, organization officials, or staff members to discuss issues, coordinate activities or resolve problems• Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement or policy change• Direct, plan or implement policies, objectives or activities of organization to ensure continuing operations to maximize returns on investments or to increase productivity• Prepare budget for approval, including those for funding or implements of programs• Direct or coordinate activities of business or departments concerned with production, pricing, sales or distribution of product• Review reports to recommend approval or to suggest change• Resolve customer complaints or answer customer questions regarding policies and procedure.• Supervise the work office, administrative to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems.• Provide employee with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes• Implements corporate or departmental policies, procedures and service standards in conjunctions with management• Discuss job performance problems with employees to identify causes and issues.• Train and instruct employee in job duties, work procedure and company policies and arrange for training to be provided• Evaluate employees job performance and conformance to regulations and recommend appropriate personal actions• Review records or reports pertaining to activities such as production, payroll, employee attandance or shipping to verify details, monitor work activities or evaluate performance• Help HR Department to interview the candidates for company employees.

1. To supervise daily operations of Serenity (Spa), Gym, Recreation and Penguin Kids Club.2. Practice supervising by walking around; to observe the cleanliness, tidiness of Lifestyle area and assuring guest experience is properly deliver.3. To keep the hygiene, cleanliness, maintenance and safety & security, coordinate with related department i.e Housekeeping, Engineering and Safety & Security department.4. Assure proper staffing for all Lifestyle department.5. Supervise Lifestyle associates; assure consistent implementation hotel policy and procedure.6. Scheduling and supervising training, development & daily performance of associates.7. Address associate concerns or questions promptly and appropriately.8. Conduct human resources of associates performance review, recognition and also disciplinary procedure.9. Conduct and attend regularly scheduled departmental meetings.10. To supervise responsibility for all billing procedures and the correct reconciliation of funds at the close of every shift.11. Oversee all accounting and cash handling transactions, assuring the authenticity, accuracy and efficiency.12. To supervise completion of tasks regarding all daily check list, and delegated tasks as necessary to staff to ensure completion in a timely manner.13. To ensure the completion on preparation of administration reports.14. To be knowledgeable of the system; Galaxy and POS.

Managing Customer satisfaction experience and , Responsible to KPI's Operation, Monitor and supervise company policies, regulation and SOP, Monitoring club cleanliness, facilities and infrastruction, Monitoring operation/club administration,