Abhishek Gupta Email & Phone Number

With over 20 years of executive leadership in cloud operations, strategy, and application delivery, I have a proven track record of driving large projects, improving service reliability, reducing costs, managing security risks, and building high-performing teams to deliver sustained business impact for high-growth organizations.As the Global Vice President of Application Operations at SAP SuccessFactors, I lead a multi-disciplinary, global team of over 200 professionals, strategically managing mission-critical systems that serve millions worldwide. My focus on operational excellence and innovation has been instrumental in achieving 99.98%+ service availability and elevating our customer Net Promoter Score (NPS) by 22 points.Core Leadership Dimensions:• Driving Large Projects, including Cloud Migrations & Global Expansions: Successfully migrated on-premise data centers to hyperscalers (Azure, GCP, AWS), ensuring smooth transitions of critical workloads. Leading the migration of 1,600+ customers from SAP ERP to SAP S/4HANA on private cloud, accelerating cloud adoption.• Improving Service Reliability to Enhance Customer Experience: Reduced system maintenance windows from 14 hours per week to just 1 hour per month, improving uptime and operational efficiency.• Driving Financial Efficacy by Reducing Costs: Spearheaded Total Cost of Ownership (TCO) initiatives, delivering €40 million in annual infrastructure savings.• Managing Security Risks and Ensuring Compliance: Revamped security vulnerability management processes, reducing vulnerabilities by over 90% and enhancing the organization’s security posture.• Building High-Performing Teams: Empowering diverse, global teams through strategic mentorship and a culture of continuous improvement, resulting in future-ready leaders and stronger talent pipelines.My leadership philosophy is anchored in strategic foresight, operational rigor, and customer-centricity. I thrive in environments that require balancing day-to-day operations with a long-term strategic vision. Whether leading complex transformations or expanding global capabilities, my focus remains on aligning business objectives with scalable, innovative solutions that drive lasting success.If you’re looking to collaborate on cloud strategy, leadership development, or operational transformation, I welcome the opportunity to connect and engage in meaningful conversations.