Agur Jõgi Email & Phone Number

New York, New York, Us

Boston, Ma, Us

Tallinn, Harjumaa, Ee

ITERA is leading MS Navision based service and training provider. Trusted implementation partner for small and mid size businesses.http://www.itera.ee/en/

Worldwide, Oo

Advancements of new technologies disrupt traditional business models and force businesses to innovate and transform rapidly. Corporations often fail in this process because of their inability to overcome the natural resistance to change and successfully cooperate with startups.Deloitte NEXT is the strategic innovation advisory platform of Deloitte Central Europe, helping clients become more innovative and responsive to change. At Deloitte NEXT, we measure our success by generating ideas, turning them into viable solutions, and implementing the solutions supported by the latest technology while leveraging the potential that we discover in aligning startups and corporations.Our specialized Deloitte NEXT team focuses on three key areas:• Innovation Strategy (the right focus)• Business Design (the right concepts)• Culture Development (the skillset to scale)

Tallinn, Harjumaa, Ee

askRobin is the largest fully digital credit marketplace in emerging markets, with a mission to fight financial exclusion by bringing access to formal credit for underserved consumers.askRobin offers machine-learning powered, 100% automated service in LatAm (currently 4 countries, over 3 mil users) region.I was leading Technology and Product teams.askRobin Technology stack is 100% cloud-based, and we build all our process with a 100% digital goal. On the product side are used several different SaaS solutions, developing only the core services. Technology stack is a set of independent services, communicating both internally and externally over the API layer. The company follows the Agile Scrum development process, and the team is working remotely from different places globally.

Tallinn, Ee

I joined in planning, leading and executing technology and product lifecycle process migration from mostly manual to digital.I started with rethinking current processes and KPI’s. That lead bank to migrating complex legacy systems setup to scalable and easy to manage services-based banking system. While the technology change was complex, the whole organisation was transformed from functional to product-led management. Our program was an evident success that got nominated by UK Banking Technology Awards 2017.In March 2014, the bank had:• a months-long waterfall style change management process lead by ‘all directors involved’ steering group• “supported” by multi-instances multi-technology core banking system (different solutions in different countries).By the end of 2016, the bank had:• single view on business performance data• agile product lifecycle process with 2-week iterations,• self-sufficient product teams,• first services of the new core banking system following micro-services architecture principles,• clean separation of data, functionality, and platform,• design holding a pivotal role in planning for change• International, a multi-location team of 50+ engineers, design and product specialist

Raybike is Estonian based start-up company producing new type kick scooters.Raybike team won Estonian business ideas competition "Ajujaht 2012".I was joining this team as a mentor and innovator. Now I'm also co-owner to company.

My goal in joining the company was to rebuild technology, customer support, and product management. MYJAR used to be a single product company in one market.My goal was to:• to plan and implement operations processes to support multi-language and multi-country business• to design and implement a new technology platform to support multi-country/language/time zones business• to plan and build a multi-language call centre• to plan, hire and create product and engineering team to move from one product to multi-product setupThe goal got completed in about 14 months period. I left when the Board decided to delay markets expansion. Main deliverables and initiatives planned or lead by me:• rebranding from Txtloan to MYJAR:• introducing a new product• migrating Call Center from HW based solution to Cloud service, introducing new IVR• moving and rebuilding office to meet PCI-compliance requirements• implementing a quarterly performance management process• double-digit number improvement in NPS• growing product engineering team 3x times• implementing Scrum product management process, supported by an agile and efficient toolset

Redmond, Wa, Us

Building up and leading Skype's Front End engineering teams:- Skype.com- Content ManagementSharing reasonable amount of time also for tasks related to "Behavior based targeting and segmentation"

Redmond, Wa, Us

Managing desktop delivery team to enable smooth business delivery

Tallinn, Ee

Elion (Telia) is Estonian largest (previously incumbent) fix-net Telco. I served in this company as a CIO and a Member of the Management Board. We managed about EUR 200 mil in revenue and employed over 4000 employees.During the first years of my tenure, we rebranded from Eesti Telefon (old state-owned monopoly) to Elion (modern, open market service company).Elion was one of the first telcos globally to launch TV over the IP service, which builds a ground for the company still lasting growth.I lead a change in the IT division.• From hectic and distributed architecture, we migrated to a planned and centralized platform• We implemented one of the first large scale (relative to local market size) Data-warehouse and BI solutions in Estonia• We implemented SAS Institute Suite based analytic marketing toolset, improved ROI to marketing activities and controlled effectively churn• Implemented ITIL as a core thinking behind delivering IT services.• With the Billing team, we achieved a level of less than 1 problem per 1000 invoices.• For financial planning, we implemented near real-time reporting and forecasting solution

Mäkitorppa was a joint venture with HPY and Nokia. Mäkitorppa had activities in Finland, Germany, Baltics, Moldova, Ukraine, and Russia. I built up an Estonian company and served as a CEO and Group management team member.During 1996 - 1998 we established a representation office for Nokia Mobile Phones with responsibility for:• logistics,• production planning,• sales and marketing,• technical maintenance.We were one of the first companies in Estonia to launch a fully outsourced demand-driven logistics solution.During 1998 - 2001 we launched a mobile retailing chain and were one of TOP 3 chains on the market in less than 1-year time. We had 22 shops and 70+ employees.When mobile operators in whole Europe started to merge retailing chains under one brand, Mäkitorppa was acquired by the local second-biggest mobile operator Elisa.

I was a sales and implementation engineer in the HoReCa team. BCS was the first IT services company that introduced professional equipment (ECR, hotel front-desk toolset) and management software (hotel front-desk, restaurants, bars POS, restaurant kitchen receipts and warehouse) HoReCa market in Baltics. We were partnering with industry top companies at the time - Fidelio (hotel management software) and Micros (Restaurant management hardware and software). All major hotels in the region are still using the same solutions.I was a part of the team implementing the first installations in Russia for the global luxury hotels and restaurants (Kempinski, Four Seasons) in Moscow. I started a partnership with SHARP Electronics to provide ECR solutions to retailing and smaller hotels and restaurants.

Equal To Master Of Science (Msc), It, Economics

Avatud Ülikooli Mba Programm

College, Mathematics And Computer Science