Built partnerships with payment and fintech companies to help them scale up, leading to a 40% increase in our annual revenue.Led Vangwe to become a leader in handling complex payment flows, especially in 3D Secure (3DS) solutions, which improved client transaction security and compliance.Increased our company's team size by 30% year-over-year over the past two years, boosting our capabilities and encouraging innovation.Positioned Vangwe as a trusted partner for fintech companies aiming to scale, which greatly expanded our client base.Developed advanced payment solutions, including expertise in 3DS, that improved client transaction efficiency and security.Added complex payment flow solutions to our services, building Vangwe's reputation in the fintech industry.

Board Member at CajaLegado, providing strategic insights to drive sustainable growth. I contribute expertise in scaling operations, business development, and long-term planning, guiding the company's strategic direction and fostering innovation.

As a Strategic Advisor at Promptior, I was instrumental in establishing key partnerships that laid the foundation for the company's expansion. Leveraging my industry connections and insights, I identified strategic opportunities that propelled growth and enhanced our competitive edge. My expertise in entrepreneurship and leadership was crucial in enabling a successful first year for the company, positioning Promptior for continued success in the AI consulting space.

At Zalando, I managed a cross-functional team focused on optimizing transaction processes. Through meticulous analysis and process enhancements, we reduced transaction errors by 30%, significantly improving operational efficiency. My leadership facilitated seamless collaboration between departments, enhancing the overall transaction experience for customers and contributing to increased satisfaction rates.

As an Operations Manager at dLocal, I oversaw operational processes supporting global payment solutions for emerging markets, focusing specifically on the company's expansion into Africa and Asia. I streamlined workflows and implemented process improvements that enhanced efficiency and scalability in these new regions. By optimizing our operations, I reduced processing times and improved the overall client experience for our African and Asian clients. My efforts contributed to a more agile operation capable of handling increased transaction volumes while maintaining high-quality standards, facilitating dLocal's successful entry and growth in these markets.

As a Technical Account Manager at dLocal, I played a pivotal role in the company's expansion into the APAC region. Based in Shanghai, China, I served as the primary technical liaison between dLocal and our clients across Asia-Pacific. I was responsible for managing client integrations, providing technical support, and ensuring the successful deployment of our payment solutions.During this time, I led the Technical Account Managers team while establishing our new office in Shanghai. I was instrumental in hiring and building the team, creating a group of skilled professionals capable of delivering exceptional client service and technical expertise. As the responsible Technical Account Manager for the APAC region, I bridged technical and business needs, facilitating seamless communication between clients and internal teams.My efforts contributed to the successful establishment of dLocal's presence in the APAC market, enhancing client relationships and promoting the adoption of our payment solutions throughout the region.

As a Software Developer at dLocal, I played a key role in developing and enhancing the company's global payment processing platform. My work focused on integrating multiple payment providers, which was crucial for enabling seamless and secure transactions for clients in emerging markets. I contributed significantly to the core payment processing logic, optimizing transaction flows and enhancing system scalability. Additionally, I worked extensively on the Fraud Module, implementing features to detect and prevent fraudulent activities, thereby improving transaction security and compliance.

As an Implementation Manager at Alutel Mobility, I successfully implemented solutions for over 15 clients. I oversaw the end-to-end implementation process, ensuring that client requirements were met with precision and efficiency. My focus on delivering tailored solutions enhanced client satisfaction and bolstered the company's reputation for excellence in service delivery.

As an IT Technician at ITS, I provided technical support and maintenance for client infrastructures. My responsibilities included troubleshooting hardware and software issues, managing network configurations, and ensuring system security and reliability. I contributed to improving system uptime and client satisfaction by promptly resolving technical issues and implementing preventative maintenance measures. This role allowed me to develop a strong foundation in IT support and customer service.