Graham Hall Email & Phone Number

Perth, Wa, Au

Joondalup, Western Australia, Au

I deliver high quality + large volume of learning content to clients within Australia.Key projects that I have worked on include:COLES SUPERMARKET - SuccessFactors training developmentDeveloped animations, quick reference guides, EnableNow simulations, deployed Web Assist for the SuccessFactors suite (Employee Central (EC), Onboarding, Recruitment, Talent / Succession, Compensation, Payroll).Over 120,000 end users trained using this content and all developed and delivered remotely in this COVID world we find ourselves.MACMAHON (DELOITTE) – (2019-2020) – SuccessFactors training development • Phase 1 (complete) Employee Central, Onboarding, Recruitment, Learning. • Phase 2 (delivered post Covid-19) Succession and Development, Performance and GoalsArchitected and developed all learning objects: (Quick Reference Guides, Animations, Process Playbooks).SOUTH32 – (2017-2018) – SuccessFactors training development: Employee Central, Onboarding, Recruitment, Talent (Succession and Development), Performance and Goals, LearningArchitected and developed all learning objects (SAP’s Enable Now content (Work Instructions, Simulations, Web Assistant), Quick Reference Guides, Animations)SOUTH32 – (2016-2017) – EnableNow training content (multiple): SAP Ariba, SAP Work ManagementOTHER PROJECTS:• CITY OF PERTH (FLURO)– (2017 – 2019) – Consultancy to mature learning department.• SOUTH32 – (2016 – present) – multiple animations and eLearning activities covering software deployments, technical upskilling, change management, and more.• ST JOHN’S AMBULANCE – (2019 – present) – multiple animations• WATER CORPORATION – (2018 – present) – development of eLearning and animations• CS Energy, Perth Airport, Relationships Australia, and many many more.

Perth, Wa, Au

Providing expertise and passion on Learning Best Practice to a Greenfield organisation. This consultancy is at a content development and content delivery level - ensuring all deliverables are repeatable, scalable and optimised.Current activities:- capturing highly technical content (Oil and Gas related) both theoretical and practical and then designing, developing and delivering repeatable learning based on the RLO / ADDIE methodologies.Specialist content developed for:RCM, RBI, Condition Based Monitoring, Inspection Management Systems (both topside and subsea), Plant Maintenance / WMS, Hydrocarbon Accounting, and more.- utilizing my extensive software experience in multiple solutions, building effective online training: SAP ProdPak / Ancile, Articulate, Camtasia through a structured and repeatable framework.- Rapid development of event based and post training content - Implemented the Reusable Learning Object Model methodology for Learning development across Operations- providing guidance on Learning Management best practice- providing scoping / costing on future Learning activities

North Sydney, Nsw, Au

Clarity is a software company providing Billing, Assurance and Fulfillment software to Tier 1,2 and 3 Operators in the Telecommunications Industry primarily to emerging marketsSuccesses include: • Built entire revenue generating business unit from scratch with minimal investment and initially operating within cost neutral model. This business unit was created due to my 'self-starting' approach to identify the requirement within the organisation and create the business case for funding and obtaining approvak• P&L responsibility for department• Implemented 100% online training solution via offshore development satisfying the Company’s requirements of repeatability, scalability, distance learning and Industry Best Practice• Designed dashboard reporting for Snr Mgt to manage Staff Training development• Responsible for all aspects of department – Presales, Sales, Delivery, Support

North Sydney, Nsw, Au

• Project Manager for $2m award winning software deployment at Utility Facility• Project won ‘Engineering Excellence Award 2009’• Project was highly successful implementation (GP and Customer satisfaction) • Customer satisfaction led to subsequent phase

Amdocs is a software company providing Billing, Assurance and Fulfillment software to Tier 1, 2 and 3 operators in the Telecommunications Industry primarily to developed markets• Technical Project Manager for the Learning and Workforce Readiness components in an Amdocs software implementation• Accountable for implementation, setting KPIs, meeting business targets, increasing revenues, plan resource/budget• Experience in: conducting technical analysis, solution design, testing, software roll-out, obtaining customer sign-off, providing pre-sales support• Success have included projects in Russia, USA, Denmark and Australia

Appeal Group is a manufacturing / installation company of motorized shutters and blinds to the residential and commercial market• Site responsibility for all teams at site: Quality, Accounts, Marketing, Production, Installation, Call Center, Sales• Responsible for obtaining CE Mark certification for product line• Implemented entire product line - $3m sales p.a.• Revolutionized manual process to automation through IT integration (see Publications)• Cost reduction achieved through re-sourcing up to 57%• Rewrote manufacturing software removing 27% manufacturing errors

MSP Industries was a warm forging manufacturing company providing to the automotive Tier 1s• Developed from initial design through to Industrial Manufacture with full APQP documentation for 8379 Parking Pawl for major Tier 1 (Safety critical component)• Experience gained in key areas of CNC Machining, Quality Systems, Product Development, Inspection, Forging Tool Design, and Forging Process Control• Responsible for all Quality documentation at Centerline site during QS9000 accreditation

Master Of Engineering (Meng), Mechanical Engineering

Career Certified Tm Professional, Business Process

Pmi Wa Examination Preparation Course (Pmp Certification)

Project Management - Amdocs Certified

Education record