Building and leading a team of salespeople to help drive revenue, motivate them to generate leads, build client relationships, set targets to hit or exceed revenue forecasts, and ultimately meet customer needs.• Drive performance to achieve sales targets and KPIs and maximize business profitability consistently.• Analyze performance to identify and turn business needs into individual actions and objectives.• Analyze available sales reports and data to determine the business needs and set business strategies.• Ensure staff are trained in all areas of appropriate POS usage and maintenance.• Understand and properly execute all management POS functions.• Ensure cash control procedures, including bank deposits, safe funds, and petty cash, are properly followed.• Monitor the movement of all inventories and ensure that staff adheres to all transferring and receiving policies and procedures.• Maintain the boutique image according to the brand's standards.• Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies.• Ensure that the presentation of all displays, fixtures, and visual areas reflects the current visual direction of client experience and development.• Ensure all associates provide the highest level of customer service.• I utilized client databases and information to increase sales and client contact.• Execute service excellence to increase client satisfaction and retain customer loyalty.

• I fostered a positive work environment, ensuring a high standard of service.• Tracking and managing the expiration of food and beverage items using a robust system in Excel• Led restaurant operations, achieving and exceeding revenue targets.• Focus and perseverance on training the team to provide the best hospitality service to all guests.

• Handles employee questions and concerns.• Monitors employees to ensure performance expectations are met.• Assisted in managing a diverse dining venue with a focus on guest experience.• Coordinated staff schedules, ensuring smooth day-to-day operations.

• Conducted weekly team meetings to review performance metrics and set targets.• Conducted staff training programs to enhance performance.• Implemented inventory management and stock control procedures.• Supervise the efficient working of departments and assigned shifts and rectify all the staff services.