Ahaan Pandit Email and Phone Number
Ahaan Pandit work email
- Valid
Ahaan Pandit personal email
I have been thinking about what to put up over here for a long time since I have grown past what I had here earlier. There are three things I do really well:✅ Customer Success:Working with one of the pioneers of Customer Success, taught me how to live, breathe, and talk about Customer Success. I have built multiple success teams over the course of 7 years. I have handled $10.3M in ARR across customers based out of North America and Europe with a 98% retention rate. ✅ Product Marketing: My alter ego helps startups with their GTM strategy. I help create User Personas, Demographics targets, GTM strategies, fine-tune the messaging and positioning, and ultimately create a pipeline of leads. ✅ Startup Consultancy: 99% of the startups that started in the past year couldn't make it past the MVP stage. A lot depends on the execution of an idea when you are new to something. I help startups set up their entire operations, help with key decision making and eventually make them investment-ready. Most of my portfolio companies have raised Series A or more.
Capillary Technologies
View- Website:
- capillarytech.com
- Employees:
- 886
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Associate DirectorCapillary Technologies Jan 2023 - PresentBangalore Urban, Karnataka, India
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MemberS11S Mar 2022 - PresentBengaluru, Karnataka, India -
Senior Customer Success ManagerOutplay Jun 2021 - Jan 2023Bangalore Urban, Karnataka, India- Setup the Customer Success function for Outplay - Helped in Business Process Improvements to ensure maximumefficiency and output.- Helped decrease churn by 75%- Helped in creating predictable revenue via Expansions- Processed Data from CRMs and internal databases to gatherbusiness intelligence which helped in getting actionable insights -
Platform Success ManagerSprinklr Jul 2020 - Jun 2021Bengaluru, Karnataka, India- Scaled Platform Success team for Care from 1 to 30- Handled the Telecom sector with $10.3 ARR BoB- Increased revenue by 50% from $5.3M to $10.3M- Identified customer pain points and worked with the productteam on feature enhancements and development- Identify opportunities for increased efficiency for clients andprovide subject matter expertise on best fit across the message,media & channel.- Increase renewal rates, drive adoption, and improve customersatisfaction, and cultivate Sprinklr advocates to generate new business. -
Customer Success AnalystSprinklr Jan 2020 - Jul 2020Bengaluru Area, India-Empower Sprinklr enterprise customers to improve their customer's digital experiences and achieve business objectives through the adoption of Sprinklr. We do the right thing always and take extreme pride in who we are, what we build, and what we do.- Increase renewal rates, drive adoption, improve customer satisfaction, and cultivate Sprinklr advocates to generate new business. We set high standards.- Leverage knowledge of the Sprinklr platform and industry best practices to craft and present strategic solutions that ensure clients achieve their goals through product utilization and provide excellent consultative support. Helping others succeed makes us happy.- Identify opportunities for customer references and case studies. We build on our strengths and address gaps with a clear plan.- Deliver a significant individual contribution while collaborating with and strengthening teammates. Every human has the potential to be amazing. Keep learning
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Senior Associate, Community ManagementSprinklr Jan 2018 - Jan 2020Bengaluru Area, India- Understand and relate to brands and their social presence- Monitor and moderate social channels of clients – Identify/Escalate consumer service concerns, brand response worthy content, sensitive/ inappropriate content- Conduct extensive research to build the client’s social audience profile database and identify audience that matter to the brand.- Formulate responses for user engagement that adhere to the social tone and language of the brand- Analyze trends and generate reports of client’s social activities and engagement- Monitor and act upon campaign-specific or crisis specific messages as per the guidelines listed by the brand
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Community Manager And Key Accounts ManagerSkreem Technologies Pvt Ltd Apr 2017 - Nov 2017Bangalore- Onboarded and maintained Influencer database.- Conceptualized marketing campaigns for brands like Uber, ITC, CCD, Duroflex etc.- Handled Key accounts with their marketing requirements. -
Key Account Marketing ManagerEnergy Labs Jun 2014 - Apr 2017Bengaluru Area, India- Qualified and developed inbound and outbound sales leads and responded to product/service inquiries.- Ran Email Marketing campaigns to generate sales leads and successfully converted them.- Developed and maintained strategies to generate leads for the business.- Gained a deep understanding of customer experience, identified and filled product gaps, and generated new ideas that grew market share, improved customer experience, and drove growth.- Developed product pricing and positioning strategies.- Translated product strategy into detailed requirements and prototypes. -
Software EngineerCapgemini May 2013 - Jun 2014Hyderabad Area, India- Manage the client accounts given and ensure the requirements are met.- Led a team of 7 people to achieve the goals of Sunlife Insurance project.- Deployed SharePoint resources for Assurant Insurance.- Tested Mainframes network for AXA Belgium.
Ahaan Pandit Skills
Ahaan Pandit Education Details
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First Class -
Science -
Air Force School HebbalScience
Frequently Asked Questions about Ahaan Pandit
What company does Ahaan Pandit work for?
Ahaan Pandit works for Capillary Technologies
What is Ahaan Pandit's role at the current company?
Ahaan Pandit's current role is Customer Success @ CapillaryTech | Ex-Sprinklr.
What is Ahaan Pandit's email address?
Ahaan Pandit's email address is ah****@****ech.com
What schools did Ahaan Pandit attend?
Ahaan Pandit attended Christ University, Bangalore, Nitte Meenakshi Institute Of Technology, Kendriya Vidyalaya, Air Force School Hebbal.
What skills is Ahaan Pandit known for?
Ahaan Pandit has skills like Microsoft Office, Teamwork, Microsoft Excel, Management, Leadership, Marketing, Customer Service, Microsoft Word, Public Relations, Team Management, Microsoft Powerpoint, Manual Testing.
Who are Ahaan Pandit's colleagues?
Ahaan Pandit's colleagues are Souradip Ghosh, Anthony Rajesh, Sunil Kumar, Abbas Bhatti, Sunil Naik R M, Me Delivery, Neeraj Nirala.
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Ahaan Pandit
Delhi, India
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