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Alice Haddad Email & Phone Number

Sales and Marketing director at POWER HUT - FLY GROUP at Umniah
Location: Jordan 11 work roles 5 schools
1 work email found @umniah.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 86%

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Current company
Role
Sales and Marketing director at POWER HUT - FLY GROUP
Location
Jordan
Company size

Who is Alice Haddad? Overview

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Quick answer

Alice Haddad is listed as Sales and Marketing director at POWER HUT - FLY GROUP at Umniah, a with 1490 employees, based in Jordan. AeroLeads shows a work email signal at umniah.com and a matched LinkedIn profile for Alice Haddad.

Alice Haddad previously worked as Sales and Marketing director at Power Hut - Fly Group and Quality of Service Senior officer at Umniah. Alice Haddad holds Bachelor, Public Business Administration from University Of Jordan.

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Email format at Umniah

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{first_initial}{last}@umniah.com
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Profile bio

About Alice Haddad

Motivated achiever , eager to bring to your business ability to significantly enhance Quality,customer satisfaction, productivity, efficiency, profitability,and growth.Specialties: Result oriented . A business minded . A self-motivated and proactive team member through combination of analytical and strategic approach with creative ability and intuition, has the professions and competence needed to secure the success of objectives.Goals:To occupy a challenging position within Quality Assurance, and-or Sales, where I can apply my skills to a market leading organization and contribute to the continuous success of the company.

Current workplace

Alice Haddad's current company

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Umniah
Umniah
Sales and Marketing director at POWER HUT - FLY GROUP
amman, jordan
Website
Employees
1490
AeroLeads page
11 roles · 22 years

Alice Haddad work experience

A career timeline built from the work history available for this profile.

Sales And Marketing Director

Current
Power Hut - Fly Group

Provide leadership and coordination of company's sales and marketing functions. Develop and implement sales and marketing strategy. Monitor and analyze sales and marketing activity against goals.PRIMARY RESPONSIBILITIES1. Direct and coordinate company sales and marketing functions. 2. Develop and coordinate sales selling cycle and methodology. 3. Direct and oversee the company marketing function to identify and develop new customers for products and services. 4. Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development. 5. Analyze and evaluate the effectiveness of sales, methods, costs, and results. 6. Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets. 7. Plan and coordinate public affairs, and communications efforts, to include public relations and community outreach. 8. Directly manage major and critical developing client accounts, and coordinate the management of all other accounts. 9. Participate in the development of new project proposals. 10. Establish and implement short- and long-range goals, objectives, policies, and operating procedures. 11. Supervise the planning and development of company marketing and communications materials. 12. Represent the company at various community and/or business meetings to promote the company. 13. Supervise the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs. 14. Promote positive relations with partners, vendors, and distributors. 15. Recommend and administer policies and procedures to enhance operations. 16. Work with department managers and corporate staff to develop five year and ten year business plans for the company. 17. Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures. 18. Serve on planning and policy-making committees.

Jan 2010 - Present

Quality Of Service Senior Officer

Current

Develop and deliver the 1st comprehensive QoS report for Shops, Contact Center, and NetworkSatisfy all related ISO 9001:2000 QMS requirementsFollow up and successfully resolve all deviations from the QoS targetsSet action and preventive plans for all related divisions Updating KPIs through periodic surveysPreparing TRC periodic reports Maintain and increase Customers experience through developing new techniques and reacting on Customers feedback.

Nov 2008 - Present

Quality Of Service Sr Officer

• Develop and deliver comprehensive QoS report for Shops, Contact Center, Back office, and Network.• Satisfy all related ISO 9001:2000 QMS requirements• Follow up and successfully resolve all deviations from the QoS targets• Set action and preventive plans for all related divisions • Updating KPIs Targets through periodic surveys.• Customer satisfaction studies • Preparing TRC periodic reports

Dec 2008 - Jan 2010

Qos Sr Officer

2005 - 2010 ~5 yrs

Qos Sr. Officer

2005 - 2009 ~4 yrs

Sales Support And Development Officer

• Updating quality measures and standards• Performing training sessions and examinations for system users• Maintaining quality of service in coordination with sales regional supervisors• Handling system problems and following up with related departments• Measuring sales quality and providing associated reports• Managing information flow between sales and other departments• Analyzing mystery shopper monthly results and preparing associated quality reports and action plans• Performing technical quality tests for applications and products• Implementing Video Monitoring System project and creating linked evaluation reports

Apr 2007 - Nov 2008

Sales Back Office Officer

• Performing ‘Help Desk’ activities for Umniah/Franchisee shops• Troubleshooting and solving complicated cases• Handling dealer and corporate accounts• Performing customer service activities• Installing value added services (GPRS, MMS, and Streaming etc.) on mobile handsets and laptops• Maintaining the image of Umniah shops

Dec 2005 - Apr 2007

Front Desk Customer Service – Shop Representative

• Performing customer service activities (Face-to-Face)• Performing pre and post sales activities• Delivering ultimate customer satisfaction of products and services

May 2005 - Dec 2005

Sales Support And Development Officer

Umniah Mobile Co

Updating quality measures and standardsPerforming training sessions and examinations for system usersMaintaining quality of service in coordination with sales regional supervisorsHandling system problems and following up with related departmentsMeasuring sales quality and providing associated reportsManaging information flow between sales and other departmentsAnalyzing mystery shopper monthly results and preparing associated quality reports and action plansPerforming technical quality tests for applications and productsImplementing the first Video Monitoring System project and creating linked evaluation reports

Apr 2007 - Nov 2008

Sales Back Office Officer

Umniah Mobile Co

Performing 'Help Desk' activities for Umniah/Franchisee shopsTroubleshooting and solving complicated casesCross selling and upselling dealer and corporate accountsPerforming customer service activitiesInstalling value added services (GPRS, MMS, and Streaming etc.) on mobile handsets and laptopsMaintaining the image of Umniah shops

Dec 2005 - Apr 2007

Front Desk Customer Service - Shop Representative

Umniah Mobile Co

Performing customer service activities (Face-to-Face)Performing pre and post sales activitiesDelivering ultimate customer satisfaction of products and services

May 2005 - Dec 2005
Team & coworkers

Colleagues at Umniah

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5 education records

Alice Haddad education

Bachelor, Public Business Administration

University Of Jordan

Tawjihi, Scientific

Al Ahleyyah School For Girls - Cms

Education record

2006 Umniah Mobile Co

Education record

Al Ahliyah School For Girls

GCE - 3 A level High School Certificate ( Tawjihi ) - Scientific Stream

Bachelor, Public Business Administration

University Of Jordan
FAQ

Frequently asked questions about Alice Haddad

Quick answers generated from the profile data available on this page.

What company does Alice Haddad work for?

Alice Haddad works for Umniah.

What is Alice Haddad's role at Umniah?

Alice Haddad is listed as Sales and Marketing director at POWER HUT - FLY GROUP at Umniah.

What is Alice Haddad's email address?

AeroLeads has found 1 work email signal at @umniah.com for Alice Haddad at Umniah.

Where is Alice Haddad based?

Alice Haddad is based in Jordan while working with Umniah.

What companies has Alice Haddad worked for?

Alice Haddad has worked for Power Hut - Fly Group, Umniah, and Umniah Mobile Co.

Who are Alice Haddad's colleagues at Umniah?

Alice Haddad's colleagues at Umniah include Ahmad Abudalou, Mohammad Elayyan Hcip ,Cdcp, Cdcs, Murad Abualhaj, Murad Abu Alhaj, and Anwaar Saqqa.

How can I contact Alice Haddad?

You can use AeroLeads to view verified contact signals for Alice Haddad at Umniah, including work email, phone, and LinkedIn data when available.

What schools did Alice Haddad attend?

Alice Haddad holds Bachelor, Public Business Administration from University Of Jordan.

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