Ahamed M Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Designated as a Digital Performance Specialist for the Technical Services Team.• Associate with the Post Sales & Professional Services Division, Managing Projects for Implementation, Technical consultation, Scoping Monitoring Strategies for Medium & Large Scale Enterprise Accounts and also for evangelising success in the performance monitoring, Web site performance improvement.• Responsible for Customer Training (On-site & Online), Product Efficiency & Use-case promotion, Vendor… Show more • Designated as a Digital Performance Specialist for the Technical Services Team.• Associate with the Post Sales & Professional Services Division, Managing Projects for Implementation, Technical consultation, Scoping Monitoring Strategies for Medium & Large Scale Enterprise Accounts and also for evangelising success in the performance monitoring, Web site performance improvement.• Responsible for Customer Training (On-site & Online), Product Efficiency & Use-case promotion, Vendor Performance Evaluation & Analysis.• Performing regular analysis and creating reports for customer which includes recommendations for image optimization, restructuring web page, 3rd party impact, JS and CSS impact . Also present the report to Business team and their technical team. Show less

Bengaluru Area, India

• I work as a Technical solutions engineer at Akamai technologies. We work at cutting edge technology that makes internet faster, secure & reliable.• Troubleshooting issue related to latency, page distortion, site down, SSL connectivity, identifying the attack and blocking IP/users with the help of web application firewall etc.,• Support customers in troubleshooting issues related to WAF(web application firewall), content caching, FastDNS, SSL and various other Akamai… Show more • I work as a Technical solutions engineer at Akamai technologies. We work at cutting edge technology that makes internet faster, secure & reliable.• Troubleshooting issue related to latency, page distortion, site down, SSL connectivity, identifying the attack and blocking IP/users with the help of web application firewall etc.,• Support customers in troubleshooting issues related to WAF(web application firewall), content caching, FastDNS, SSL and various other Akamai products.• Critical in maintaining the trust of Akamai's customers in the EMEA and APAC (which include many Fortune 500 corporations and European and Asian government agencies). • KCS coach - Mentoring highly skilled engineers in Knowledge management.• Through proactive works informing the internal teams regarding the sales opportunities for existing customers . And advice customer on best practices to configure Akamai products. Show less

Bengaluru Area, India

Troubleshooting Hardware/Networking/OS related queries of Global Customers. • Provide remote solutions to Microsoft applications such as office, Intune ,Office 365 migration. • Specialized in the Remote access issues which includes VPN, activating and managing token authentication.

Master Of Business Administration - Mba, Computer/Information Technology Administration And Management

Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering