Ayonna Harley Email & Phone Number

Arlington, Virginia, United States

• Provides executive assistant support to the Department of Homeland Security in the Office of Cybersecurity and Infrastructure Security Agency (CISA) supporting the Integrated Operations Division (IOD). • Provides calendar management services to the directors, as needed.• Provides general administrative duties daily.• Point of contact (POC) for the IOD EA Support Team mailbox; Maintains the inbox and distributes messages/tasks to the appropriate team member, as necessary.• Provides administrative support to the Operational Readiness and Continuity (ORC) team.• Assisted with editing/proofreading documents (memos, spreadsheets, SOPS, etc.), as needed.• Maintains all CATT (CISA’s correspondence and task management system) assignments/taskers for Operational Readiness and Continuity (ORC) division. Opened and closed taskers; Update CATT spreadsheet daily; Email updates on open taskers to the ORC team as needed.• POC for modifying the IOD Distribution lists; Continue to maintain the lists by making all updates and/or modifications, as needed.• Created and continually maintain updates of the Executive Administrative Procedures (SOP) binder (EA Procedures).• Reserve conference rooms.• Attend IOD EA Sync Team weekly meetings.• Attend Ops/ORC sync meetings daily.• Record meeting minutes, as needed.• Attend trainings; Stay current with all DHS mandatory training.

Washington D.C. Metro Area

Washington Navy Yard, Dc

• Providing support to the Office of Judge Advocate General in the Formal Physical Evaluation Board Attorney Section as the Legal Assistant, assisting all eight (8) Disability Attorneys.• Case Processing: Open, maintain, and manage new and existing DES case files in accordance with Division's Standard Operating Procedure. Case management includes the integrated use and management of the Code 16 Case File database, electronic case files, and hard-copy case files, from initiation of the case upon referral until record disposal in accordance with Navy record management policy. • Clerical: Perform clerical duties in accordance with procedures established in the Division SOP. Without supervision, process all incoming/outgoing mail, including FedEx and Registered Mail. Order office supplies, furniture, publications, and coordinate purchases. Perform other Clerical Duties to include: Photocopying, scanning, faxing, answering phones, directing calls, scheduling, coordinating hearings and appointments, retrieving data, and coordinating conference calls.Calls service members and set up phone meetings with the attorney.

Contractor at the Navy Yard

Washington D.C. Metro Area

Contractor at GSA

The Mark Center, Alexandria, Va

Government Contractor providing support to DoD, Washington Headquarters Services, Office of Equal Employment Opportunity and Diversity

Washington D.C. Metro Area

Providing contractor support at the Executive Office to the President, Office of National Drug Control Policy - Office of Legal Counsel

Arlington, Va

Nebraska Ave, Washington Dc

Providing high level support to the Department of Homeland Security, Office of International Affairs Assistant Secretary (A/S) and Chief Diplomatic Officer. Manages A/S’s calendar, set up meetings/appointments/conferences, reserves car service, set up calls, answer phone lines, Work closely with Secretary’s Office to schedule meetings, conferences, and trips.Assist with highly complex and or confidential office duties.Acts as liaison to IT Support for the department; submit IT requests and monitor tickets until the request has been completed.Assist with travel arrangements for A/S and employees that require upper management approval with high-level administrative support by conducting research, prepare statistical reports, handling information requests, and performing clerical functions.Assist with conducting analysis of broad administrative programs and processes and making recommendations for improvement in the effectiveness and efficiency of work operations and organizational needs.Assist management with special studies of administrative programs, functions, and work processes and presenting findings, options, and recommendations via briefings, reports or project papers orally and/or in writing.Assist with preparation of invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database or presentation software.Assist with analyzing incoming memos, submissions, and reports to determine their significance and plan their distribution.Assist with filing and retrieve corporate documents, reports, and records.Assist with greeting and escorting visitors.

Provided project management support to the Department of Homeland Security, Transportation Security Administration (TSA) in the Office of Human Capital, Human Capital Information Systems (HCIS) department.Managed the System Security Helpdesk and contractual support which included providing assignments, setting priorities and keeping staff and management informed of policy changes or procedures.Provided daily technical support to the Information System Security helpdesk which consisted of taking action on incident tickets and requests for various HR systems. The HR systems supported included:webTA (TSA Production, Archive & Dev Environments)eOPF NFC (Production and UAT Environment)NFC Reporting Center (via SecureAll) Created and distributed the OHC HCIS Director's Division Report on a weekly basis. Assisted with the developing and establishing policies and procedures for various OHC systems to ensure the confidentiality, availability and integrity of data by complying with Government and Agency standards and policies.Participated in the development and editing of a Functional Requirements Document (FRD) for the electronic request tracking system for SSAR (Systems Security Access Request).

Arlington, Va

Provided project management support to the Department of Homeland Security, Transportation Security Administration (TSA) in the Office of Human Capital, Human Capital Information Systems (HCIS) department.Provided assistance to Team Lead with managing projects and administrative tasks.Developed Request for Change (RFC) for updates, bug fixes, and upgrades to OLC; acted as the point of contact for presenting the RFC to the board for change approvals.Drafted documents to create IT PR Packages for the OLC team and submitted packages to TSAITBUY. Acted as liaison when TSAITBUY needed assistance.Provided support to OLC in variety of ways, including monitoring and management of system upgrades, which included working with OIT and other contractors for technical updates, acted as an administrator for the system (assisted with setting up profiles, changing passwords) and OLC Acquisition Program Management.Liaison between OLC and Unisys PM as needed; Handled problems with vendorsAttended staff meetings and conference calls relating to OLC projects. Arranged meeting schedules, compiled meeting minutes and action items for distribution to project team members.Created and updated project plans, implemented schedules for projects. Handled the schedules, cost expenditures, and physical resource provision. Assisted with the Acquisition process by drafting documents such as the Operational Analysis (OA), APB, AP, and Mission Needs Statement; Prepared, edited, and reviewed Statements of Work (SOWs).Interpreted customer requirements and created requirement matrices.

Provided support to the Department of Homeland Security, Domestic Nuclear Detection Office (DNDO) in the Office of the Chief of Staff as the Human Capital Specialist and Training Coordinator.Performed recruitment actions, preparing draft position descriptions, vacancy announcements, crediting plans and Requests for Personnel Action (SF-52) forms. Submitted personnel actions to Chief Human Capital Office (CHCO) and coordinates responses to questions and issues. Performed assistance with employee performance management and annual awards processes. Developed, implemented, and maintained DNDO training program using DHScovery program. Coordinated training requests, registers staff for training courses, maintained a spreadsheet of actions, and filed related documentation in personnel files. Ensured annual completion of Individual Development Plan forms and encourages attendance of courses/conferences noted therein. Notified staff of HQ sponsored training/conferences. Coordinated on-boarding activities for new staff, notifying facilities staff to trigger the actions necessary for phone, PC, and email connectivity. Responsible for new employee orientation, presented on a bi-weekly basis. Assisted unit management and staff in problem solving, project planning, and development and execution of stated goals and objectives.

Supported the Department of Homeland Security, Domestic Nuclear Detection Office (DNDO) in the Office of the Chief of Staff by being the central point of contact for all travel coordination and reimbursements.Solely managed the travel department of DNDO for over 100 federal employees traveling domestically and internationally, also created Invitational Orders for non-government employees as neededAssisted travelers with setting up accounts in Travel Manager, obtaining government travel credit cards.Became familiar with all travel related regulations and ensured each traveler is abiding by all travel regulations.Managed travel logs and filing system of all receipts from each traveler's trip and included a copy of the voucher in the employee's file.Made travel reservations through the contracted travel agency; Work with travel agency to ensure travelers are receiving the best government rates available for rental cars, lodging and airfare (transportation).Managed the travel spending in Travel Manager/TEServ; print out documents to show the spending periodically; work with finance personnel to keep track of travel related spending in a spreadsheet.Assisted travelers with obtaining official passports and visas for foreign travel.Worked closely with DNDO Security Office to process foreign travel; made sure employees traveling overseas were following the proper travel regulations.

Provided administrative support to Defense Threat Reduction Agency's (DTRA) three branches of TDO (TDOS, TDOI, & TDOD).Managed the travel order system for all three branches.Reviewed, finalized and checked correspondences, records, reports and forms for accuracy, completeness and conformance to applicable rules and regulations.Maintained filing systems, track suspenses and update spreadsheets.Scheduled, coordinated and attended meetings; compiled meeting minutes and action items for distribution to members.Composed letters and memoranda and prepared other documents as required.

Performed all senior administrative duties for Director of Security & Facility Operations, to include managing schedule; creating and editing presentations; preparing agendas, spreadsheets, reports and letters; answering phones, receiving and screening visitors and providing information requiring knowledge of policies and procedures; and, other duties as assigned; Supported five (5) managers and the division of twenty-two (22). Assisted in preparing budget and financial reports; type personnel, financial and other forms related to department operations; compile information and type routine or special reports such as department, activity and agenda summaries.Coordinated assigned projects and tasks between other departments, divisions, and/or outside organizations.Created and updated department manuals.Operated standard office equipment, including job-related computer hardware and software applications, facsimile equipment, multi-line telephones, and two-radio.Assisted with event planning.

B.S, Family & Consumer Sciences Education/Business

Education record

Began taking Business Analysis courses