Stephen Ahaszuk, Mba Email & Phone Number

Mesa, Az, Us

United States

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Arizona, United States

Scottsdale, Az

Established Customer Success as a new Role and Focus within Limelight Networks.- Building a team of Customer Success Managers for Limelight's most Strategic Customers.- Responsible for the tactical execution of Business Strategy goals and milestones.- Manage projects based on new initiatives, events, or feature implementations.- Capacity planning and allocation for specific Customer needs, by Region.- Tactfully guide Limelight and Customer teams through issues.- Internal voice and Advocate for the Customers at Limelight.

Tempe, Arizona

Between 2014 and 2018, my role has shifted beyond managing Customer accounts. I work closely with the entire Strategic Account Management team as an internal liaison for more complex Strategic Customer Projects. I feel I have shifted into a more advisory role focusing more on the overall success of our team and Customers.As a Strategic Account Manager:• Develop and manage business relationships with Limelight's Strategic accounts. Act as the communication focal point between Limelight and the Customers.• Direct the overall implementation process and organize efforts, between Limelight’s teams and the Customer, around planning, solution design, and post sale management.• Consult with clients on business issues and share ideas on areas to improve performance, conversion rates, and increased revenue generation.• Managed several company transitions from their internal infrastructure onto Limelight's robust, private fiber backbone, leading to improved site performance and conversion rates, and increased revenue generation.• Promoted to Account Manager in October 2008• Promoted to Enterprise Account Manager in October 2009• Promoted to Senior Enterprise Account Manager in January 2012• Promoted to Strategic Account Manager in January 2014• Recognized for performance throughout, from 2009 through 2017• Recipient of several awards: Top Sales, Founder's Circle, "KeyLime", Core Value: Integrity

I review and assist in developing written design requirements for HSI's new software. The System Test Specialist is responsible for designing test plans, including test cases, to provide accurate testing coverage of the written design requirements. I also analyze and verify all bug and enhancement requests; dispatching to the development team as necessary. As the Bet Project Manager, I manage the Beta process with all corporate accounts.

• Responsible for designing implementation plans with corporate accounts, in addition to custom menu configuration, on-site training, and feature requests.• Managed some of HSI's most strategic accounts

Master Of Business Administration - Mba, 3.91

Graduated with Distinction

Bachelor Of Science In Business Administration, Sales And Marketing