Ahbab Laskor Email & Phone Number

Sydney, New South Wales, Australia

Job Responsibilities:Assisting new and existing customers book appointments with Vehicle Consultants.Ensuring all appointments are completed on time and re-allocating any appointments where required.Receiving inbound and making outbound calls to customers in the provision of general novated leasing product and service information.Creating a positive relationship during all customer interactions, maintaining a professional and friendly manner and ensuring customer satisfaction.Performing various administrative activities to support the provision of service delivery.Ensuring behaviour is consistent with the Code of Conduct, principles and policies of cultural diversity, WHS and Smartgroup values.

Sydney, Australia

Job Responsibilities:Customer Focus: (1)Follow the model and lead the highest customer service levels in store through listening, owning and valuing each and every customer in store, (2) understand the needs and profile of Small business, take accountability for all customer issues and enquiries through to resolution or next steps, (3) work with the Retail team, and Category Manager to identify opportunities to improve the overall experience for our business customers, (4) Deliver brilliant service with every customer interaction in store, (5) Aim to educate customers on the full range of products, solutions and services available and provide a number of suitable options where possible.Sales Performance: (1) Extended knowledge of the Small Business Products and their activation processes: Mobile, Fixed Internet, (2) Communicate the weekly business targets to the team and provide a plan to ensure targets are met, (3) Participate in training opportunities provided as part of the Business specialist program: Vendor sponsored training, Completion of Optus small business training modules, Networking with other Business Specialists, Keeping updated with small business news (segment trends and competitor info), (4) Fully engaged with the team in our set weekly/monthly meetings, coaching and 1:1's.Operational Excellence: (1) Sales Planning and reporting – Contribute to monitoring, and reporting on the small business component of the overall store sales plan together with the Store Manager, (2) Merchandising – Proactively manage all aspects of the Small business product range within store, (3) Inventory – Manage the small business related inventory, and work with the Store Manager to ensure stock of products, (4) Compliance – Ensure that all regulatory, compliance and industry requirements are being adhered to.

Rhodes, New South Wales, Australia

• Completing store operational requirements by scheduling and assigning employees; following up on work results.• Maintaining store staff (upto 12) job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.• Achieving financial objectives by focusing on Sales, Store budget etc.• Identifying current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.• Ensuring availability of merchandise and stock; maintaining large inventories.• Formulating pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.• Marketing merchandise by studying advertising, sales promotion, and display plans.• Protecting employees and customers by providing a safe and clean store environment.• Maintaining the stability and reputation of the store by complying with legal requirements.• Determining sales strategy changes by reviewing previous sales records.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.• Contribute to team effort by accomplishing related results as needed.• Organizing training programs for the team and vendors.

Sydney, Australia

• Providing complete telecommunications solutions for small business and individual customer in store• Training and Leading the team to achieve monthly target.• Preparing weekly performance report with feedback.• Work on different business project for Vodafone business.• Ensure excellent customer service via phone, face to face and emails• Business Support includes processing VAS activation, New Services and Upgrades for business clients and create future opportunities for more business in different account levels• Managing a number of accounts and being able to analyze, manage and maintain a varied client portfolio.• Complaints handling with professional manner and resolution for all Vodafone Customers.• Co-ordination with Back of House for the resolution of customer issues• Demonstrate mobile handsets and data services wireless technology for customers

Sydney, Australia

Vita Group, Telstra Partner• Providing telecommunications solutions for any size of business and individual in an office environment• Ensure excellent customer service via phone, face to face and emails• Business Support includes processing VAS, New Services and Upgrades for business clients and create future opportunities for more business in different account levels• Managing a number of accounts and being able to analyse, manage and maintain a varied client portfolio.• Outbound calls to existing clients for upgrades and adding more services (minimum 40 Calls per day)• Complaints handling and resolution for all Vodafone Customers.• Demonstrate mobile handsets and data services wireless technology for customers

Sydney International Airport, New South Wales, Australia

Sydney, Australia

Bangladesh

Currently operating as Airtel

Bangladesh

Master Of Business Administration (M.B.A.), Business, Management, Marketing, And Related Support Services. Major In Hrm

Bachelor'S Degree, Business Management