As an Activity Manager at Anglo Ltd in the United Kingdom, I excelled in organizing and executing activities and excursions, consistently achieving top scores among all Anglo centers. Our team's dedication and excellence earned us a remarkable 100% positive feedback rating from students and staff. I also played a pivotal role in training Activity and Workshop Leaders, contributing to their professional growth. My responsibilities included creating and maintaining a well-organized staff schedule, maintaining communication with headquarters, addressing challenges proactively, and ensuring the safety of students as the Designated Safeguarding Officer. I leveraged advanced skills in Google products to enhance operational efficiency.

As an Activity Leader at Anglo Ltd. in the summer of 2022, I had the privilege of designing, organizing, and executing an enriching extracurricular program for more than 200 international students. Collaborating within a team of 6, I ensured the safety and well-being of both staff and students by conducting daily risk assessments. Additionally, I played a key role in facilitating effective communication by chairing meetings with group leaders, where we discussed excursion plans and evening activities. This experience enhanced my skills in program management, risk assessment, and effective teamwork.

As the Design and Operations Coordinator at IBS, I seamlessly blended innovative design with operational efficiency. I coordinated the creation and installation of unique kitchen units, laminate floors, and swimming pools, carving out a niche in the market. My negotiation skills ensured we sourced premium materials without compromising on profitability. Through strategic marketing and client engagement, I cultivated a robust clientele base, ensuring project success. My participation in key industry exhibitions amplified our brand presence. Leading a dedicated team of 5, including Installation Technicians and Painters, we consistently achieved high customer satisfaction and notable business expansion.

I have demonstrated strong project coordination and technical expertise in my role, where I perform daily tasks with accuracy and quality to ensure project deliverables are met. I have a proven track record of cost savings through successful audits across multiple departments and have played a crucial role in coordinating 70K installations of laminate flooring within a building. My ability to lead external audits and provide in-depth explanations has enabled me to drive smooth evaluations and ensure project success.

I gained experience in customer service and marketing while working in the Marketing and Communication team during the Open Days in Portsmouth. I demonstrated excellent customer service skills by answering students' questions and providing directions and showed initiative and teamwork by supporting other team members when needed. Through this role, I developed a strong foundation for providing top-notch customer service and contributing to successful marketing efforts.