Business Development Director/ Sales Manager / SFE & MOE Facilitator / Digital Marketing / Reputation Management / Equity Mining/ Desk Manager / Finance / DMS and Systems Administrator / Staffing, scheduling and reviewing compensation & incentives for all employees / Coach, lead and orchestrate training sessions / Manage all third party websites & vendors / Competitively price inventory / Evaluate daily incoming and outgoing calls to appointments set, shows and sold ratios/ Manage floor traffic to close percentages. Primary Goals: Cultivate sales and service business and retention to increase overall dealership net growth profit.

Chrysler Closed Factory Dealer Relations Manager - Business Development

Business Development - Internet Sales Director for two franchise dealerships (Ford & CDJR)Business Development: - Implement dealership processes and execute structure from sales to service - Digital Branding / Internet Sales- Retention / Customer Loyalty

Finance Manager / Internet - Digital Branding/ B2B Marketing - Business Development : Business Development-Internet Manager: - Redesigned Website, built SEO content and presence online by digital branding - Analyzed current expenses, assigned call tracking #'s, secured domains and optimized a fully integrated interactive automotive website powered by ecarlist to ensure top placement within all the search engines. - Increased incoming calls from 30 a month to over 1100 within a 90 day period - increased dealership retail sales & gross by 50%. - My goal was to reach & accommodate consumers all over the US and convert opportunity to retention.Digital Marketing Facilitator:- Executed Digital Marketing Strategies and coordinated sponsorships, events ect.. - Maintained B2B relationships with local radio stations and affiliated partners. Sales Manager:- Implemented and Executed Dealership sales processes- Managed sales team gained trust and confidence by my effort and ability to structure a deal, secure lender approval and help close any customer when needed. Finance Manager• Built and maintained B2B relationships with finance lenders to secure approvals - Increased Retail Sales and Gross

BDM/ Digital Marketing - SEO / MOE/EBE Facilitator / F&I AssistantDMS: Reynolds & Reyndols Website Providers: Cobalt, dealer track, dealer.comBusiness Development Manager: • Installed and Implemented dealership processes and managed CRM (Autobase) • Overall Systems AdministratorInternet Manager:• Built web pages, maintained 2 Cobalt & Dealer.com websites & built SEO content for Digital Marketing Strategies & paid search Campaigns• Managed both Sales & Service leads, competitively priced online inventory, maintained a relationship with third party advertisers and vendors, evaluated lead quality and lead response requirementsCertified Cadillac Mark of Excellence EBE Facilitator:• Process Enrollment, Dealership Quarter Objectives• GM Sales and Service training courses/qualifications/GM earn power Customer Relations Manager:• Managed Sales and Service customer satisfaction, Implemented processes and on going sales training Lease Renewal/Retention Manager:• Managed/Maintained Lease Renewal & Retail Retention Digital Marketing:• Monthly email and direct marketing campaigns, monthly Newsletter & detailed return on investment reports.Dealership Systems Administrator:• Managed & Maintained CRM (Autobase) Oversaw both Sales and Service data entry & follow up process • Managed the sales team work ethic, GM training, inbound and outbound calls and processes IT assistance; one on one training on all “how to” questions for sales, service and management.