Arthur Hernandez Email & Phone Number

California, United States

San Francisco Bay Area

• Translate customer business needs and coordinate with technology partners to operationalize new offerings and implement the solution
• Plan and execute joint events with our technology partners to facilitate sales in different markets which has resulted in the transformation of an underperforming market to top performing in the span of one year
• Developed a new tool to streamline the wireline sales upgrade process and currently implemented in several regions
• Continuing responsibilities from SE II

San Francisco Bay Area

• Designed solutions for customers to move to Microsoft, or Google Cloud Platforms in response to business needs
• Managed deployment teams resulting in the addition of thousands of users on Sprint’s Cloud portfolio
• Primary escalation technical resource for all cloud products serving the Northern California, Pacific Northwest, and Southeast regions and secondary resource for the rest of the United States
• Provided security workshops to customers to evaluate their current environment to secure data on mobile devices, desktops, and the cloud
• Facilitated technical expertise and customer relationship training with the sales team

Atlanta, Georgia

• Interfaced directly with customers and sales to create technical network designs for Sprint wireline solutions
• Designed WAN networks using various technologies such as LTE, MPLS, IPSEC Tunnels, and Sprint Secure Internet
• Active leader in internal application development to facilitate shorter sales cycle times and request for information

Atlanta, Georgia

• Interface directly with the Solution Engineers and Solution Engineering Management to manage customer network designs and requirements needed to create customer documentation
• Developed an internal application to audit design documents and deployed configurations on thousands of routers

• Drafted and edited Electrical/Telecommunication drawings for renovation and expansion construction projects for the university with 50,000 students.
• Assisted university administration, staff and students in troubleshooting, installation, and maintenance of Cat 5e/6, Coaxial, and fiber optic cable

• Directly organized and managed over 150 students living in the residence hall.
• Served as the primary mediator for intra-resident relations while being the liaison to the university’s staff and administration.

Miami/Fort Lauderdale Area

Bachelor Of Science - Bs, Computer Engineering

Developed the electrical system for an Autonomous Submarine with onboard capabilities including real-time image processing, signal.

Bachelor Of Science - Bs, Electrical Engineering

Developed a power model after a city’s grid to demonstrate the generation and distribution of power

Continuing Education

Pursuing additional coursework and industry certifications in application development, cyber security, and network architecture