Alan Freedman Email & Phone Number

Toronto, Canada Area

Enterprise Enabling Technology Solutions Testing Centre of Excellence (EETS TCoE) is the provider of testing services across the EETS group. TCoE is responsible for providing appropriate testing solutions and quality control for IT-owned projects by EETS. The goal of the TCoE is to create a best in class testing team, focused on leveraging industry best practices and processes for QA and Quality Control (QC). Managed both Risk and Financial software QA/Testing projectsTeam Leadership &… Show more Enterprise Enabling Technology Solutions Testing Centre of Excellence (EETS TCoE) is the provider of testing services across the EETS group. TCoE is responsible for providing appropriate testing solutions and quality control for IT-owned projects by EETS. The goal of the TCoE is to create a best in class testing team, focused on leveraging industry best practices and processes for QA and Quality Control (QC). Managed both Risk and Financial software QA/Testing projectsTeam Leadership & Collaboration Managed a team, providing both leadership and technical guidance; set targets and objectives and deliver results. Grew team expertise to align with enterprise demand and the Bank's business / technology direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered.  Provided coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members’ assessment of performance and development plans. QA Functions, Projects & Initiatives Ensured testing is conducted in a manner that does not impact the production environment and per established information security and information privacy policies and guidelines. Implemented quality, operational, and service management processes and ensure adherence to the processes. Provided testing estimates and estimate revisions for costs and resources; track financial actuals against provided estimates and provide forecasts to appropriate stakeholders. Developed and managed the departmental plan and budget to ensure effective use of corporate funds and compliance with budget targets and outsource vendor contract terms and conditions. Managed intake and demand, coordinating testing resources as required; identify and source appropriate resources across all work streams, ensure all resources are used effectively. Show less

1201 Wilson Ave.

• To manage and co-ordinate system testing and release management services for the ministry’s very large and complex road user safety (RUS) multi-platform environments.• To support critical program business needs for a large division in both legacy and web-based technology, which includes responsibility for systems testing, coordination and support of User Acceptance Testing (UAT), • Production promotion of Road User Safety Application Solutions in-house developed applications and… Show more • To manage and co-ordinate system testing and release management services for the ministry’s very large and complex road user safety (RUS) multi-platform environments.• To support critical program business needs for a large division in both legacy and web-based technology, which includes responsibility for systems testing, coordination and support of User Acceptance Testing (UAT), • Production promotion of Road User Safety Application Solutions in-house developed applications and changes/enhancements to the technical infrastructure and management of all software configuration items within the organization.• To co-ordinate and participate in major projects for the testing improvements and development testing methodologies, standards and tools.• To co-ordinate and participate in multi-ministry and jurisdictional projects having broad application and impacts across government and industry. • To provide expert strategic advice related to major I&IT issues and administrative and technical directions to I.T. staff and consultants. Show less

Oversight for testing shared service operations global service team of 275. Create and execute strategy for maintaining and promoting test methodologies and tools across IT and 12 business units. Ensured effective management and leadership in planning and strategy, documentation, governance, processes, artefacts, policies, internal and external relationships, and communication. Set direction for the vision of the Centre of Excellence (CoE). Coached, trained, and developed team, ensuring… Show more Oversight for testing shared service operations global service team of 275. Create and execute strategy for maintaining and promoting test methodologies and tools across IT and 12 business units. Ensured effective management and leadership in planning and strategy, documentation, governance, processes, artefacts, policies, internal and external relationships, and communication. Set direction for the vision of the Centre of Excellence (CoE). Coached, trained, and developed team, ensuring compliance and consistent high standards of quality, across all business units. Supported QA team in defining deliverables, content, and quality metrics. Established and participated in QA communications program to inspire action for results, including roadshows, project quality, kickoff meetings, and departmental presentations. Managed 3rd Party vendors.• Established testing shared service team to support all testing initiatives across all business units. Provided testing consulting, automation, performance, SOA, mobility testing, and vendor resources to support testing needs.• Collaborated with BA CoE, SDLC CoE and Architecture CoE to ensure consistency and integration.• QA expert and visionary in interconnection of QA practices with SDLC, PMF, Governance, and CMMI. • Monitored Change Requests and determined risk impact.• Established methods to increase effectiveness and efficiency of projects and programs to provide additional benefits to project stakeholders. Monitored use of testing and performance automation and checked results for compliance to quality standards, identifying and eliminating causes of unsatisfactory performance.• Created formulas and templates for estimating and planning test activities; established and maintained common automation framework and shared common library for QA metrics and artefacts. • Captured test progress status/reports across all QA teams for senior management reports, including cost and performance. Show less

Totonto

Full accountability for success of QA program, establishing and driving strategic and tactical QA initiatives and plans. Led creation and adherence to QA processes and methodologies, setting vision and direction for team, managing internal and external relationships and communication, including 3rd Party vendors. Established and executed a strategy for maintaining and promoting testing methodologies and tools across IT and all business units. Managed a team of 35 QA Specialists in four global… Show more Full accountability for success of QA program, establishing and driving strategic and tactical QA initiatives and plans. Led creation and adherence to QA processes and methodologies, setting vision and direction for team, managing internal and external relationships and communication, including 3rd Party vendors. Established and executed a strategy for maintaining and promoting testing methodologies and tools across IT and all business units. Managed a team of 35 QA Specialists in four global locations and 350 vendor resources, supporting all test activities, including planning, execution, test environment support, and release management. Championed implementation of a QA program and assisted with QA process improvement within RBC Applications Global Technology Operations. Managed execution of QA strategy including business acceptance, user acceptance, and system integration.• Centralized testing groups, creating a Test Center of Expertise. Justified additional cost of quality, using roadshows to communicate benefits of testing services. Improved consistent processes, tools, and metrics across all business units.• Contributed to development and implementation of common QA governance processes and associated reporting metrics, development, and implementation of common continuous improvement criteria and measurements.• Partnered with Process and Methodology CoE, Infrastructure Services, Process Project Office, and other QA groups.• Researched emerging trends/best practices and determined implications of proposed methodologies on meeting strategy.• Member of application design team. Directed software automation effort, identifying applications that benefit from automation, and developed and implemented test cases. Show less

Toronto, Canada Area

Directed entire operations for QA department, including hiring, HR issues, performance, training and development. Oversaw deliverables to operations and implementation teams and assisted in development of individual project charters and plans. Administered QA/Test Budget of $1.75M. Hands-on management of team of 25 Quality Analysts\Testers across three testing groups. Collaborated across all levels and functions within organization. Built strong relationships internally, and externally with 3rd… Show more Directed entire operations for QA department, including hiring, HR issues, performance, training and development. Oversaw deliverables to operations and implementation teams and assisted in development of individual project charters and plans. Administered QA/Test Budget of $1.75M. Hands-on management of team of 25 Quality Analysts\Testers across three testing groups. Collaborated across all levels and functions within organization. Built strong relationships internally, and externally with 3rd Party vendors, to ensure adherence to quality standards. Monitored production issues and reported on project status to senior management. Software developed in MS SQL, Java Data Mapping under Win NT, and UNIX Sun.• Revamped quality initiatives to bring Capability Maturity Model (CMM) rating to next level.• Oversaw production of high calibre, functional, integration and regression testing, including preparation of metrics.• Reviewed Engineering Change Requests for validity and project start-up estimating to deliver at a low cost and on time.• Managed User Acceptance Test (UAT) and assessment/interpretation of test results and oversaw test automation.• Provided consultation and reviews, including written analysis of conceptual and logical models, risks and mitigation strategies, and impact analysis of quality defects and process/product deficiencies. Show less

Toronto, Canada Area

Managed all aspects of quality/testing methodologies for design, development, implementation, and maintenance of applications. Supervised 18 Testers/Analysts, including performance, training, and development. Ensured department QA/Testing activities met project schedule, and that products were produced through quality processes. Reviewed resource needs for QA/Test department and performed yearly budget reviews with VP Development. Reported to senior management and across departments on project… Show more Managed all aspects of quality/testing methodologies for design, development, implementation, and maintenance of applications. Supervised 18 Testers/Analysts, including performance, training, and development. Ensured department QA/Testing activities met project schedule, and that products were produced through quality processes. Reviewed resource needs for QA/Test department and performed yearly budget reviews with VP Development. Reported to senior management and across departments on project status and release recommendation. Promoted and implemented Six Sigma. Produced Video Graphic driver to support Win3.1, Win95, NT 3.51, NT 4.0, OS/2, UNIX using C++, and Assembler, and managed the testing of MPEG, TV software product. • Scheduled team activities with Microsoft Project for product testing/release of software/hardware to support DOS, Windows 3.x, OS/2, Windows 95, Windows NT and international versions.• Oversaw regression script automation using Mercury Tool Suite, resulting in reduced regression costs and provide reusable scripts.• Reviewed daily defect integrity information in database and team’s test plans and results for overall coverage. Held code and documentation walkthroughs.• Enforced compliance with ISO standards for documentation, unit, and integration tests. • Reported monthly QA/Testing report of project costs to VP, including project resources costs, hardware, and software purchases. Show less