Ahmed Fouad Email & Phone Number

Dubai, Ae

Middel East, North Africa, Turkey And Pakistan

Middel East, North Africa, Turkey And Pakistan

• Scoping/architecting and sizing customer engagements and post-sales management of Professional Services engagements.• Act as the main liaison for the channel partners in the region for presales and post-sales product-related activities. Such activities include product training, pre-sale responsibilities, project implementations including (tPOS, Mobile POS, eCommerce, Inventory management, Loyalty Programs, Inventory Handhelds, Digital passes, ERP Integrations including SAP, MS Dynamics, Sage), and managing the enablement program including enforcing the certifications. • Understand and support the needs, objectives, and business requirements arising from pre-sale opportunities and existing projects, while working closely with the channel partner community. • Focus on driving partner and customer satisfaction by preventing project escalations and ensuring the correct level of knowledge is accessible by the partner community.• Work closely with the in-region Channel Sales Manager and support the sales strategies in place with the primary objective to increase sales revenue.

Levant Region

• Leads technology strategy formulation by aligning the company needs and technology solutions.• Monitors the execution of technology strategy/digital transformation roadmap.• Orchestrates between business users and technical teams/vendors.• Delivers regular industry/technology updates and opportunities to the group CEO.• Contributed to strategic analysis and planning to drive successful expansion into new countries.• Assisted in selecting an acquisition strategy to effectively support the market development plan.

Dubai, United Arab Emirates

As the Chairman's Advisor for Digital Transformation, I am responsible for leading the digital transformation efforts within the company and providing strategic advice to the company chairman. My role entails identifying business requirements and devising actionable plans for successful transformation. I actively contribute to the selection and implementation of new information systems, including ERP, POS, eCommerce platforms, and more. Additionally, I lead the company's new information systems implementations and oversee project management.Key Responsibilities:• Spearhead the digital transformation strategy of the company in close collaboration with the company chairman.• Assess business requirements and determine necessary actions to drive effective transformation.• Provide expert guidance and recommendations in the selection of new information systems, such as ERP, POS, eCommerce, etc.• Lead the implementation of new information systems and manage associated projects.• Ensure seamless integration of new technologies and systems across the organization.• Stay informed about industry trends and advancements in digital transformation.• Foster a culture of continuous improvement, digital mindset, and data-driven decision-making.

Maryland, United States

• Scoping, Planning, and Time scheduling for Microsoft Dynamics and large-scale projects.• Manage projects using Microsoft Sure Step Methodology.• Create and deliver project work plans to meet the project deliverables & requirements.• Manage Stakeholders' expectations.• Build a strong relationship with the project stakeholders.• Manage day-to-day operational aspects of the project(s).• Handle project(s) issues internally & externally.• Ensures that project(s) documents are appropriate, updated & matched with SOW statement.• Works closely with relevant stakeholders to ensure that implementation has been done in the right way and aligned with project criteria.• Submits project status reports to stakeholders.• Collaborate with third-party partners to implement quality improvement for system integrations.• Constantly monitor and report the progress of opened projects to stakeholders and sponsors.• Take proper actions both corrective & preventive in order to enhance the project life cycle.

Cairo

Egypt

• Scoping, Planning, and Time scheduling for Hospitality, ERP, POS, and Retail projects.• Manage several projects concurrently.• Take ownership of the project from the beginning till the final acceptance In other words (Get the Job Done under any circumstances).• Create and deliver project work plans to meet the project deliverables & requirements.• Manage day-to-day operational aspects of the project(s).• Handle project(s) issues internally & externally.• Ensures that project(s) documents are appropriate, updated & matched with SOW statement.• Works closely with relevant stakeholders to ensure that implementation has been done in the right way and aligned with project criteria.• Submits project status reports to stakeholders.• Take proper actions both corrective & preventive in order to enhance the project life cycle.

• Assist in Planning, Scoping, and Time scheduling for Hospitality, ERP, POS, and Retail projects.• Follow up with internal & external correspondences.• Prepare the channels to provide deliverables on customer sites.• Control the project plan when necessary to avoid deviation & to assure that project meets the key deliverables defined at the start of it.• Collaborate with third-party partners to implement quality improvement for system integrations.• Constantly monitor and report the progress of opened projects to stakeholders

Cairo

• Implement and support the Property Management System for Hotels and Resorts.• Implement and support POS systems for Hospitality & Retail.• Provide operations consultancy for Hospitality & Retail users.• Provide Technical support for end-users.

Sharm El Shiekh

Sharm El Shiekh

• Welcoming Guest.• Answer queries.• Perform check-in and check-out procedures.

Cairo

• Welcoming Guest.• Answer queries.• Perform check in and check out procedures.

Cairo, Egypt

Doctor Of Philosophy - Phd, Strategic Management And Leadership - Candidate

Doctor Of Business Administration - Candidate, Entrepreneurship

Specialization, Omnichannel Retail Strategy, Excellent

Course Certificates Completed: - Retail Marketing Strategy - Retail Digital Supply Chain and Analytics - Managing Human Capital in Retail

Master Of Business Administration - Mba

Specialization, Entrepreneurship/Entrepreneurial Studies, Excellent

Course Certificates Completed: - Developing Innovative Ideas for New Companies. - Innovation for Entrepreneurs: From Idea to Marketplace..

Postgraduate Degree, Informatics/Ebusiness Management

Bachelor Of Science - Bs, Business Administration And Management, General