‏As an intern Software Business Analyst, I have gained hands-on experience in testing applications before deployment, ensuring high-quality performance, and collaborating closely with developers to resolve any technical issues. Additionally, I have provided technical support for events like the Mazayn Festival, working alongside back-end developers to address system issues promptly. I have also developed skills in business analysis, including writing comprehensive user guides and other documentation. My role has involved attending meetings with clients to gather and clarify requirements, further enhancing my communication and analytical abilities

Use ticketing systems and software to process sales transactions.Provide excellent customer service by addressing concerns and resolving issues.This experience reflects my versatility, adaptability, and commitment to delivering results in a fast-paced setting