Seyram Ahiabor

Seyram Ahiabor Email and Phone Number

Projects | Client Services | Technical Support | Events | Fintech | Life Volunteer @ IT Consortium
accra, greater accra, ghana
Seyram Ahiabor's Location
Accra, Greater Accra Region, Ghana, Ghana
Seyram Ahiabor's Contact Details

Seyram Ahiabor personal email

About Seyram Ahiabor

Seyram Ahiabor is a Projects | Client Services | Technical Support | Events | Fintech | Life Volunteer at IT Consortium. They possess expertise in teamwork, troubleshooting, management, bash, windows and 8 more skills.

Seyram Ahiabor's Current Company Details
IT Consortium

It Consortium

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Projects | Client Services | Technical Support | Events | Fintech | Life Volunteer
accra, greater accra, ghana
Website:
itconsortiumgh.com
Employees:
73
Seyram Ahiabor Work Experience Details
  • It Consortium
    Senior Projects Coordinator
    It Consortium Mar 2023 - Present
    Accra, Greater Accra, Ghana
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  • It Consortium
    Projects Coordinator
    It Consortium Jan 2020 - Mar 2022
    Adjiringanor
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  • It Consortium
    Projects Officer
    It Consortium Nov 2018 - Jan 2020
    Adjiringanor - East Legon, Accra
    View
  • It Consortium
    Technical Support Officer
    It Consortium Aug 2017 - Nov 2018
    Adjiringanor - East Legon, Accra
    Support:1. Ensure client issues are resolved within specified SLA times2. Manage internal and external clients to ensure timelines for resolving issues are met3. Manage accounts of some high value clients4. Manage product or integration changes project for clients5. Manage new projects6. Design process flows and mockups7. Prepare and deliver project presentations8. Write project proposals for new projects9. Represent company at project meetings10. Manage minor changes to Company Website.
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  • Rancard
    Program Manager
    Rancard Jan 2017 - Mar 2017
    Roman Ridge, Accra - Ghana
    Curate content from major online publishers that drives higher user engagement experiences in 3 mobile apps.Ensure accurate recording of all user engagement metrics for proper reporting to appropriate recipients. Keep APP users engaged with APP contents through Email, Notifications and Whatsapp platforms. Research, test and implement new user engagement initiatives to improve user engagement and grow social graph for the company.
  • Rancard
    Analyst, Program Management
    Rancard Oct 2015 - Dec 2016
    Roman Ridge
    Curate content that drive higher user engagement in Rendezvous clientsEnsure accurate recording of all user engagement metrics for Rancard and clientsEngage users over all available channelsEnsure the number of Daily Active Users increases by 10% on a monthly basisEnsure a monthly clickthrough rate of 20% via email notificationsResearch, Test and implement new user engagement initiatives to improve user engagement on all available channels
  • Rancard Solutions Ltd
    Service Delivery Analyst
    Rancard Solutions Ltd Sep 2010 - Oct 2015
    Roman Ridge
    Troubleshooting connectivity problems with Mobile Networks and Content ProvidersProviding the relevant technical assistance to ClientsMonitor and resolve issues on servers and network infrastructurePerform preventative system administration tasks on serversAutomate system administration operationsDocument relevant processes and policies to make tasks and training a lot easier.Provide technical documents for products and processes.
  • Knet Ghana Ltd
    Head Of Customer Service For Knet-Is Partnership
    Knet Ghana Ltd Dec 2008 - Nov 2010
    Monitor client link status ensuring that problems are quickly resolved, Manage clients in times of crisis, schedule review meetings, generate weekly, monthly and adhoc reports covering link performance for client sites, research into ways of improving IP Network implementation, create relevant documents to serve as a teaching guide for new recruits, train new recruits in customer service duties as prescribed by KNET and its clients.

Seyram Ahiabor Skills

Teamwork Troubleshooting Management Bash Windows Operating Systems Training Documentations Social Media Marketing Copy Writing Event Organization Microsoft Office Team Leadership

Seyram Ahiabor Education Details

Frequently Asked Questions about Seyram Ahiabor

What company does Seyram Ahiabor work for?

Seyram Ahiabor works for It Consortium

What is Seyram Ahiabor's role at the current company?

Seyram Ahiabor's current role is Projects | Client Services | Technical Support | Events | Fintech | Life Volunteer.

What is Seyram Ahiabor's email address?

Seyram Ahiabor's email address is ah****@****ail.com

What schools did Seyram Ahiabor attend?

Seyram Ahiabor attended Ashesi University.

What are some of Seyram Ahiabor's interests?

Seyram Ahiabor has interest in Football, Social Media, Client Relations, Health, Children, Volunteerism, Education, Environment, Linux Administration, Science And Technology.

What skills is Seyram Ahiabor known for?

Seyram Ahiabor has skills like Teamwork, Troubleshooting, Management, Bash, Windows, Operating Systems, Training, Documentations, Social Media Marketing, Copy Writing, Event Organization, Microsoft Office.

Who are Seyram Ahiabor's colleagues?

Seyram Ahiabor's colleagues are Alfred Ternor, Erica Minsi, Kelvin Addae Kwarteng, Dorothy Ettih, Senam Philip Adagbe, Jojo Fynn Mensah, Elsie Naiah Sagoe.

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