Ahibi Mosugu Email and Phone Number

• Managing and supervising banking operations and administrative activities in the branch.• Ensuring branch operations’ staff adherence and compliance to Bank policies, processes and procedures.• Handling systems authorization of all transaction processed for the branch• Negotiating with vendors/suppliers on all supplies to the branch • Facilitating and coordinating weekly branch operational performance review meetings. • Providing leadership and supervision for the branch… Show more • Managing and supervising banking operations and administrative activities in the branch.• Ensuring branch operations’ staff adherence and compliance to Bank policies, processes and procedures.• Handling systems authorization of all transaction processed for the branch• Negotiating with vendors/suppliers on all supplies to the branch • Facilitating and coordinating weekly branch operational performance review meetings. • Providing leadership and supervision for the branch operations team tasked with weekly reconciliation of all electronic transactions and other general ledger accounts.• Managing and ensuring operating costs of the branch does not exceed target.• Monitoring and managing staff performance and providing relevant feedback.• Conducting periodic staff training for both existing and new product lines of the bank.• Collaborating and working with the branch marketing team to identify business prospects for conversion to bank customers. • Operational performance report rendition Show less

• Performed account-to-account transfers to Zenith and other bank customers, as well as settlement of interbank funds• Processed inward and outward clearing cheques• Processing and issuance of Managers' cheques• Performed account proof for related general ledgers and reconciliation• Processed offshore transfers• Processed import duty transactions, collated, and generated daily reports as appropriate• Performed Fixed asset booking and management• Rendered regulatory… Show more • Performed account-to-account transfers to Zenith and other bank customers, as well as settlement of interbank funds• Processed inward and outward clearing cheques• Processing and issuance of Managers' cheques• Performed account proof for related general ledgers and reconciliation• Processed offshore transfers• Processed import duty transactions, collated, and generated daily reports as appropriate• Performed Fixed asset booking and management• Rendered regulatory returns to appropriate authorities• Performed daily reconciliation of electronic transactions, web payments, and branch general ledger accounts.• Ensured excellent customer service delivery and resolution of various customer inquiries• Performed reviews and call over of transactions posted by team members for the correctness• Provided support and on-the-job training for new employees• Facilitated booking, rollover, and termination of fixed deposits and call deposits according to the terms and conditions of account opening Show less

• Vault management and cash movement supervision.• Managed reconciliation of ATM and other general ledger accounts. • Managed frontline management and customer enquiries.• Asset and risk analysis, review and reporting. • Provided daily supervision for staff in Cash & teller unit. • Reviewed and verified all Western Union Money Transfers tickets

• Received/Paid cash and cheques• Frontline management and customer enquiries• Managed day to day ATM operations• Processed Western Union transfers• Processed and reconciled taxes and bills payment, customized collections and electronic payments• Periodic reporting of suspicious transactions in line with Anti-money laundry laws