Ashleigh Higgins-Smith Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pennsylvania, United States

Upper Gwynedd, Pennsylvania, United States

• Contributed to drafting project plans and schedules.• Participated in client meetings to review project status.• Cultivated strong collaboration among apprentices, colleagues, customers and suppliers.• Executed everyday office duties by maintaining records, organizing files and completing paperwork.• Enhanced understanding of industry standards via direct observation of expert colleagues.• Collected and collated data to track efficiency and performance.• Helped define… Show more • Contributed to drafting project plans and schedules.• Participated in client meetings to review project status.• Cultivated strong collaboration among apprentices, colleagues, customers and suppliers.• Executed everyday office duties by maintaining records, organizing files and completing paperwork.• Enhanced understanding of industry standards via direct observation of expert colleagues.• Collected and collated data to track efficiency and performance.• Helped define project roles and responsibilities, deliverables and timelines by working closely with stakeholders.• Assisted with planning by helping document, develop and refine concepts to align strategies with stated project objectives.• Provided consistent project updates to stakeholders by scheduling appropriate meetings.• Produced thorough, accurate and timely reports of project activities.• Attended training sessions to keep up-to-date with advancements in the field.• Coordinated project activities to meet deadlines.• Worked alongside stakeholders to meet project requirements.• Attended regular team meetings to evaluate progress.• Managed communications with partners and suppliers for on-time material delivery. Show less

United States

• Set specific goals for projects to measure progress and evaluate end results• Cultivated business partnerships to build lasting relationships with internal and external parties• Assessed projects against budgets and timelines, keeping team and assignments on task• Collaborated with approximately twenty marketing teams to verify launch timing• Supported updates to launch timing documentation used by US Oncology senior leaders for decision making and resource… Show more • Set specific goals for projects to measure progress and evaluate end results• Cultivated business partnerships to build lasting relationships with internal and external parties• Assessed projects against budgets and timelines, keeping team and assignments on task• Collaborated with approximately twenty marketing teams to verify launch timing• Supported updates to launch timing documentation used by US Oncology senior leaders for decision making and resource allocation• Contacted approximately 20 L3 Next leads to gain insight into their experience with the new framework, and any resource needs they have• Assisted with organizing and planning a global DEI event happening in 3Q 2024 Show less

Philadelphia, Pennsylvania, United States

New Jersey, United States

• Developed strong relationships with vendors and carriers to negotiate rates• Communicated effectively with end users to address concerns and provide updates• Trained end user and new engineers on company policies, procedures, and software systems• Evaluated software or hardware to recommend improvements or upgrades and improve operational efficiencies• Conducted remote troubleshooting to diagnose software problems• Performed variety of clerical and administrative duties… Show more • Developed strong relationships with vendors and carriers to negotiate rates• Communicated effectively with end users to address concerns and provide updates• Trained end user and new engineers on company policies, procedures, and software systems• Evaluated software or hardware to recommend improvements or upgrades and improve operational efficiencies• Conducted remote troubleshooting to diagnose software problems• Performed variety of clerical and administrative duties pertaining to on-site support• Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support• Respond to incidents & requests for Managed Service Provider supporting over 2500 users• Followed established internal ITIL Incident Management process• Primary Apple Support Tech for all Apple Devices, including Apple Watch, iPod, iPhone, iPad, Mac• Provide product workshops & client training on using the full capabilities of a variety of iOS devices• Set up, troubleshooting and support a variety of iOS device configurations• Established knowledge base to capture incoming new knowledge and support requirements for clients• Created, escalated, and updated helpdesk tickets to assist in troubleshooting end user concerns• Applied knowledge base articles, best practice, and experience to determine best solution• Follow up and update customers on status of their reported issues• Escalate to next level for further investigation when necessaryIdentify and suggest improvements to work processes Show less

United States

Ardmore, Pennsylvania, United States

Willow Grove, Pa, United States

Willow Grove, Pennsylvania

Bryn Mawr, Pennsylvania

Greater New York City Area

Greater New York City Area

Ardmore,Pa

I am primarily responsible for ensuring our Most Amazing Personal Servicecomes to life through building and maintaining a solid customer base.As part of this outstanding service, I perform various sales, personal styling, inventory and register transactions.I also assist the manger with opening and closing procedures, and makingsure the store is in tip top shape and all times. I also assist with stage set and use the floor plans given to merchandise the store. Merchandising is… Show more I am primarily responsible for ensuring our Most Amazing Personal Servicecomes to life through building and maintaining a solid customer base.As part of this outstanding service, I perform various sales, personal styling, inventory and register transactions.I also assist the manger with opening and closing procedures, and makingsure the store is in tip top shape and all times. I also assist with stage set and use the floor plans given to merchandise the store. Merchandising is my passion and I have a key vision when it comes to it, also I am the go person when the lead merchandiser is not on duty Show less

King Of Prussia, Pennsylvania

I started out as a sales associate and excelled in selling and meeting my goals. After a short time I managed to become a floor supervisor and a key holder for the store. As a floor supervisor, when the manger was off or out of the store I acted as the manger on duty and oversaw, making sure customers were served and the sales associates preformed the duties well. I also preformed the closing procedures of the store, which meant filling out the paper work, the logs, counting and closing down… Show more I started out as a sales associate and excelled in selling and meeting my goals. After a short time I managed to become a floor supervisor and a key holder for the store. As a floor supervisor, when the manger was off or out of the store I acted as the manger on duty and oversaw, making sure customers were served and the sales associates preformed the duties well. I also preformed the closing procedures of the store, which meant filling out the paper work, the logs, counting and closing down the registers while my associates cleaning and prepare to shut down the store for the end I the day. I also opened the store in the mornings as well if needed. Show less

Bachelor’S Degree, Fashion Merchandising, Junior

Associate Of Arts And Sciences (Aas), Fashion Merchandising

High School Diploma, General Studies