Aaron Hilgen
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Aaron Hilgen Email & Phone Number

Regional service manager with a passion for knowledge transfer and building from within. at COPAN Diagnostics, Inc.
Location: Shawnee, Kansas, United States 8 work roles 3 schools
1 work email found @copanusa.net LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Current company
Role
Regional service manager with a passion for knowledge transfer and building from within.
Location
Shawnee, Kansas, United States
Company size

Who is Aaron Hilgen? Overview

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Quick answer

Aaron Hilgen is listed as Regional service manager with a passion for knowledge transfer and building from within. at COPAN Diagnostics, Inc., a with 73 employees, based in Shawnee, Kansas, United States. AeroLeads shows a work email signal at copanusa.net and a matched LinkedIn profile for Aaron Hilgen.

Aaron Hilgen previously worked as Regional Service Manager - West at Copan Diagnostics, Inc. and Technical Support Manager at Copan Diagnostics, Inc.. Aaron Hilgen holds Bachelor Of Science - Bs, Business Administration And Management, General, 3.8 Gpa from Park University.

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Email format at COPAN Diagnostics, Inc.

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{first}.{last}@copanusa.net
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Profile bio

About Aaron Hilgen

I am currently managing the Western region of our service department. In addition, I am the technical expert for the UniVerse and URIVerse projects for Copan Diagnostics, with eight direct report FSEs. In my role, I oversee the service side of our microbiology and molecular automation; including routine maintenance, repair, and installation to analytics, KPIs, and productivity reporting. One of my passions and largest tasks is building a foundation for engineer training and streamlining routine processes for the team. By building the core knowledge of our team I hope to provide an opportunity for engineers to grow and develop their careers both inside and out of our organization.Outside of work I am a husband of thirteen years to my fantastic wife and father to two children. We enjoy traveling, museums, outdoor adventures, and trying new restaurants. One passion of mine is encouraging my children to appreciate and enjoy the splendor and peacefulness of the outdoors. If I am not working or playing with my children you can find me at a local hangout with some friends or playing disc golf.I was previously the senior service technician in the Midwest region of Patterson Veterinary. For over four years I grew the service business into five additional metropolitan areas, requiring the hiring of three additional technicians to keep up with demand. In this role, I installed, repaired, and maintained medical equipment for veterinarians such as full-body x-ray, dental x-ray, ultrasound, autoclaves, vital monitors, centrifuges, microscopes, IV pumps, surgical lights, and tables, in addition to training new technicians on how to properly install, repair, maintain, and use the equipment. Before my time with Patterson, I was a Biomedical Technicians for Lawrence Memorial Hospital. While there I learned a great many valuable skills and received manufacturer training from companies like Phillips Healthcare. LMH was the first company to give me a chance to use my skills in the Biomedical field based on my work ethic and positive attitude. My understanding of strict guidelines and state regulations from my previous job in laboratories showed the hospital I knew what it meant to be safe, confidential, and give the utmost care to patients I could not even see. I recently graduated with a BS in Business Management from Park University. In 2015 I graduated from Johnson County Community College with my A.A.S in Electronics Technology and am accredited by over ten different healthcare manufacturers on their equipment.

Listed skills include Electronics, Healthcare, Medical Devices, Process Improvement, and 14 others.

Current workplace

Aaron Hilgen's current company

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COPAN Diagnostics, Inc.
Copan Diagnostics, Inc.
Regional service manager with a passion for knowledge transfer and building from within.
murrieta, california, united states
Website
Employees
73
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8 roles

Aaron Hilgen work experience

A career timeline built from the work history available for this profile.

Regional Service Manager - West

Current

Shawnee, Kansas, United States

Our goal at Copan Diagnostics is to provide world-leading service to our customers. I support his goal byoverseeing the operational excellence of the Western region within the automation service department. I work closely with my eight field engineers to prioritize preventative maintenance while ensuring required service and installations are timely and thorough. This role leans more heavily on the customer side, communicating effectively in order to provide for the needs of the laboratories we automate.

Jul 2024 - Present

Technical Support Manager

Shawnee, Kansas, United States

I am privileged to manage the UniVerse team of FSE's as well as work hands-on with the equipment when needed. This approach offers me the best chance to understand the needs of my engineers in the field as well as the desire to enrich their careers with the right tools, skills, and knowledge. Together we are propelling our service department to the highest level possible.Supplemental to that, I analyze automation productivity, repair trends, and parts lifespans to offer the best experience possible for our customers.

Jul 2021 - Jul 2024

Biomedical Equipment Technician

Lees Summit, Missouri, United States

I validate, calibrate, and repair laboratory equipment each weekend to help off-set the workload of the full-time staff.

Mar 2018 - Jul 2021

Field Service Technician Iii

Lenexa, Kansas

I service the greater Kansas City and St Louis area, expanding out into Iowa, Nebraska, Oklahoma, Arkansas, and sometimes beyond. I install, maintain, repair, and educate veterinary clinics on the proper use of and maintenance of their medical equipment to further their ability to care for and treat their patients. In addition, I train all new technicians within my region.

Jul 2017 - Jul 2021

Biomedical Engineer

Lawrence, Kansas

Maintain, calibrate, and repair all medical equipment in our 125-bed hospital. Our Bio-med team was trained in every category of equipment, not just specializing in beds or monitors, to be able to cover each other during vacations or illness. I was sent to Phillips Healthcare to train on their vitals monitors and received in-house training for Alaris IV pumps and BodyGuard 545 epidural IV pump.

Feb 2016 - Jul 2017

Lab Aide Ii

Checking instrument reagents, performing daily and weekly maintenance on the AU5400. Pulling department pending lists and finding lost samples. Learning the inventory process for entire department needs such as reagents, replacement parts, pipette tips, cups, wash solution, etc. A part of many special projects like validating the AU5800, improving CPB, and joining the safety committee and Lab Week committee.

Jul 2008 - Feb 2016

Lab Tech I

Started as data entry in the Microbiology department and quickly showed interest and skill in additional areas. After learning every assay in Microbiology I was promoted to Lab Tech I. Began training new hires and running New York/CAP surveys.

May 2005 - Jul 2008

Park Services

Buena Park, Ca

Made sure the park looked neat, tidy, and enjoyable to the visitors. Swept the paths, collected the trash, and cleaned the bathrooms.

Jun 2002 - Sep 2002
Team & coworkers

Colleagues at COPAN Diagnostics, Inc.

Other employees you can reach at copanusa.com. View company contacts for 73 employees →

3 education records

Aaron Hilgen education

Bachelor Of Science - Bs, Business Administration And Management, General, 3.8 Gpa

Associate'S Degree, Industrial Electronics Technology/Technician, 3.7 Gpa

Our program is FAA accredited and focuses on both the theory and hands-on application of electricity, analog and digital circuitry, analog.

FAQ

Frequently asked questions about Aaron Hilgen

Quick answers generated from the profile data available on this page.

What company does Aaron Hilgen work for?

Aaron Hilgen works for COPAN Diagnostics, Inc..

What is Aaron Hilgen's role at COPAN Diagnostics, Inc.?

Aaron Hilgen is listed as Regional service manager with a passion for knowledge transfer and building from within. at COPAN Diagnostics, Inc..

What is Aaron Hilgen's email address?

AeroLeads has found 1 work email signal at @copanusa.net for Aaron Hilgen at COPAN Diagnostics, Inc..

Where is Aaron Hilgen based?

Aaron Hilgen is based in Shawnee, Kansas, United States while working with COPAN Diagnostics, Inc..

What companies has Aaron Hilgen worked for?

Aaron Hilgen has worked for Copan Diagnostics, Inc., Viracor Eurofins Clinical Diagnostics, Patterson Veterinary Supply, Lawrence Memorial Hospital, and Quest Diagnostics.

Who are Aaron Hilgen's colleagues at COPAN Diagnostics, Inc.?

Aaron Hilgen's colleagues at COPAN Diagnostics, Inc. include Liz Aviles, Laura Marcelli, Bebe Afien, Qasim Farooq, and Yahelis Velez.

How can I contact Aaron Hilgen?

You can use AeroLeads to view verified contact signals for Aaron Hilgen at COPAN Diagnostics, Inc., including work email, phone, and LinkedIn data when available.

What schools did Aaron Hilgen attend?

Aaron Hilgen holds Bachelor Of Science - Bs, Business Administration And Management, General, 3.8 Gpa from Park University.

What skills is Aaron Hilgen known for?

Aaron Hilgen is listed with skills including Electronics, Healthcare, Medical Devices, Process Improvement, Healthcare Information Technology, Hospitals, Medical Terminology, and Computer Hardware.

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