Ahilia Singh Morales, Msw, Rsw Email & Phone Number

Toronto, Ontario

Mental Wellbeing and Psychotherapy Services:Primarily, I provide individualized psychotherapy to clients from my virtual office. My clients range from a diverse range of all socioeconomic and cultural backgrounds. I am passionate about helping my clients overcome their challenges and find healing and joy in their lives.I facilitate groups (wellness, focus groups) for a variety of clientele of all socioeconomic backgrounds and abilities in the Greater Toronto Area. I also provide psycho education, and teach strategies and skills to enhance mental wellbeing for clients of all ages. Quality Improvement Services:I provide consulting services in the form of data analysis, reporting, quality improvement initiatives, performance evaluation and program evaluation to the health and social services industries.

Markham, Ontario

Working on the inpatient units and several outpatient clinics, I provide psychosocial support to patients and families to aid in their wellbeing and care.

Markham, Ontario

Working in the Emergency Department, I provide support, conduct psychosocial assessments and assist in care planning for patients who are experiencing psychiatric concerns/crisis.

Markham, Ontario

Keele Rogers Site

Completing an internship for my MSW focusing on:- client assessments, brief case management; obtain knowledge on determinants of health; advocacy skills, the impact of social policies on community issues; different community services and the specific needs of the community.- community engagement, program planning, implementation and evaluation; from a Community Health Centre perspective.- participation in harm reduction strategies, housing and meal programs, seniors groups and community events.

Completing my Masters of Social Work at the University of Windsor (Oshawa Satellite Campus) with a focus on mental health and community well being.Courses Completed:Social Work Values, Ethics and Anti-Oppressive PracticeComprehensive Social Policy AnalysisCommunication Skills in Social Work PracticeSocial Work Practice with IndividualsSocial Work Practice with GroupsSocial Work Practice with FamiliesSocial Work Practice with Organizations and CommunitiesField Internship at Unison Health and Community Services

Richmond Hill, Ontario

- Utilized data analysis tools, (Crystal Reports, SQL Server, Chart Runner) to analyze, interpret and report on patient experience data (technical and analytical) throughout various transition points of the patient journey to provide information to aid decision making- Produced monthly standard reports outline performance measures for several Key Performance Indicators to drive quality improvement initiatives - Collaborated with patient services departments to facilitate quality improvement events and identify trends and identify opportunities for enhanced growth and improvement and reduction of waste- Utilized statistical software to develop surveys and process development of new evaluation tools and survey methods to capture new patient experiences and evaluate current state processes

Scarborough, On

Analysed, interpreted and reported clinical information to senior management teams both internally and externally, specifically with mental health, rehabilitation, complex continuing care and post-acute databases.Produced monthly standard products such as internal corporate scorecards, financial operating results, as well as frequent ad-hoc data requests using multiple large data sets (i.e. DAD and NACRS) to aid in decision making and quality improvement initiativesEvaluated the implementation of a Rehab Stroke Unit for stroke patients, understanding the patient population, patient journey, and patient outcomesInvolved in ongoing quality improvement events to identity opportunities for streamlined processes and reduction of waste

Toronto, Canada Area

Managed data collections, data quality, analysis and reporting from all provincial external stakeholders (Hospitals, Regional Cancer Centres, LHINs) for a number of CCO Data Sets (WTIS, SCT, DDUT, MCC, CIRT, ALR). Relationship management with external partners to ensure timely submissions of high quality data, as well as mutual understanding of health analysis and reporting proceduresDeveloped tools for enterprise wide use to understand various stakeholders data submission, data quality and reporting challengesAnalyzed and interpreted current data collection, data quality, analytics and reporting processes to identify gaps and opportunities for improvement. Creation and implementation of process improvement strategies.Produced monthly standard produces such as internal operational scorecards by manipulating and providing data in various formats compatible with existing data warehouse designs

Scarborough, On

Project manager for CCO/LHIN driven projects and implementations (CCO dataset expansions, Novari surgical booking tool implementation) as well as the Organizational wide FIPPA implementationCollaborated with medical teams and physicians to understand data quality issues, and to implement process improvements to ensure high quality data and ensure medical staff goals aligned with organizational goals and management processesEnsured high quality of health data in internal data warehouses, as well as reconciliation with externally reported databasesAnalyzed, interpreted and reported clinical information to senior management teams both internally and externally, specifically surgical and ALR dataProduced monthly standard products such as internal corporate scorecards, financial operating results, as well as frequent ad-hoc data requests using multiple large data setsProvided program coordination for the Cancer and Cardiac programs

Masters Of Social Work (Msw), Clinical/Medical Social Work

Bachelor Of Health Science (Honours), Health Information Management

Education record